1. Jeep Grand Cherokee
  2. Problems
  3. 2012
  4. Electrical System

2012 Jeep Grand Cherokee Electrical System Problems

620
Owner complaint records in our dataset

Records are owner complaints, not a measured failure rate.

Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.

Among these 620 stored complaint records:

  • 3 indicate a crash
  • 3 indicate injury
  • 79 indicate fire

What owners report

Mileage in stored records

BandRecords
60–100k mi137
30–60k mi134
1–30k mi55
100–150k mi54
150–400k mi4

Complaint records

Owner-submitted complaint content, presented as stored.

  • July 5, 2018 · 67,000 miles

    Electrical System

    Tl* the contact owns a 2012 jeep grand cherokee. While driving approximately 35 mph, white smoke emerged from the engine compartment. The vehicle was turned off, the hood was opened, and flames appeared. As soon as the battery was disconnected, the fire stopped. Neither the police nor the fire departments were notified. The vehicle was repaired on 1/16/18 by the dealer (a. J. Dohmann chrysler inc, [redacted],…

    Fire reported

    ODI 11110802

  • June 22, 2018 · 50,000 miles

    Electrical System

    Tl* the contact owns a 2012 jeep grand cherokee. While driving 80 mph, the vehicle stalled without warning. The contact was able to restart the vehicle. Nissani brothers chrysler, dodge, jeep, ram ([redacted] ste b, culver city, ca 90230) diagnosed that the totally integrated power module (tipm) needed to be replaced. In addition, the dealer stated that a representative from chrysler needed to contact them in order…

    ODI 11104128

  • June 5, 2018 · 52,600 miles

    Electrical System · Unknown Or Other

    Wind shield wipers, over drive light and head lights on and can not turn off. Signal lights and interior lights not working.

    ODI 11114237

  • May 31, 2018 · 95,293 miles

    Electrical System · Electronic Stability Control · Service Brakes

    I have had multiple lights pop up on my dash, usually after it rains, but once for no reason. I will be driving anywhere from 20-65mph and the lights will just pop up. (abs, brake, and traction control lights) once i turn my jeep off and back on, it disappears. But when the lights are shown, my jeep drives a little differently.

    ODI 11228258

  • May 26, 2018 · 86,800 miles

    Electrical System

    Alternator and pcm was supposedly replaced in july 2017. However, i now have the same problem and it is worse. The battery light will come on initially then all of a sudden the windshield wipers start, radio will shut off and then the air conditioning suddenly started to blow out how air and it was blown at the feet. I tried rolling down the window but was unable to do so. This happened a few more times when under…

    ODI 11098440

  • May 11, 2018 · 96,000 miles

    Electrical System

    Tl* the contact owns a 2012 jeep grand cherokee. While driving 30 mph, smoke appeared from under the hood. The vehicle was towed to champion of decatur inc. (3831 us-31, decatur, al 35603) where it was diagnosed that the alternator was faulty. The vehicle was repaired per nhtsa campaign number: 17v435000 (electrical system), but the failure recurred. The vehicle was taken to the same dealer a second time and the…

    Fire reported

    ODI 11093731

  • May 11, 2018 · 96,660 miles

    Electrical System · Engine

    I had a recall on alternator which i had recall on and didn't received a letter in the mail. So one day i was driving with my family and i smell smoke coming my hood which i thought my car was on fire so i pull over and got out the car and call road side service to tow my car to championship of decatur. They fix the recall on the alternator and didn't replace my battery which was low. They charge my battery and…

    ODI 11093579

  • May 6, 2018 · 75,240 miles

    Electrical System

    After returning home from a 190 mile trip, during which we experienced no maintenance issues or warning lights, my wife and i parked our jeep in our underground garage. Upon unpacking our car we could smell, what appeared to be, an electrical smell with a cloud of smoke forming around the car. We were forced to use the emergency key to reenter the car to inspect it for fire and to open the hood in order to check the…

    ODI 11093786

  • May 5, 2018 · 46,000 miles

    Electrical System

    My car was recalled for the alternator problem and repaired. In the last couple of weeks the vehicle is making the same noises it did wh n the alternator failed.

    ODI 11092050

  • May 3, 2018 · 87,164 miles

    Electrical System · Engine

    Tl* the contact owns a 2012 jeep grand cherokee. While driving 45 mph, the vehicle stalled without warning. The contact was able to restart the vehicle. Lou fusz chrysler jeep dodge ram fiat (3480 state hwy k, o'fallon, mo 63368, [redacted]) was contacted, but the vehicle was not diagnosed or repaired. The contact stated that the failure was intermittent. The manufacturer was not notified of the failure. The…

    ODI 11092846

  • April 29, 2018 · 89,130 miles

    Electrical System · Engine And Engine Cooling · Steering

    We loaded up to go to the desert (clear summer day with temperatures near 80 degrees fahrenheit), stopped to get gas and ice (jeep was running the entire time) and once we got on the way there, the battery light came on, then an odd sound was heard then whitish electrical smelling smoke started pouring out of the engine compartment, this happened within 8 - 10 seconds total). I grabbed my extinguisher and popped the…

    ODI 11197430

  • April 29, 2018 · 65,000 miles

    Electrical System

    The compass stopped working in all cases whether moving or not.

    ODI 11091173

  • April 29, 2018 · 65,000 miles

    Electrical System

    The backup camera stopped working in all cases when the vehicle is in reverse.

    ODI 11091171

  • April 12, 2018 · 113,763 miles

    Electrical System

    Car stalled after starting and backing out of driveway. Has not been starting after until multiple attempts and stalling after starting. A few years ago it stalled in the middle of an intersection in pinellas park florida while my husband was driving 25 mph with our children. Aaa thought it was a loose battery cable. Car also has failed to start off an on over the last few yeara and various parts have been replaced…

    ODI 11084902

  • April 11, 2018 · 118,000 miles

    Electrical System · Engine

    Tl* the contact owns a 2012 jeep grand cherokee. The contact stated that the vehicle experienced multiple failures, such as the four wheel drive and windshield wipers would activate independently, the traction control and engine indicators illuminated, and the key fob failed to start the engine. The contact replaced the vehicle battery herself; however, the failures persisted. The vehicle was not taken to a dealer…

    ODI 11084700

  • April 1, 2018 · 34,000 miles

    Electrical System · Fuel System, Gasoline · Power Train

    Hello, was hoping you could guide me. I have been having issues with my jeep shutting off while driving. I could be on the freeway at a light or exiting the freeway and it shuts off. This issue has been going since the end of 2016. I decided to take it to another dealer they now say they have found a problem, but now jeep is saying since i am over my miles they cannot cover the charges. Can you please help? *tt *tr

    ODI 11088930

  • March 18, 2018 · 141,000 miles

    Electrical System

    This problem has happened quite a few times where the vehicle is parked we press the button to start the vehicle,it wont start. We have to take the button out start the vehicle with they key but on 3/18/18 the radio was on once we parked the car once the vehicle was started it took about 2 minutes for the radio to come on . It was also saying that the key battery was low funny thing is i just replaced the battery in…

    ODI 11080360

  • March 11, 2018 · 27,500 miles

    Electrical System · Service Brakes · Steering

    I was driving down an off ramp towards a right turn at about 20-30 mph . I attempted to make the right turn and brake pedal was very hard , gas pedal wasn't responding and steering wheel locked up(no turning) . The jeep slowed and nearly hit parked cars since brakes and steering were not working . When jeep finally stopped , i shifted into park and pushed ignition off button . I waited a few moments then pushed…

    ODI 11078593

  • March 4, 2018 · 101,000 miles

    Electrical System

    Tl* the contact owns a 2012 jeep grand cherokee. While driving 35 mph, the windshield wipers activated, the interior lighting flashed, the back up sensor turned off, and the battery and traction control indicators illuminated. The contact called northtown chrysler jeep dodge ([redacted], tonawanda, ny 14150) and left a voice message for a service appointment. The vehicle was not diagnosed or repaired. The…

    ODI 11076343

  • March 3, 2018

    Electrical System · Interior Lighting

    Tl* the contact owns a 2012 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v879000 (electrical system, interior lighting); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Bob baker chrysler jeep dodge ram in carlsbad, california 92008 was made aware of the recall and stated…

    ODI 11082675

  • March 1, 2018

    Electrical System

    Vehicle won;t start due to a tipm starter /fuel relay is this a recall.

    ODI 11076136

  • February 24, 2018 · 98,000 miles

    Electrical System · Visibility/Wiper

    When parked, i tried to lock car using key fob, which armed the alarm but did not lock the doors. I tried using master power lock on driver side door to lock it, but this didn't work either (none of the doors will lock). Separately, after leaving this parked spot, i tried using the windshield washers while driving to clean the windshield, but the sprayers did not work. Only the wiper blades activated. After a…

    ODI 11076918

  • February 15, 2018

    Electrical System · Engine · Power Train · Service Brakes · Steering

    2012 jeep grand cherokee. Consumer writes in regards to vehicle brake booster recall repairs. *smd consumer sent additional correspondence. *ld the consumer stated on 02/15/2018 the vehicle stalled without warning making the vehicle inoperable. The dealerships resolution was replacing the electro-hydrualic power steering and the amp alternator per recall. *tr

    ODI 10745313

  • February 10, 2018 · 70,000 miles

    Electrical System · Power Train

    A week ago my battery light came on in my car on my way home. Luckily i was able to get home before it died. We drove my car to an independent mechanic that we always go to get it diagnosed. My mechanic said i made it just in time because when they went to start my vehicle it was completely dead. They diagnosed that i had a bad battery and replaced it. They also identified that the alternator was bad and said there…

    ODI 11073608

  • February 9, 2018

    Electrical System

    Made an appointment at autonation on i45 in spring, tx to clear up 3 recalls, one of which was the sun visor wiring cbxdp361ab. I dropped my car off at 845 am. I was informed my car would be completed @ 400pm. When i checked in with the service advisor i was informed my car was ready and to pick up the key from the cashier. I picked up the key and invoice from the cashier and one of the recalls said 'no work…

    ODI 11072096