2012 Jeep Grand Cherokee Electrical System Problems
- 620
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 620 stored complaint records:
- 3 indicate a crash
- 3 indicate injury
- 79 indicate fire
What owners report
- Alternator/Generator/Regulator · 3 records
Mileage in stored records
| Band | Records |
|---|---|
| 60–100k mi | 137 |
| 30–60k mi | 134 |
| 1–30k mi | 55 |
| 100–150k mi | 54 |
| 150–400k mi | 4 |
Complaint records
Owner-submitted complaint content, presented as stored.
Electrical System
Sudden loss of all power while driving on highway. Smoke, power brake and steering failure, battery drained. Very dangerous!!
ODI 11002454
Electrical System
Alternator chrysler has a recall for alternators from 2011 - 2014 but my vin is not covered. Same issue as the recall. Sudden power loss, smell of burnt wires. Total electrical loss. Car has 90,000 miles on it. Recall should extend to this issue. $800 fix
ODI 10995887
Electrical System
Alternator failed with no warning. It began violently smoking like it was about to catch fire even though it was turning freely. Turned car off and it was still smoking badly. Grabbed fire extinguisher but it never flamed up. In the process, it burned my battery up also. Jeep had a recall on the 160 amp alternator for the same issue but said mine was not covered because it was 180 amp. I have read where several…
ODI 11000595
Electrical System
Tl* the contact owns a 2012 jeep grand cherokee. The contact received notification of nhtsa campaign number: 17v435000 (electrical system); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (team dodge chrysler jeep of huntsville, 130 i-45, huntsville, tx 77340) was contacted and confirmed that the…
ODI 11046611
Electrical System · Service Brakes
Tl* the contact owns a 2012 jeep grand cherokee. The contact received notification of nhtsa campaign numbers: 17v435000 (electrical system) and 17v572000 (service brakes, service brakes, hydraulic). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (priority chrysler dodge jeep ram of salisbury, [redacted],…
ODI 11046542
Electrical System
Tl* the contact owns a 2012 jeep grand cherokee. While driving approximately 30 mph, the battery warning indicator illuminated and smoke and a burning odor appeared under the hood. The instrument panel lighting began to flicker and the vehicle began to lose power and eventually failed. The contact had the vehicle towed to jim smallich chrysler dealer where it was diagnosed that the battery and alternator failed and…
Fire reported
ODI 10994209
Control Module (Tcm, Pcm) · Electrical System
Tl* the contact owns a 2012 jeep grand cherokee. While the vehicle was parked with the air conditioner and radio still operable, the contact exited the vehicle. Upon returning to the vehicle, he noticed that the air conditioner and radio stopped working, but the windshield wiper blades were moving at slow speed. The contact shifted into drive, but the vehicle was moving slowly and the steering wheel seized. The…
ODI 10993825
Electrical System · Engine
Tl* the contact owns a 2012 jeep grand cherokee. While the vehicle was stationary with the engine running, the vehicle would not turn off when prompted. The contact stated that the vehicle began to smoke due to fan that continued to run. On one occasion, the vehicle stalled without warning and lost power completely. Mike smith jeep of beaumont, texas attempted to repair the vehicle numerous times, but the failure…
ODI 11002400
Electrical System · Unknown Or Other
We have had this jeep grand cheroke service three times and before having it service, the car has cut off while driving on the highway without warning.
ODI 10993542
Electrical System
Tl* the contact owns a 2012 jeep grand cherokee. The contact stated that the alternator failed while driving 45 mph. In addition, the windshield wipers engaged independently, the lights on the instrument panel flashed and immediately became dim, and the engine stalled. The contact also noticed a burning rubber odor inside the vehicle. The vehicle was towed to hill view motorist chrysler dealer in luxor, pennsylvania…
Fire reported
ODI 10994087
Electrical System · Power Train
While driving on freeway, battery warning light lit up, followed by (incorrect) error messages on instrument cluster menu that driver seatbelt was unfastened. All electrical equipment in the vehicle ceased operation, including ac and stereo. I pulled off of freeway and opened hood to find the alternator smoking heavily. This was the exact same failure situation described in chrysler recall p60, but because my…
ODI 10993218
Electrical System
Although a recall on the 160 amp alternator my 180 amp alternator failed exactly like the 160 - smoke and left me in traffic, failed while driving in houston traffic. There are hundreds of cases with the 180 online but fca will not do anything unless you say so. So for now $1995 out of my pocket. Http://m.carcomplaints.com/jeep/grand_cherokee/2012/engine/engine.shtml next source…
Fire reported
ODI 10992674
Electrical System · Engine
Tl* the contact owns a 2012 jeep grand cherokee. While driving at unknown speeds, the instrument cluster lights flashed and the engine stalled. The vehicle was towed to an independent mechanic, but was not diagnosed or repaired. The manufacturer and dealer were not notified of the failure. The failure mileage was 80,000.
ODI 10991432
Electrical System · Engine · Power Train
180 amp alternator experienced catastrophic failure causing total loss of all power, battery failure, pcm failure and smoking and burning smell from engine compartment. Experienced loud whinning from alternator while driving immediately prior to failure. Ultimate failure occured as car pulled into parking spot. This is the same issue experienced by 160 amp alternator under recall. It is extremely dangerous and…
Fire reported
ODI 10991081
Electrical System · Engine · Steering
Jeep stalls suddenly while driving with no indication other than the loss of power steering. This occurs repeatedly at different speeds ranging from 15 mph in the city to 60 mph on the highway. Stalling has occurred when slowing down and also while turning.
ODI 11015268
Electrical System
I have a safety recall on my vehicle, regarding the wiring on the vanity lamp on visor. I contacted the dealer that i purchased it from and scheduled the 'warranty recall' appt to repair. When i arrived, they had me to leave the vehicle with them. I returned later that day to pick it up and was informed they didn't have part. I asked if they would contact me when they get it and they never did. It's been 4 months…
ODI 11023876
Electrical System · Service Brakes · Steering
Have contacted dealer numerous times to address two recalls. They state still waiting for parts. Have been waiting more than one year to have these recalls addressed.
ODI 11099389
Electrical System
Alternator failed with no warning lights. Heavy smoke poured from engine bay. Faulty alternator caused pcm failure. Vehicle was in motion with no issue. Stopped for gas. Upon restart, vehicle had hard start and then began smoking.
ODI 10985965
Electrical System · Service Brakes
Tl* the contact owns a 2012 jeep grand cherokee. While driving 5 mph, the vehicle stalled without warning. The vehicle was towed to leith chrysler jeep in raleigh, north carolina where it was diagnosed that the alternator failed. The alternator was replaced. On another occasion, the vehicle would not start while stationary. The vehicle was towed to the dealer again where it was diagnosed that the alternator failed…
ODI 11054564
Electrical System · Engine · Unknown Or Other
My alternator and then my ecu computer were damaged exactly in the same way that was described in the p60 recall. Unfortunately i realized that my vin is not listed in the recall. How can i get reinbursed from the dealer all the expenses that i paid if my vin is not in the recall although it has the same damaged that is described in the p60 bulletin , please advise marcelo
ODI 10992027
Electrical System
Tl* the contact owns a 2012 jeep grand cherokee. While driving approximately 60 mph the battery warning indicator illuminated. The contact smelled an abnormal burning odor and noticed white smoke. The vehicle was taken to an independent mechanic who stated that the failure was identical to nhtsa campaign number: 14v634000 (electrical system). The manufacturer was notified and stated that the vehicle was not included…
Fire reported
ODI 10979296
Body · Electrical System · Engine
I had the car for 3 years and didn't have any issues. Last saturday evening 4/14/17 we had just gotten home from running to the store and black smoke started to come up from the front right side of the hood. I backed the car out of the garage and went around the car to see what the issue was. Saw sparks, grabbed my son from the back ran and called 911. With in 5 min the front of the jeep was on fire. Took 30 min to…
Fire reported
ODI 10979174
Electrical System
Tl* the contact owns a 2012 jeep grand cherokee. While driving 40 mph, all the warning indicators illuminated and the vehicle stalled and lost power. The vehicle was towed to an independent mechanic who diagnosed that the alternator needed to be replaced. The vehicle was repaired, but the check engine indicator illuminated. The manufacturer was not made aware of the failure. The failure mileage was 54,000.
ODI 10981733
Electrical System
My vehicle shut down while i was driving making a left-hand turn about 5 mph and started smoking under the hood as i investigated the alternator was smoking and the vehicle would not start and has no power i had to have it towed to the dealer massey yardley service plantation fl. - (recall related incident) ts
Fire reported
ODI 10966443
Electrical System · Fuel Pump · Interior Lighting
Tl* the contact owns a 2012 jeep grand cherokee. While driving approximately 55 mph, the vehicle lost power and subsequently shut down. The malfunction indicator illuminated. The vehicle was shifted into park and restarted. The vehicle was taken to the dealer and the fuel pump relay was replaced; however, the failure recurred several times. The contact received notification of nhtsa campaign numbers: 15v115000…
ODI 10966388