2011 Jeep Grand Cherokee Steering Problems
- 64
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 64 stored complaint records:
- 3 indicate a crash
- 1 indicate injury
- 0 indicate fire
What owners report
- power steering · 22 records
- steering wheel · 12 records
- lost power · 12 records
- engine shut · 7 records
- steering brakes · 7 records
- shut down · 6 records
Mileage in stored records
| Band | Records |
|---|---|
| 60–100k mi | 19 |
| 30–60k mi | 18 |
| 100–150k mi | 14 |
| 1–30k mi | 7 |
| 150–400k mi | 1 |
Complaint records
Owner-submitted complaint content, presented as stored.
Electrical System · Service Brakes · Steering
On friday, 9/19/14, my 2011 jeep grand cherokee almost killed me. I was driving between va and ny via i-81 for a family funeral. I stopped half-way there for lunch and then experienced a problem starting it. Hitting the start button, it would not start, and would not stop trying to do so - it kept cranking and would not stop until i opened the door. It did this 3-4x, and then it started. It had never done this…
ODI 10638030
Electrical System · Engine · Steering
Driving home from work on a friday afternoon, while making a turn in residential area, the engine cut off and the steering locked up. The radio, instrument panel and a/c were all still on, so did not immediately realize the engine was off. Was able to restart after putting vehicle into park. Fortunately, no other vehicles were behind me or could have been worse. Dealer not able to find what was wrong since they…
ODI 10629917
Steering
Good evening. I had purchased a 2011 certified pre-owned grand jeep cherokee on 7/4/2014. I had start to experience clunking sound and clicking as i would turn the steering wheel a few days after my purchase. I contacted the dealer that scheduled me an appointment to replace a brake booster recall on 7/18/2014 and would address other issues that i may have. During my appointment in the service department at the…
ODI 10617807
Fuel/Propulsion System · Service Brakes · Steering
I was knocked unconscious and have no memory of crash jeep was totaled i never saw it again took 4 months to recover.
Crash reported · 1 injury
ODI 10746248
Engine · Service Brakes · Steering
My wife has had 3 separate encounters where her 2011 jeep grand cherokee overland has randomly powered down, losing capability to operate the vehicle (no brakes/steering) while she was driving the vehicle. The first occasion happened in november of 2013, vehicle was stopped at an intersection and lost power. The vehicle was put into park and re-started with no further issue. We didn't report this incident. The…
ODI 10578855
Power Train · Service Brakes · Steering
When the jeep grand cherokee vehicle is exiting the freeway or when coasting with no pressure on the accelerator, the vehicle stalls. Engine power is lost, power steering is lost, and power braking is lost leading to a significant inability to control the vehicle. The vehicle is unable to restart until it comes to a complete stop in the roadway and is put into park. This issue has occurred on four separate occasions…
ODI 10659041
Electrical System · Engine · Steering
Vehicle dies from no reasons, also fails to start at times. *tr
ODI 10597535
Service Brakes · Steering · Vehicle Speed Control
Upon exiting freeway on 2/05/14 car stalled without warning, making it difficult to steer because loss of power and brakes not fully functional i almost ran into street divider, i was able to steer to the side of the road, where i attempted to restart the vehicle. Vehicle did start and seemed fine afterwards. It happened again 4 days later again while exiting freeway off ramp again. I took the vehicle to the…
ODI 10563876
Service Brakes · Steering
There are three key parts that must work after a car starts, steering, braking and accelerating. The brake booster and power steering pump in my 11 jeep grand cherokee need to be replaced. I'm currently taking all precautions when driving, however this is not nearly enough. I feel that an accident is inevitable. It has now been two weeks waiting for two parts. Facing the worst weather conditions in years i would…
ODI 10566177
Steering
I have experiencing the shudder/bump feel with the steering when bump or sudden brake. I check the article in tbs under steering 19-004-11 and call the dealer. They check on the vin of my car and said that this article is apply to my car in their system. I have a 2011 jeep grand cherokee overland summit which mfd is in april 2011. I also mentioned this article and issue to the dealer. But they just kept saying that…
ODI 10597852
Steering
When driving the vehicle shuts down and the steering wheel gets tight. *tr
ODI 10534045
Engine · Steering
On the weekend of 6/9/12, my vehicle began giving starting problems and shutting down while driving. The dealerships service department was closed so i had to wait until monday 6/11/12. I made several attempts on that day to have the vehicle checked out but the service department kept giving me a run around. The vehicle spent the night at the dealership and was checked the following day. I received a call that my…
ODI 10535762
Steering
I was entering a parking garage in nyc. I was driving at a low speed to be mindful of other pedestrians/vehicles in garage. My car made a sudden loud popping sound. I felt the car jolt to the right and hit the wall to the right of me. All of the sudden i had no control of the vehicle. Parking attendants and other people in the garage could not believe what had just happened and i couldn't either. Had vehicle towed…
Crash reported
ODI 10453073
Steering
2011 jeep grand cherokee power steering lines at cooler were missing clamps. Line came loose, emptying system fluid onto driveway while idling with less than 800 miles total. Drove vehicle to dealer, where clamps were discovered to be present, but not slid onto terminus points and not secured. *tr
ODI 10378021