2012 Jeep Grand Cherokee Electrical System Problems
- 620
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 620 stored complaint records:
- 3 indicate a crash
- 3 indicate injury
- 79 indicate fire
What owners report
- Alternator/Generator/Regulator · 3 records
Mileage in stored records
| Band | Records |
|---|---|
| 60–100k mi | 137 |
| 30–60k mi | 134 |
| 1–30k mi | 55 |
| 100–150k mi | 54 |
| 150–400k mi | 4 |
Complaint records
Owner-submitted complaint content, presented as stored.
Electrical System · Engine
Purchased used 2012 grand cherokee overland w/94637 miles on january 27 2018. On january 31 at 8:50am after driving two miles i came to a stop at a stop light and while waiting for light change the engine died. No warning lights - the only indication was rpm dropped to zero. Put vehicle into park and restarted without a problem. Continued driving for the remainder of 32 mile trip. Again on february 2 2018 the same…
ODI 11066871
Electrical System
I want to make you aware that recall #17v-435 issued june 9, 2017 is still open. My jeep caught fire yesterday 1/31/18. Why is taking so long to complete such a serious recall???? Now the jeep dealer tells me that i need to pay for the tow and the $1000+ repair and then get reimbursed at a later date.--that is insane!!! Please help. I can be reached at [redacted]
Fire reported
ODI 11066180
Electrical System · Engine
Was driving back from florida to pa when the alternator went on the vehicle. The engine was smoking and we lost all power to the vehicle. Had the vehicle towed to a dealership in north charleston, sc.
ODI 11062849
Electrical System · Exterior Lighting
Chrysler is not providing the parts in a timely manner to my local dealership for recall 15v-879
ODI 11062181
Electrical System · Engine · Exterior Lighting
Takata recall my visor caught fire while i was driving, vehicle shakes when stopped, check engine light remains on after numerous maintence check ups
Fire reported
ODI 11119714
Electrical System
On dec 29, 2017 i made an appointment with world jeep in shrewsbury,nj to address 3 recalls on my 2012 grand cherokee. The appointment was made for 8:00 am on jan 3, 2018, the jeep service person confirmed that the needed parts were in stock. 1) sun visor wiring ' this was a recall on a recall r71' they confirmed parts were available and scheduled service i was advised that the car should be done by noon. When i had…
ODI 11074001
Electrical System
This vehicle is subject to a recall. It has been open for months. I have called the dealership to try and get the car fixed as it is a safety issue. They say that a replacement alternator is not available. I bought this car for my kids to drive and the fact that it could die during operation and has been recalled but can't be fixed is disconcerting. What are you doing to make jeep honor the recall and make the…
ODI 11058409
Electrical System · Engine
Tl* the contact owns a 2012 jeep grand cherokee. The contact stated that the check engine warning indicator illuminated. The vehicle was taken to chrysler dodge jeep ram and dover dodge chrysler jeep ram (396 us-46, rockaway, nj 07866, [redacted]) where it was diagnosed that the body throttle control and wire harness needed to be replaced. The vehicle was repaired, but the failure recurred. The manufacturer was not…
ODI 11268865
Electrical System
The alternator has been whining for about 6 months and the battery light periodically illuminates. There is a recall on this issue but the part is on back order if i want the recall completed, they can have it changed tomorrow if i pay for it out of pocket. Makes no sense when people's lives are at stake.
ODI 11098717
Electrical System
Tl* the contact owns a 2012 jeep grand cherokee. The contact stated that the vehicle was not operable once it was placed in the on position. In addition, there was an abnormal ticking sound emitted from the vehicle. The vehicle was towed to richardson chrysler jeep dodge ram (1321 n central expy, richardson, tx) where it was diagnosed that the alternator was defective. A diagnostic test was not performed due to the…
ODI 11074946
Electrical System · Engine
2012 jgc ,54k miles . I appear better off than some,as my jeep's only real issue ,at the moment, is that it cranks but wont start. Disconnecting the battery and leaving it for an hour will re boot the tipm and car will start. Dealership singularly unhelpful, and chrysler customer service declined to help. I can see why.
ODI 11080016
Electrical System · Engine
Tl* the contact owns a 2012 jeep grand cherokee. While parking the vehicle at home, smoke was seen coming from the front of the vehicle and a burning odor was detected. The contact stated that the check battery warning indicator illuminated. There was no fire. The vehicle was taken to milton ruben superstore ([redacted], augusta, ga 30907, [redacted]) where it was diagnosed that the alternator and battery failed.…
Fire reported
ODI 11055366
Electrical System
Tl* the contact owns a 2012 jeep grand cherokee. While driving 25 mph, the vehicle stopped operating without warning. A burning odor and smoke emitted from the engine. There were no warning indicators illuminated. The battery was drained completely and the vehicle could not be restarted. The vehicle was towed to an independent mechanic where it was diagnosed that the alternator failed and drained the battery. The…
Fire reported
ODI 11053338
Electrical System · Engine
Tl* the contact owns a 2012 jeep grand cherokee. While driving 15 mph, the vehicle lost all power and stalled without warning twice. There were no warning indicators illuminated. The vehicle was taken to an independent repair shop, but was not diagnosed or repaired. Victorville motors ([redacted], victorville, ca 92394 [redacted]) stated that there were no open recalls on the vehicle. The manufacturer was not…
ODI 11051816
Electrical System
Occasionally when trying to start, the engine cranks but does not turn over. On 2nd or 3rd attempt it starts. Concerned that this is related to fuel pump relay for which some vehicles have been recalled
ODI 11048692
Electrical System · Service Brakes
Tl* the contact owns a 2012 jeep grand cherokee. The vehicle was included in nhtsa campaign numbers: 17v435000 (electrical system) and 17v572000 (service brakes, service brakes, hydraulic). The interim notice indicated that the remedy and parts were not available. The contact was unable to schedule an appointment with a dealer for over five months. The dealer was not contacted because the interim recall notice…
Fire reported
ODI 11047400
Electrical System
Saturday while it was raining we were driving on the highway and all of a sudden our vehicle shut off, the breaks locked up. We were unable to put our hazards on and barely made it to the side of the shoulder, during this other cars were honking at us. We found out that our vehicle has a recall t36, while this isnt the only issue but there is no fix at this time till late february of 2018. The only repair that the…
ODI 11046267
Electrical System · Engine · Power Train
I own a 2012 jeep grand cherokee vin: [xxx] for the past several months since purchase, the jeep has had issues starting and has stalled while driving at high rates of speed. This vehicle is not safe to currently drive and i am getting nowhere with the dealership (performance jeep: delaware, ohio https://www.mopar.com/en-us/my-vehicle/recalls/search.html when clicking on this link and entering the vin below it shows…
ODI 11044815
Electrical System · Exterior Lighting
BAD INTEGRATED POWER MODULE
ODI 11048227
Electrical System · Engine
Tl* the contact owns a 2012 jeep grand cherokee. While driving approximately 20 mph, the battery indicator suddenly illuminated and a whining noise was heard coming from the engine area. Also, a burning electrical odor and smoke were present under the hood. The vehicle was driven to an independent mechanic who diagnosed that the alternator failed and needed to be replaced. The vehicle was not repaired. The local…
Fire reported
ODI 11041989
Electrical System · Electronic Stability Control
Every single one of the warning indicators mounted in the dash are going off alternately in rotation, front collision and blind spot warning no longer work either. My vehicle is subject to the following recall, the jeep, four months after the recall was an ounce, still hasn't supplied the needed replacement alternators specified in the recall: manufacturer recall numbert36 nhtsa recall number17v-435 recall…
ODI 11039827
Electrical System
On october 22, 2017 my car started to heat up and turn off on me. When i had it towed to the dealer they advised me that my alternator went bad as a result of a recall that the alternator had. The dealer told me that the recall part was not available and i would have to pay out of pocket for it and then get reimbursed. While the alternator got repaired the dealer contacted me letting me know that as a result of the…
ODI 11062338
Electrical System · Engine · Steering
Car started smoking, lights began flashing, wipers turned on lost all starring and car than died.
ODI 11033885
Electrical System
The car started out with intermittant locking and unlocking of doors, horn honking and side window unresponsiveness. It has graduated to daily intermittant ignition issues while stationary and stalling issues while stationary and in motion. I have been notified that it is a common problem with this make model and year with a bad tipm. I have also been norified that the recall has been denied and that the nhtsa…
ODI 11031934
Electrical System
Tl* the contact owns a 2012 jeep grand cherokee. The contact received notification of nhtsa campaign number: 17v435000 (electrical system); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. When the vehicle was placed in drive, the vehicle would suddenly stall without warning. The contact would have to place…
ODI 11031677