2012 Jeep Grand Cherokee Electrical System Problems
- 620
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 620 stored complaint records:
- 3 indicate a crash
- 3 indicate injury
- 79 indicate fire
What owners report
- Alternator/Generator/Regulator · 3 records
Mileage in stored records
| Band | Records |
|---|---|
| 60–100k mi | 137 |
| 30–60k mi | 134 |
| 1–30k mi | 55 |
| 100–150k mi | 54 |
| 150–400k mi | 4 |
Complaint records
Owner-submitted complaint content, presented as stored.
Electrical System
My 2012 jeep grand cherokee stalls without warning for months now. Now it is starting to hard start or not start at all and continues to stall when i am driving. I have been to the dealership 10+ times and they have found "nothing wrong" but have attempted to fix other problems that i have had to pay for that have still not fixed the problem. It has not been able to be recreated even though they have kept it for a…
ODI 11030706
Electrical System
While driving maybe 30mph, i attempted to make a left turn when my jeep immediately went dead (no lights sound or anything else) and the steering wheel locked up. I was able to move the steering wheel just enough to coast to the side of the road but couldn't straighten it due to the steering wheel not turning and car completely dying. I attended to jump it , but it wouldn't start even after being connected for 20+…
ODI 11030333
Electrical System
Tl* the contact owns a 2012 jeep grand cherokee. While driving 30 mph, several warning indicators illuminated on the instrument panel, including the engine and check battery indicators. The contact was able to exit traffic and drove onto a side road where the engine immediately stalled. The vehicle was towed to an unknown dealer where it was diagnosed that the alternator failed. The dealer advised that they would…
ODI 11024268
Electrical System
Recall of "alternator diode thermal fatigue does not have available parts to correct. Since this condition causes unexpected vehicle stall causing risk of crash and/or overheating with smoke and/or fire." i cannot drive this vehicle in this condition nor can i risk having passengers with me, my elder parents, my grandchildren and/or myself. I should be supplied a rental vehicle and should not have to simply "wait"…
ODI 11022456
Electrical System
Tl* the contact owns a 2012 jeep grand cherokee. While driving approximately 25 mph, the air conditioning started to fade, the radio stopped operating, and the vehicle stalled. The police arrived and attempted to jumpstart the vehicle as smoke emerged from the engine compartment. The fire department arrived and extinguished the fire. The vehicle was towed to baxter dodge/jeep/chrysler of lincoln nebraska where it…
Fire reported
ODI 11024605
Electrical System
Tl* the contact owns a 2012 jeep grand cherokee. The contact received notification of nhtsa campaign number: 17v435000 (electrical system). While driving, the engine stalled and lost power. The contact smelled a burning odor, but the location could not be determined. Also, the battery warning indicator illuminated. The vehicle was towed to an independent mechanic where it was diagnosed that the alternator failed and…
Fire reported
ODI 11022330
Electrical System
8/18/17 i was provided with recall notices during my annual inspection. I purchased this vehicle used and this was the 1st inspection i had to do & 1st i was notified of recalls. 9/5/17 started jeep and began to leave driveway, it made funny noise, i shut it off and turned it back on and battery light came on. I parked it back in it's spot and shut it off. Smoke came from hood. I opened hood and watched alternator…
Fire reported
ODI 11022933
Electrical System · Fuel/Propulsion System
While on a nearby highway the vehicle stalled out on me. I was able to get into shoulder and after, immediately after stalling out i attempted to start the car right away, it took about 4 attempts for vehicle to start up again. Took vehicle to the dealership they first diagnosed it being an issue with the key fob battery after being replaced the vehicle ran for about a week then the original problem reoccurred. This…
ODI 11022802
Electrical System
Tl* the contact owns a 2012 jeep grand cherokee. The contact received notification of nhtsa campaign number: 17v435000 (electrical system); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer and manufacturer were not contacted. The contact had not experienced a failure. Vin tool confirms parts not…
ODI 11021060
Electrical System
Jeep recall. I was notified of a recall of the alternator in august of 2017. Since then the dealers have refused to replace it because replacement parts were not available. The recall stated that a total power failure could result in serious injury. I drive high speed freeways and interstate highways frequently and am very concerned for my family, grandchildren, and myself. Please help.
ODI 11058363
Electrical System
Tl* the contact owns a 2012 jeep grand cherokee. The contact stated that nhtsa campaign number: 17v435000 (electrical system) exceeded a reasonable amount of time for repair. The contact received the recall notice in august of 2017. The dealer (milford auto group-jeep chrysler dodge ram, [redacted], milford, ct, 06460) stated that the parts were unavailable for the repair and would be available in january of 2018.…
ODI 11024062
Electrical System
Tl* the contact's wife owns a 2012 jeep grand cherokee. While the contact's wife was driving, the battery indicator illuminated. Suddenly, the contact noticed smoke under the hood. Upon further inspection, the contact noticed smoke coming from the battery and then it burst into flames. The contact disconnected the battery and the fire went out. There were no injuries. A fire report was not filed. The vehicle was…
Fire reported
ODI 11023912
Electrical System
Tl* the contact owns a 2012 jeep grand cherokee. The contact received notification of nhtsa campaign number: 17v435000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact experienced a failure with the alternator while the vehicle was stationary. The contact smelled an electrical odor…
Fire reported
ODI 11022095
Electrical System · Engine · Unknown Or Other
My car turns off while driving differnt times of the day could be in the morning or could be during the day. It just shuts off with no sign the lights are on in the front the radio is still on its happened several times. Some times does not want to start randomly... This is my 3rd time taking it into the dealer with this same issue and they keep saying nothing is wrong with it. This last time i was on the freeway…
ODI 11020981
Electrical System
Tl* the contact owns a 2012 jeep grand cherokee. The contact stated that while driving at 30 mph, the vehicle experienced a loss of power. The battery warning indicator illuminated. The contact received notification of nhtsa campaign number: 17v435000 (electrical system) however, the parts to do the repair were unavailable. The vehicle was towed to an independent mechanic because it was not operable. The contact…
ODI 11020585
Electrical System
Complete electrical power failure while driving on the highway 70 mph..no pcm as per the mechanic fried. Battery and pcm needed to be replaced. The alternator, as per recall replaced.but stated pcm and battery were unrelated. Cost to replace pcm 912 dollars , new battery 300 dollars. Not including costs for towing. Very dangerous situation not having power in the middle of a busy interstate 476.
ODI 11031672
Electrical System · Unknown Or Other
While driving the the interstate my battery light went on a few minutes later an image of a lightning bolt hit the battery and i lost complete power. Took it to the jeep dealership took over a week to tell me its the pcm and that it had nothing to do with the alternator. Today i can pick up the car. They dated that i can pick up the car and then they told me my battery is very very week . They also assured me that…
ODI 11021574
Electrical System · Engine
Tl* the contact owns a 2012 jeep grand cherokee. While driving approximately 30 mph, the battery warning indicator illuminated and a humming noise was heard underneath the hood. The driver saw flames under the hood and the vehicle immediately shut down. There were no injuries. Neither a police report nor a fire report were filed. The manufacturer and dealer were contacted (westbury dodge in westbury, ny, [redacted])…
Fire reported
ODI 11016530
Electrical System
My jeep just caught fire coming from the sun roof. It started smoking fast and then quick fire coming down from the sun roof. The vehicle was in motion while it started smoking. I parked it and then the flames started coming out fast and hard.*bf the consumer stated the insurance company determined the fire may have been caused by work done at a local body shop resulting in a wiring short. The insurance company…
Fire reported
ODI 11015456
Electrical System
Tl* the contact owns a 2012 jeep grand cherokee. While operating the vehicle, the charging system warning indicator illuminated and the vehicle suddenly shut off. During the incident, the abs and stability control systems were disabled. The vehicle was taken to an independent mechanic who diagnosed that the 180 amp alternator was faulty and damaged the battery and pcm, which included melting the electrical wiring.…
Fire reported
ODI 11015643
Alternator/Generator/Regulator · Electrical System
Tl* the contact owns a 2012 jeep grand cherokee. When the vehicle was started, the contact heard a whining noise and smelled a burning odor. The vehicle was taken to an independent mechanic who diagnosed that the alternator, thermostat, and battery failed and needed to be replaced. The vehicle was not repaired. The local dealer (ganley chrysler of aurora [redacted], aurora, oh 44202) stated that the vin was not…
Fire reported
ODI 11014706
Electrical System
Tl* the contact owns a 2012 jeep grand cherokee. The contact stated that the vehicle stalled without warning. The vehicle was towed to a dealer (franklin chrysler dodge jeep ram, [redacted], franklin, tn 37064, [redacted]) who stated that the alternator assembly needed to be replaced. The vehicle was excluded from nhtsa campaign numbers: 17v435000 (electrical system) and 14v634000 (electrical system). The…
ODI 11013937
Electrical System
The alternator went out when the vehicle was on a mountain road creating a very unsafe situation. The vehicle stopped dead without any warning. This resulted in replacement of the alternator, battery and the computer chip. Total of $2,000 plus towing. This vehicle has a 180 amp alternator and the same year and vehicle with a 160 amp alternator currently has a recall but for some crazy reason the 180 amp alternator…
Fire reported
ODI 11014946
Electrical System · Electronic Stability Control
Vechile does not start. Engine stalling and electrical warning light turns on. The vehicle was parked.
ODI 11013100
Electrical System
Was driving the car fine on the highway at 50 mph. The lights flickered and an emergency repair notice flashed on the dash. At that point, an air suspension warning light and other lights came on. The car went dead suddenly, no lights, no nothing. Complete loss of electricity. When i stopped i could smell smoke. Was able to safely get out of the car and had it towed to the dealer. Dealer says the alternator is dead…
Fire reported
ODI 11013867