1. Jeep Grand Cherokee
  2. Problems
  3. 2012
  4. Electrical System

2012 Jeep Grand Cherokee Electrical System Problems

620
Owner complaint records in our dataset

Records are owner complaints, not a measured failure rate.

Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.

Among these 620 stored complaint records:

  • 3 indicate a crash
  • 3 indicate injury
  • 79 indicate fire

What owners report

Mileage in stored records

BandRecords
60–100k mi137
30–60k mi134
1–30k mi55
100–150k mi54
150–400k mi4

Complaint records

Owner-submitted complaint content, presented as stored.

  • May 24, 2015 · 47,000 miles

    Electrical System · Power Train

    Tl* the contact owns a 2012 jeep grand cherokee. While driving approximately 70 mph, the vehicle jerked. The failure recurred multiple times without warning. The contact received a notice for nhtsa campaign number: 15v115000 (electrical system) and stated that the parts were unavailable. The dealer was uncertain when the parts would become available to service the vehicle under the recall. The manufacturer was not…

    ODI 10725303

  • May 21, 2015 · 55,413 miles

    Electrical System

    Tl* the contact owns a 2012 jeep grand cherokee. The contact stated that while driving approximately 20 mph, the vehicle stalled without warning. The vehicle was taken to an independent mechanic, where it was diagnosed that the alternator needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure and stated that the vin was not included in nhtsa campaign number: 14v634000…

    ODI 10736029

  • May 21, 2015

    Electrical System

    Tl* the contact owns a 2012 jeep grand cherokee. The contact received notification of nhtsa campaign number:15v115000 (electrical system); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Updated 8/10/15*cn…

    ODI 10717840

  • May 21, 2015

    Electrical System

    Tl* the contact owns a 2012 jeep grand cherokee. The contact received notification of nhtsa campaign numbers: 14v634000 (electrical system) and 15v115000 (electrical system); however, the parts needed to repair the vehicle were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified. The contact had not experienced a failure.

    ODI 10717738

  • May 20, 2015 · 40,000 miles

    Electrical System

    Tl* the contact owns a 2012 jeep grand cherokee. While driving 40 mph, the vehicle experienced a complete loss of power without warning. It took numerous attempts to restart the vehicle. The dealer repaired the vehicle under nhtsa campaign number: 15v115000 (electrical system); however, the failure recurred on five separate occasions. The manufacturer was notified of the failure. The vin was unavailable. The…

    ODI 10721606

  • May 19, 2015

    Electrical System

    Tl* the contact owns a 2012 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v115000 (electrical system); however, the part to do the repair was unavailable. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.

    ODI 10731712

  • May 19, 2015 · 44,000 miles

    Electrical System

    Car shut off while driving with no control of the vehicle.

    ODI 10725086

  • May 19, 2015 · 40,127 miles

    Electrical System · Engine · Fuel/Propulsion System

    On may 19, 2015 contacted dealer about (tipm) safety recall r09/nthsa14v-115. Service manager stated to me that they could not fix (tipm) present time because they did not have part. Service department stated to me they did not know when part would be available. Gave service department my cell phone number and asked to be contacted (asap) about recall part (tipm). I think chrysler should be made by our government to…

    ODI 10724336

  • May 19, 2015 · 52,800 miles

    Electrical System

    I traded in my working vw jetta for a 2012 jeep grand cherokee a month ago, we needed the space as we are expecting. Last week i went to start the jeep leaving work and it wouldn't start, i took it to the dealer who informed me that it was a fuel pump relay recall but the parts are not available. Their plan is to replace random parts and hope it fixes the problem until the parts are in.. So what exactly is a…

    ODI 10721421

  • May 15, 2015

    Electrical System

    Tl* the contact owns a 2012 jeep grand cherokee. The contact received a notification of nhtsa campaign number: 15v115000 (electrical system); however, the recall part needed was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

    ODI 10744940

  • May 15, 2015

    Electrical System

    Tl* the contact owns a 2012 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v115000 (electrical system) and stated that the part needed was not available within a reasonable timeframe. The dealer scheduled an appointment for the contact under the assumption that the recall would be performed and then canceled the contact's appointment due to the lack of parts. The dealer did not…

    ODI 10722863

  • May 13, 2015

    Electrical System

    Tl* the contact owns a 2012 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v115000 (electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.

    ODI 10748466

  • May 13, 2015

    Electrical System

    Tl* the contact owns a 2012 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v115000 (electrical system); however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.

    ODI 10747338

  • May 13, 2015

    Electrical System

    Tl* the contact owns a 2012 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v115000 (electrical system) and stated that the parts needed for the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

    ODI 10743921

  • May 13, 2015

    Electrical System

    Tl* the contact owns a 2012 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v115000 (electrical system); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.

    ODI 10716183

  • May 12, 2015 · 29,410 miles

    Electrical System · Fuel/Propulsion System

    Tl* the contact owns a 2012 jeep grand cherokee. Upon depressing the push to start button, the contact heard an abnormal noise and the vehicle would not start after several attempts. The vehicle was taken to an independent mechanic who diagnosed that the fuel pump relay needed to be replaced. The vehicle was not repaired. The vehicle was included in nhtsa campaign numbers: 14v154000 (service brakes, service brakes,…

    ODI 10716302

  • May 8, 2015 · 34,695 miles

    Electrical System

    Tl* the contact owns a 2012 jeep grand cherokee. While driving 60 mph, the vehicle experienced a complete loss of power without warning. The vehicle was towed to a chrysler dealer where it was diagnosed that the ground strap detached and shorted the alternator. The failure was due to the vehicle being improperly repaired according to nhtsa campaign number: 14v634000 (electrical system). The vehicle was repaired. The…

    ODI 10716527

  • May 8, 2015

    Electrical System

    Tl* the contact owns a 2012 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v115000 (electrical system), but the part was not available. The dealer did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the contacts vehicle would receive the recall repair. The contact had not experienced a failure.

    ODI 10715725

  • May 6, 2015

    Electrical System

    Tl* the contact owns a 2012 jeep grand cherokee. The contact received notification of nhtsa campaign number: 14v634000 (electrical system); however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.

    ODI 10715853

  • May 5, 2015

    Electrical System · Exterior Lighting · Headlights

    Tl* the contact owns a 2012 jeep grand cherokee. The contact stated that the rear driver side headlight failed to illuminate. The dealer replaced the bulb twice, but was unable to provide an extensive diagnosis to determine if there was an internal electrical failure. The contact received notification of nhtsa campaign number: 15v115000 (electrical system) and stated that the part was not available within a…

    ODI 10721471

  • May 5, 2015

    Electrical System

    Tl* the contact owns a 2012 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v115000 (electrical system) however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Updated 6/11/15*cn

    ODI 10714609

  • May 1, 2015

    Electrical System

    Tl* the contact owns a 2012 jeep grand cherokee. The contact stated that nhtsa campaign number: 15v115000 (electrical system) exceeded a reasonable amount of time for repair. The dealer stated that parts would not be available until august 28, 2015. The manufacturer was not notified. The vehicle was not repaired. The contact had not experienced a failure.

    ODI 10748746

  • May 1, 2015

    Electrical System

    Tl* the contact owns a 2012 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v115000 (electrical system) and stated that the part was not available. The dealer did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the contact's vehicle would receive the recall repair. The contact had not experienced a…

    ODI 10748661

  • May 1, 2015

    Electrical System

    Tl* the contact owns a 2012 jeep grand cherokee. The contact stated that nhtsa campaign number: 15v115000 (electrical system) exceeded a reasonable amount of time for repair. The dealer stated that the parts needed were not available. The manufacturer had not developed a solution to deter the failure. The manufacturer was not notified of the delay. The vehicle was not repaired. The contact had not experienced a…

    ODI 10745276

  • May 1, 2015 · 38,000 miles

    Electrical System · Engine

    Around may 1, 2015 received recall notice warning that defective tipm could cause a crash w/o warning. Contacted jeep to schedule repair. Told no parts available. Reluctant to drive vehicle that "might crash w/o warning. Parts are still not available for repair. Have effectively lost use of vehicle for 10 weeks. Jeep should be required to provide loaner or pay for comparable rental until parts are available and…

    ODI 10732192