2012 Jeep Grand Cherokee Electrical System Problems
- 620
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 620 stored complaint records:
- 3 indicate a crash
- 3 indicate injury
- 79 indicate fire
What owners report
- Alternator/Generator/Regulator · 3 records
Mileage in stored records
| Band | Records |
|---|---|
| 60–100k mi | 137 |
| 30–60k mi | 134 |
| 1–30k mi | 55 |
| 100–150k mi | 54 |
| 150–400k mi | 4 |
Complaint records
Owner-submitted complaint content, presented as stored.
Electrical System
Was driving and arrived at destination ,every thing was perfectly fine exited the vehicle and was gone for about 30 min. On return found vehicle completely without any electrical power had to be towed and found out alternator shorted out frying the battery as well as computer .i was informed that there are grand cherokees being recalled for this problem but it doesn't seem to affect my vin number even though i have…
ODI 11013137
Electrical System
Tl* the contact owns a 2012 jeep grand cherokee. While operating the vehicle, the instrument panel gauges suddenly began to flicker and illuminate before the vehicle stalled. The vehicle was towed to an independent mechanic who diagnosed that the alternator malfunctioned and damaged the battery. Both components would need to be replaced. The vehicle was not yet repaired. The manufacturer was notified and stated that…
ODI 11012883
Electrical System
Tl* the contact owns a 2012 jeep grand cherokee. While driving 65 mph, the battery warning indicator illuminated and the vehicle lost power. The contact stated that the power steering, power locks, brakes, and windshield wipers failed to operate as intended. The vehicle was towed to autonation chrysler jeep arapahoe (located at 9980 e arapahoe rd, englewood, co 80112 [redacted]), but was not diagnosed. The vehicle…
ODI 11012345
Electrical System
Tl* the contact owns a 2012 jeep grand cherokee. The contact stated that the vehicle would crank, but not start. The failure occurred randomly within three months of owning the vehicle. The vehicle was repaired per nhtsa campaign number: 15v115000 (electrical system), but it failed to permanently repair the vehicle. The dealer (breeden dodge chrysler jeep ram, 5900 us-71 bus, fort smith, ar 72908, [redacted])…
ODI 11118946
Electrical System · Interior Lighting
Tl* the contact owns a 2012 jeep grand cherokee. The contact stated that the vehicle failed to start. The vehicle was not inspected and diagnosed by a dealer. In addition, the vehicle was included in nhtsa campaign number: 15v879000 (electrical system, interior lighting). The manufacturer was not contacted. The failure mileage was not available. Parts distribution disconnect.
ODI 11012642
Alternator/Generator/Regulator · Electrical System
Tl* the contact owns a 2012 jeep grand cherokee. The contact had just parked the vehicle at home when she observed an abnormal burning odor without warning. The contact observed smoke coming from the engine. The contact opened the hood and observed that the alternator was smoking and black. The dealer (dutch miller dodge, [redacted], sw, south charleston, wv, 25303) was contacted at [redacted] and stated that there…
Fire reported
ODI 11011924
Electrical System
I started the jeep and was headed home on the city street i had only driven .5 miles and it began to make a loud whistling sound as i pulled into my street. Then the jeep began to shake and drive very rough. I parked, turned off the car and smelled smoke when i opened the hood the alternator was smoking, it smelled so bad and took over 20 minutes to get it to cool down and keep it from catching fire. I have lost all…
ODI 11011891
Alternator/Generator/Regulator · Electrical System
Tl* the contact owns a 2012 jeep grand cherokee. After being driven and then parked, the battery and check engine warning indicators illuminated. The contact immediately turned the engine off and a strong burning odor was present. The contact opened the hood and noticed smoke emerging from the alternator. The vehicle was towed to the contact's residence. An independent mechanic (evelio auto electric and fuel…
Fire reported
ODI 11013669
Electrical System
Established complaint # 11011843. The reimbursement department refuses to cooperate with my valid complaint. Alternator diode thermal fatigue. Safety recall t36
ODI 11023364
Electrical System · Fuel/Propulsion System
Tl* the contact owns a 2012 jeep grand cherokee. The contact stated that the vehicle was previously included in nhtsa campaign number: 15v115000 (electrical system), for which the fuel pump relay was replaced. Approximately two years after receiving the repair, the contact began to notice that the vehicle would crank, but failed to start. The contact would have to make several attempts to start the vehicle. The…
ODI 11021059
Electrical System
Smelled smoke using a/c, battery light went on, took to dealer, 180 amp alternator burned out, also caused burn out of battery. Car just died, shut down, on road. Dealer replaced battery and alternator. My alternator not apparently part of original 160 amp recall so it was not covered. $980 repair bill. Car had 62,000 mi., always service at dealer. There are hundreds of similar incidents on internet, no recall for…
ODI 11011786
Electrical System · Engine · Power Train
While driving home from work during rush hour traffic on the highway, the red battery light came for the first time since i owned the vehicle. Within minutes of the light appearing, the jeep's air conditioning went off, all warning lights appeared on the dashboard and the windshield wipers turned on (without prompting them). All three of these things happened within seconds of each other so i tried to pull over to…
ODI 11012805
Electrical System
After starting the vehicle, a loud whining noise came from what was determined to be the alternator. The alternator probably short circuited resulting in the destruction of the wiring system to include the vehicle computer system. A burning odor was noticed from the wiring system under the hood ( engine compartment). The entire electrical system failed requiring the vehicle to be towed to the nearest jeep dealer.…
ODI 11011843
Electrical System
During my drive home from another town where i work approx 30 minutes away my alternator shorted out and blew out the battery. I was extra lucky and did not wreck but then when my husband got there to jump the vehicle it started the jumper cables completely on fire!!! We were able to get the fire out and get it to a parts store. The alternator is completely broken and who knows what else it burned while the…
Fire reported
ODI 11010095
Electrical System
The vehicle suddenly in a left turn lane at a intersection had the alternator light come on. The jeep then suddenly died and omitted a odor of something burning. The jeep would not budge at that point and was compliantly stuck with no power. I couldn't even push the vehicle out of the intersection because the wheels lock up, along with everything else. Luckily it did not catch on fire, but i smelled smoke. I had…
ODI 11006159
Electrical System · Engine · Seats
I have 4 recurring problems with my jeep. First, the driver's heated seats periodically will not work. Second, upon starting my car, it will just stall or shut down. This happens 2 to 3 times a week. Third, the check engine light continuously comes on and off (and when i get it checked, i am told something about the thermostat, but have had no problems with it overheating). Finally, the cruise control on/off button…
ODI 11005050
Electrical System
Tl* the contact owns a 2012 jeep grand cherokee. The contact received notification of nhtsa campaign number: 17v435000 (electrical system); however, the parts to do the repair were unavailable. While driving, the contact heard an abnormal noise under the hood. After the gear shifter was placed in park, the contact smelled a burning odor throughout the vehicle. The next day, while attempting to start the vehicle, it…
Fire reported
ODI 11021131
Electrical System · Steering
As i was driving my a/c stopped blowing cold air. Battery light came on then all the dash indicators started blinking wrong including my seat belt indicator, radio shut off, etc. Car drove as if it had little power then steering jerked as if car was going to shut down. Pulled over and turned off car and car would not restart. Took to the mechanic who confirmed is the alternator. Vehicle only hs 60k miles.
ODI 11004667
Electrical System
The alternator on our jeep had the same issue as the p60 recall for this model year and engine equipped with the 160 amp alternator. Our vehicle has the 180 amp alternator and is not covered. My question/complaint is that if the chrysler warranty rep told me that she is seeing this issue more and more than why isn't the 180 amp alternator covered under the warranty also. The car was running perfectly fine and…
ODI 11004127
Electrical System
Driving down hwy. For 10 minutes and battery light came on, short time later vehicle died. Battery cables on jumper side hot, strong smell of burned rubber. Battery and alternator very hot and could not be touched. Seem to be direct ground on 180 amp alternator. Had to replace battery and alternator just to get power back. Now more checks needed on computer. Same as p60 recall, however, chrysler tells me the 180 amp…
ODI 11004001
Electrical System
Sudden electrical system failure while driving in town over my lunch hour. Warning light illuminated and was able to drive to a safe place to stop before the alternator started smoking. Powdered extinguisher did not stop the smoke so had to call the fire department. Their liquid flame retardant was able to cool the alternator and prevent the fire from spreading. Jeep has a current recall for the 160 amp alternator,…
Fire reported
ODI 11004663
Electrical System
Tl* the contact owns a 2012 jeep grand cherokee. The contact received notification of nhtsa campaign number: 17v435000 (electrical system). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Rockwall chrysler jeep dodge ram of rockwall texas (970 east interstate 30, 75087) was made aware of the recall and stated that the…
ODI 11048629
Electrical System
Tl* the contact owns a 2012 jeep grand cherokee. The contact received a notification of nhtsa campaign number: 17v435000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called crossmotor chrysler jeep at [redacted] and was informed that parts were not available. The manufacturer…
ODI 11060682
Electrical System
When i was driving on the high way .my grand cherokee stalled then stopped.after a short time it started again and i drove it to the mopar service centre of the dealer. The dealer told me that the car was not recalled for detective alternator. So they will replace the alternator and drained battery at my expense and also charge for the labour cost. I find this very strange and unjustified. The car maybe was not…
ODI 11005525
Electrical System · Engine
Tl* the contact owns a 2012 (na) jeep cherokee. While driving 15 mph, the vehicle stalled without warning and completely lost power. In addition, the malfunction, electronic throttle control, and acc indicators illuminated. The vehicle was towed to jeep, dodge, chrysler of simi valley, california, but the dealer could not duplicate or determine the cause of the failure. The manufacturer was not made aware of the…
ODI 11002568