1. Jeep Grand Cherokee
  2. Problems
  3. 2012
  4. Electrical System

2012 Jeep Grand Cherokee Electrical System Problems

620
Owner complaint records in our dataset

Records are owner complaints, not a measured failure rate.

Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.

Among these 620 stored complaint records:

  • 3 indicate a crash
  • 3 indicate injury
  • 79 indicate fire

What owners report

Mileage in stored records

BandRecords
60–100k mi137
30–60k mi134
1–30k mi55
100–150k mi54
150–400k mi4

Complaint records

Owner-submitted complaint content, presented as stored.

  • July 23, 2015 · 60,000 miles

    Electrical System

    I was driving my 2012 jeep grand cherokee overland to work, when i smelled smoke. I immediately did not know where it was coming from. All of the sudden the shield covering my sunroof opened by itself. There was then visible smoke on the outside and the inside of my car coming from above my head and the headliner visor area. The smoke soon turned to flames just inches above my head on the drivers side. I had to pull…

    Fire reported

    ODI 10743409

  • July 23, 2015

    Electrical System

    Tl* the contact owns a 2012 jeep grand cherokee. The contact received a notification for nhtsa campaign number: 14v634000 (electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The vin was not available.…

    ODI 10736010

  • July 20, 2015 · 41,000 miles

    Electrical System

    I was driving on the highway when my battery light came on and moments later my wipers started to go on themselves along with my blinkers blinking and gps screen flashing, and every other possible light flashing. Then my truck suddenly shut off and i had no brakes or power steering and lost control of my vehicle and couldn't stop or direct it to where i wanted it to go. Luckily i was on the right lane and my vehicle…

    ODI 10744499

  • July 16, 2015

    Electrical System · Interior Lighting · Service Brakes

    Tl* the contact owns a 2012 jeep grand cherokee. The contact received notification of nhtsa campaign numbers: 14v154000 (service brakes, service brakes, hydraulic) and 15v879000 (electrical system, interior lighting) however, the parts to do the repairs were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for recall repairs. The manufacturer was not notified of the issue.…

    ODI 10836955

  • July 15, 2015 · 49,000 miles

    Electrical System · Exterior Lighting

    I purhcased my used 2012 jeep grand cherokee roughly one year ago from miller jeep in springfield, pa. In july of this year, i was driving on my way home, and started to smell smoke. I got on the highway and immediately smoke started coming from the headliner. I pulled over and within about 3 minutes, my car was completely on fire. There was a safety recall done on the car to prevent this from happening. Please see…

    Fire reported

    ODI 10762961

  • July 11, 2015 · 54,000 miles

    Electrical System · Visibility

    Tl* the contact owns a 2012 jeep grand cherokee. While driving at 65 mph, the front passenger side visor behind the headliner caught fire. The contact stated that the passenger side column, the visor, and the headliner with various wires had to be ripped off to stop the fire. The contact extinguished the fire. The contact was injured, but medical attention was not required. The vehicle was not diagnosed or repaired.…

    Fire reported · 1 injury

    ODI 10733598

  • July 10, 2015

    Electrical System

    Tl* the contact owns a 2012 jeep grand cherokee. Upon turning the key into the ignition, the vehicle would not start. The vehicle was towed to a repair shop and the mechanic diagnosed that the tipm needed to be replaced. The part was not available so the mechanic re-wired the tipm around the fuel pump relay. The vehicle was included in nhtsa campaign number: 15v115000 (electrical system), but the part was not…

    ODI 10735083

  • July 9, 2015

    Electrical System

    Tl* the contact owns a 2012 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v115000 (electrical system); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.

    ODI 10732958

  • July 5, 2015 · 36,000 miles

    Electrical System

    Tl* the contact owns a 2012 jeep grand cherokee. While the vehicle was parked with the engine running, the vehicle caught fire from the headliner near the sun visor wiring. The fire department was able to extinguish the flames. The vehicle was taken to the dealer, but was not diagnosed or repaired. A police report was filed and no injuries were reported. The vehicle was previously serviced under nhtsa campaign…

    Fire reported

    ODI 10733003

  • July 2, 2015

    Electrical System

    Tl* the contact owns a 2012 jeep grand cherokee. The contact received a recall for the ignition switch two years ago, but the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The nhtsa campaign number was unknown. The contact had not experienced a failure.

    ODI 10917926

  • July 2, 2015

    Electrical System · Interior Lighting

    Tl* the contact owns a 2012 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v879000 (electrical system, interior lighting) and stated that the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin…

    ODI 10836870

  • July 1, 2015

    Electrical System

    Tl* the contact owns a 2012 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v115000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

    ODI 10787111

  • July 1, 2015 · 96,000 miles

    Electrical System

    Tl* the contact owns a 2012 jeep grand cherokee. The contact received a notification for nhtsa campaign number: 15v115000 (electrical system); however, the parts needed were not available. The dealer was unable to provide an estimated date for when the parts would become available. The contact stated that the manufacturer exceeded a reasonable amount of time to provide the recall repair. The manufacturer was not…

    ODI 10760432

  • July 1, 2015

    Electrical System · Fuel System, Gasoline

    2012 jeep grand cherokee. Consumer writes in regards to replacement parts not available to complete fuel pump relay recall notice. *smd the consumer also received recall # 15v115000. *jb updated 09/18/15*lj the consumer stated the vehicle was taken in to have 3 safety recall repairs completed. Updated 3/23/2016 *js updated 11/22/2017*cn

    ODI 10734200

  • June 23, 2015 · 41,000 miles

    Electrical System · Engine · Seat Belts · Steering

    Tl* the contact owns a 2012 jeep grand cherokee. While driving approximately 25 mph, the battery warning indicator illuminated. The vehicle was taken to the dealer. The technician diagnosed that the alternator needed replacement and the part required was unavailable. Immediately after leaving the dealer and while driving approximately 35 mph, the seat belt indicator illuminated, the air conditioning and radio went…

    ODI 10726828

  • June 22, 2015

    Electrical System · Interior Lighting

    Tl* the contact owns a 2012 jeep grand cherokee. The contact received notification of nhtsa campaign numbers: 15v879000 (electrical system, interior lighting) 15v115000 (electrical system). The parts were not available within a reasonable time frame to schedule the recall repair. The manufacturer could not provide an estimated date for when the contact's vehicle would receive the recall repair. The contact had not…

    ODI 10895063

  • June 22, 2015 · 75,000 miles

    Electrical System

    First incident: vehicle would crank but would not start on first attempt. Vehicle started on 3rd attempt. Vehicle was parked overnight (8+ hrs) in attached garage with ambient temp approx 75f before first attempt. . Second incident: same conditions as first incident, 8+ hours parked in garage temp approx 75f, takes 3 attempts before starting. Third incident: same day as second incident. Conditions are temp approx…

    ODI 10734381

  • June 22, 2015

    Electrical System

    Tl* the contact owns a 2012 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v115000 (electrical system); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure.

    ODI 10726580

  • June 18, 2015 · 68,232 miles

    Electrical System

    Tl* the contact owns a 2012 jeep grand cherokee. While attempting to start the vehicle, it would not start. The vehicle was towed to the dealer where it was determined that the tipm for the fuel pump relay needed to be replaced. The vehicle was not repaired. The contact received notification of nhtsa campaign number: 15v115000 (electrical system); however, the part to do the repair was unavailable. The contact…

    ODI 10732897

  • June 18, 2015

    Electrical System

    Tl* the contact owns a 2012 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v115000 (electrical system); however, the part needed to repair the vehicle was unavailable the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.

    ODI 10725921

  • June 2, 2015

    Electrical System · Interior Lighting

    Tl* the contact owns a 2012 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v879000 (electrical system, interior lighting) and stated that the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin…

    ODI 10836623

  • June 1, 2015

    Electrical System

    Tl* the contact owns a 2012 jeep grand cherokee. The contact received a notification of nhtsa campaign number: 15v115000 (electrical system); however, the recall part needed was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced the failure.

    ODI 10747948

  • June 1, 2015

    Electrical System

    Tl* the contact owns a 2012 jeep grand cherokee. The contact received a notification of nhtsa campaign number: 14v634000 (electrical system). However, the repair parts needed were not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced the failure.

    ODI 10743745

  • May 28, 2015

    Electrical System

    My husband and i arrived home with our 7 week old in the backseat and our keys inside the diaper bag. We stepped out, closed our doors and the entire vehicle locked by itself with our baby inside along with the keys. We are both certain that we didn't accidentally push the lock button. Luckily, we were home and someone was in our home and able to let us in so we could retrieve our spare key. We live in phoenix and…

    ODI 10722078

  • May 25, 2015

    Electrical System

    Tl* the contact owns a 2012 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v115000 (electrical system) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was not notified of the issue. The vin was invalid. The contact had not experienced a failure. Parts distribution disconnect.

    ODI 10882685