2012 Jeep Grand Cherokee Electrical System Problems
- 620
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 620 stored complaint records:
- 3 indicate a crash
- 3 indicate injury
- 79 indicate fire
What owners report
- Alternator/Generator/Regulator · 3 records
Mileage in stored records
| Band | Records |
|---|---|
| 60–100k mi | 137 |
| 30–60k mi | 134 |
| 1–30k mi | 55 |
| 100–150k mi | 54 |
| 150–400k mi | 4 |
Complaint records
Owner-submitted complaint content, presented as stored.
Electrical System
My jeep has been on recall for over 7 months to fix the sun visor electrical problem. I am told they are working on a permanent fix since the other two fixes does not work. This is a huge fire/safety issue and it seems jeep takes forever to immediately repair any recall item. Here is a cut a paste: nhtsa recall number: opens new window takes away from vin lookup section> 15v-879 recall date: february 11, 2016…
ODI 10888635
Electrical System · Engine
Tl* the contact owns a 2012 jeep grand cherokee. The contact received a recall notice for nhtsa campaign number: 19v813000 (electrical system). While driving various speeds, braking, or making turns, the vehicle stalled. There were no warning indicators illuminated. The vehicle was taken to len stoler chrysler dodge jeep ram ([redacted], westminster, md 21157, [redacted]) and heritage chrysler dodge jeep ram owings…
ODI 11296906
Electrical System · Electronic Stability Control · Visibility/Wiper
Electronic stability control malfunction indicator light randomly goes on and off while vehicle is in operation. Automatic wiper blades randomly activating while vehicle is in operation when no moisture or rain is present. Automatic key-less entry/exit system intermittently fails to work when using door front handle sensors. Dealership has recommended replacement of tipm under extended warranty in effort to resolve…
ODI 10822083
Electrical System · Visibility/Wiper
Tl* the contact owns a 2012 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v879000 (electrical system, interior lighting); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution…
ODI 10898059
Electrical System
Tl* the contact owns a 2012 jeep grand cherokee. While operating the vehicle, the battery sensor light suddenly illuminated for approximately ten minutes before the vehicle suddenly shut off while driving through an intersection. The cause of the failure was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was 75,000.
ODI 10817153
Air Bags · Electrical System · Fuel/Propulsion System
My vehicle has a recall (r09/nhtsa 15v-115) for failure of the tipm resulting in vehicle stalls and non starts which have occurred on multiple occasions since 2013 most recently 12/15/15. My vehicle has stalled in traffic on the highway and interstate at speed in heavy traffic almost causing several accidents. I have taken the vehicle to the local dealer (napoleton) who attempted to fix without resolve. In fact, i…
ODI 10810680
Electrical System · Fuel/Propulsion System
Vehicle recall repair (tipm fuel pump relay) was completed on sep 03, 2015 and again followed up on sep 14, 2015. No start conditions continue to occur multiple times per week. Must cycle through ignition/accessory/run/off multiple times before starting on occasion. This condition may happen 1, 2, or 3 times in succession before engine will start. Other times there is no occurrence for many days.
ODI 10809992
Electrical System
I bought a 2012 grand cherokee used three weeks ago to the day when while driving the kids to the library saturday, suddenly all the warning lights (check engine, abs, traction control, brake, service power steering system etc.) buzzers, speedometer and transmission position started acting erratically. I pulled over and turned the car off. After a few minutes i restarted it and made it to my driveway when it did it…
ODI 10808850
Electrical System
Jeep grand cherokee 2012 headliner fire. Recall p36. Headliner burst into flames while stationary in my driveway at home. Had been driving the car 15 minutes prior to the fire starting. Lots of smoke and noxious fumes coming from the headliner area above the windshield prior to the fire. Thinking that this was probably an electrical problem, i was trying to disconnect the battery cable to prevent further electrical…
Fire reported
ODI 10819138
Electrical System · Exterior Lighting
Vehicle was in motion when i noticed smoke coming out of the passenger vanity mirror area. I immediately pulled over, turned the car off, and called 911. The responding firemen had to cut a hole in the roofliner of the automobile in order to determine the location of the start of the fire, which they confirmed was the wiring to the visor. The direct cause of the fire was confirmed by service employees at the…
Fire reported
ODI 10816500
Accelerator Pedal · Electrical System
Tl* the contact owns a 2012 jeep grand cherokee. The contact stated that the vehicle would not start occasionally. In addition, while accelerating from a stop, the accelerator pedal traveled to the floorboard. The vehicle stalled without warning. The contact received notification of nhtsa campaign number: 15v115000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the…
ODI 10788727
Electrical System
On 11/3/2015 at approximately 5:30am i was driving my 2012 jeep grand cherokee when i began to smell strong fumes which i suspected was coming from my car. Moments later smoke began overwhelming the cab of the vehicle. I pulled over, got out and it was then i saw flames coming from the top of my car over the area of the driver's seat. The fire department came to put out the fire. The roof and driver's seat was…
Fire reported
ODI 10791123
Electrical System
Tl* the contact owns a 2012 jeep grand cherokee. The contact received a recall notice per nhtsa campaign number: 15v115000 (electrical system). The contact took the vehicle to dewey dodge chrysler jeep ([redacted], ankeny, ia 50021, [redacted]) where the recall remedy was performed. When the contact's wife attempted to start the vehicle, it would not crank or start without warning. The contact mentioned that the…
ODI 11269943
Electrical System · Interior Lighting
Tl* the contact owns a 2012 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v879000 (electrical system, interior lighting); however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Vin…
ODI 10837104
Electrical System · Engine
In the last 2 days, my 2012 grand cherokee has shut off while driving twice. On 10/29/2015 exiting the highway with my 2 year old daughter. The second time was the following day 10/30/2015 with my wife driving by herself. I have had the vehicle for about 30 days. I purchased it from the dealership. The vehicle shut off. There were no warning lights. The radio and lights all still worked. I had to coast to the side…
ODI 10787269
Electrical System
Tl* the contact owns a 2012 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v115000 (electrical system); however, the parts to the repairs were unavailable. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
ODI 10795168
Electrical System
While traveling down a paved country road at night, the indicator lights on the dashboard started blinking, the engine quit and the headlights went out. The hazard lights wouldn't work, so i was sitting in total darkness. The vehicle would not start. I could't get it out of park to move it off the road. The tow truck driver had to drag the jeep onto the bed of the tow truck because the wheels wouldn't turn. The…
ODI 10785932
Electrical System
Tl* the contact owns a 2012 jeep grand cherokee. The contact stated while driving at approximately 30 mph, the engine stalled without warning. The vehicle was taken to the dealer where it was diagnosed that the alternator failed and needed to be repaired. The vehicle was not repaired. The vin was not included in nhtsa campaign number: 14v634000 ( electrical system). The manufacturer was notified of the failure. The…
ODI 10783804
Electrical System
Tl* the contact owns a 2012 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v115000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
ODI 10782914
Electrical System · Engine
Tl* the contact owns a 2012 jeep grand cherokee. While driving at 65 mph, the engine stalled without warning. The vehicle did not restart. The vehicle was towed to a dealer where it was diagnosed that the fuel pump needed to be replaced. The vehicle was not repaired.the contact received notification of nhtsa campaign number: 15v115000 (electrical system); however, the part to do the recall repair was unavailable.…
ODI 10782482
Electrical System
Without warning, smoke began coming out from under the hood. Was driving along roadway for approx 5 minutes when it happened. Car then died and would not turn on; keys were stuck in the ignition as well. Diagnosed as completely dead alternator and fried battery. Car only has 30k miles on it.
ODI 10781437
Electrical System
Tl* the contact owns a 2012 jeep grand cherokee. The contact received notification of nhtsa campaign numbers: 14v391000 (electrical system) and 15v115000 (electrical system). The dealer was unable to supply the part beyond a reasonable time frame. The manufacturer was unable to provide a time frame of when the part would be supplied to the dealer. The contact had not experienced a failure. Parts distribution…
ODI 10825463
Electrical System
We are experiencing starting issues with the tipm module not recognizing the fob. It may take up to 10 tries to get into the vehicle and then just as many trying to get it started. It has had the r09 recall performed, but nothing has changed. The problem occurs when the vehicle is stationary, and you try to gain access to the vehicle.
ODI 10779006
Electrical System
I was driving on the highway when the red battery light lit up on my dashboard. Within seconds of the battery light coming on the car's electrical system completely shut down causing the engine to stall. The diagnosis from the dealer mechanic was a shorted alternator which caused the powertrain control module (pcm) to short.
ODI 10780423
Electrical System · Fuel/Propulsion System
We notified shelor jeep about the december 2014 recall p60 /nhtsa 14v-634 promptly, but they continue to say the parts are unavailable. We notified them about the april 2015 recall r09 /nhtsa 15v-115, and they said the parts are also not available. Both recall notices state the vehicle is dangerous --- vehicle shutdown or underhood electrical fire for the first recall and a crash for the second recall. Jeep is not…
ODI 10778178