2012 Jeep Grand Cherokee Electrical System Problems
- 620
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 620 stored complaint records:
- 3 indicate a crash
- 3 indicate injury
- 79 indicate fire
What owners report
- Alternator/Generator/Regulator · 3 records
Mileage in stored records
| Band | Records |
|---|---|
| 60–100k mi | 137 |
| 30–60k mi | 134 |
| 1–30k mi | 55 |
| 100–150k mi | 54 |
| 150–400k mi | 4 |
Complaint records
Owner-submitted complaint content, presented as stored.
Electrical System
Tl* the contact owns a 2012 jeep grand cherokee. The contact stated that the vehicle was able to start after numerous attempts and there was an excessive vibration. The failure recurred two times. The vin was not included in nhtsa campaign number: 15v115000 (electrical system). The vehicle was taken to an independent mechanic where the alternator was replaced. The manufacturer was not notified of the failure. The…
ODI 10778020
Electrical System
The alternator on the vehicle stopped working in middle of driving.
ODI 10777748
Electrical System · Exterior Lighting · Unknown Or Other
This vehicle had the recommended recall repair for the sun visor completed on 5/19/2105. While driving the area above the rear view mirror began to emit smoke and within about 30 seconds flames erupted from the same area. The flames quickly spread towards the passenger side sun visor as i frantically looked for a safe place to pull over. It was 5:45am on a dark country road with no shoulder. I turned the vehicle…
Fire reported
ODI 10766674
Electrical System
Battery light came on then starting smelling smoke so pulled over shut car off. Alternator was smoking so called for assistance. Car was completely dead and had to be towed to dealer. Told alternator failed and needed to be replaced. There is a recall number is p60 on this 160-amp alternator for jeep grand cherokee 2011- 2014 but for some reason that no one can truly explain my car is not covered (2012 jeep grand…
Fire reported
ODI 10766366
Electrical System · Exterior Lighting
This is the second time our headlights have burned out. Also the tail light. The car isn't that old and is not driven but a few miles a year now we have retired. The ignition at different time will not start it will just keeps turning like it is not getting gas. I brought this to the attention at the dealers when the car was only 35,000 miles but they said we didn't have our foot on the brake totally, well it still…
ODI 10778279
Electrical System
There was a whining noise coming from the engine and a burning smell. Took the car into be repaired and they informed me the car needed an alternator replacement. Per the 10/8/14 nhtsa recall of certain models manufactured between 2011-2014, i would have expected that my car would have been included for the same repair, but i am being told i am not.
ODI 10762286
Electrical System
2012 jeep grand cherokee. Consumer writes in regards to no replacement parts to complete several recalls. *smd
ODI 10805736
Electrical System · Steering
2012 jeep grand cherokee. Consumer writes in regards to fuel pump relay recall notice issues and vehicle steering problems. *smd according to the recall, the part was not available. Also, the consumer stated the steering was not steady, when he encountered a bump or a dip in the road. The dealer was unable to find a problem. *jb
ODI 10760549
Electrical System
Alternator needed replacement was not part of recall on other grand cherokee models. Did have warning so car was left in a safe place before it would stall.
ODI 10854491
Electrical System
Tl* the contact owns a 2012 jeep grand cherokee. The contact stated that when the ignition key was turned to the on position, the vehicle failed to start. The vehicle was taken to a dealer, but was not diagnosed or repaired. The manufacturer was notified of the failure and the vin was included in nhtsa campaign numbers: 15v115000 (electrical system) and 14v634000 (electrical system). The failure mileage was 75,000.
ODI 10759684
Electrical System
Tl* the contact owns a 2012 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v115000 (electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
ODI 10750329
Electrical System
Tl* the contact owns a 2012 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v115000 (electrical system); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the vehicle repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
ODI 10750073
Electrical System
Tl* the contact owns a 2012 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v115000 (electrical system); however, the parts were unavailable to perform the repairs. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall remedy. The manufacturer was not notified of the issue. The contact had not experienced a failure. Ma 10/5 *cn
ODI 10749442
Electrical System
Tl* the contact owns a 2012 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v115000 (electrical system); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure.
ODI 10748816
Electrical System · Engine
Tl* the contact owns a 2012 jeep grand cherokee. While driving approximately 40 mph down an incline, the vehicle stalled without warning and there was a complete loss of braking ability. The contact managed to stop the vehicle. Hanlees chrysler dodge jeep ram of napa ([redacted], napa, california 94559, [redacted]) was made aware of the failure and replaced the wiring harness and external fuel pump relay. The…
ODI 11129509
Electrical System
While driving vehicle started pulsating and then turned off. Would then not start. Ended up being a totally integrated power module failure which shut power off to the fuel pump. Chrysler has already issued a recall but their "fix" does not seem to be adequate. Instead of replacing the tipm with an improved design, they have developed a "band-aid" fix of bypassing the internal tipm relay.
ODI 10749180
Electrical System
Tl* the contact owns a 2012 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v115000 (electrical system); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
ODI 10745939
Electrical System · Engine
Within the span of approximately 15 months, the engine has randomly turned off 8 times in the middle of driving. When this occurs, the car loses power steering and braking, making it difficult to control, aside from the fact that the car can not safely be moved to a safe emergency stop location. The car has been to the dealership numerous times, but with no solution. The dealer has performed all recalls and software…
ODI 10923738
Electrical System
Tl* the contact owns a 2012 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v115000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
ODI 10778092
Electrical System
Tl* the contact owns a 2012 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v115000 (electrical system); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified. The contact had not experienced a failure.
ODI 10744441
Electrical System
Tl* the contact owns a 2012 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v115000 (electrical system); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure. Updated 09/21/15*lj
ODI 10744234
Electrical System
Tl* the contact owns a 2012 jeep grand cherokee. The contact received notified notification of nhtsa campaign number: 15v115000 (electrical system); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified. The contact had not experienced a failure. Updated 09/18/15*lj updated…
ODI 10744135
Electrical System
Tl* the contact owns a 2012 jeep grand cherokee. The contact stated that the vehicle experienced a complete loss of power. The vehicle was able to be restarted after numerous attempts. The failure occurred without warning. Prior to the failure, the vehicle was repaired under nhtsa campaign number: 15v115000(electrical system), but the failure recurred. The manufacturer was not notified of the failure. The failure…
ODI 10785148
Electrical System · Exterior Lighting
Jeep visor recall- fire inside my jeep: i had the jeep visor recall completed in january 2015, took my jeep into the jeep dealership in may/june complaining of a buring smell twice. They said i was on the list for the second recall parts to come in and they would call me. They said they inspected my jeep and didnt see anything wrong and wished me the best (depsite my dome lights being dim and passenger light…
Fire reported
ODI 10745129
Electrical System
I was driving my 2012 jeep grand cherokee overland to work, when i smelled smoke. I immediately did not know where it was coming from. All of the sudden the shield covering my sunroof opened by itself. There was then visible smoke on the outside and the inside of my car coming from above my head and the headliner visor area. The smoke soon turned to flames just inches above my head on the drivers side. I had to pull…
Fire reported
ODI 10743410