2012 Jeep Grand Cherokee Body Problems
- 16
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 16 stored complaint records:
- 2 indicate a crash
- 2 indicate injury
- 2 indicate fire
Mileage in stored records
| Band | Records |
|---|---|
| 30–60k mi | 6 |
| 60–100k mi | 5 |
| 1–30k mi | 1 |
| 100–150k mi | 1 |
| 150–400k mi | 1 |
Complaint records
Owner-submitted complaint content, presented as stored.
Body · Suspension
Tl* the contact owns a 2012 jeep grand cherokee. While the vehicle was at a stop, an abnormal noise was heard from the rear of the vehicle. The vehicle was towed to rochester hills chrysler jeep dodge ram (1301 s rochester rd, rochester hills, mi 48307, [redacted]) where it was diagnosed that the floorboard needed to be replaced and the front pipe nuts both pulled out of the rear cross member, which needed to be…
ODI 11228265
Body · Suspension
We were driving in the express highway pr 30, at a speed of 45 to 50 mph, in the direction of humacao towards caguas, we heard a loud noise at the back part of the vehicle (sound it as an impact). The vehicle started making a loud noise. We were able to control the vehicle and park in the area of stops for emergencies. When we inspect the vehicle we noticed that all the rear suspension was on the differential and…
ODI 11173370
Body
Tl* the contact owns a 2012 jeep grand cherokee. The contact stated that the welding on the rear of the vehicle was rusted. As a result, the entire rear frame of the vehicle became detached. The vehicle was towed to lithia jeep dodge of bryan college station (301 n earl rudder fwy, bryan, tx 77802, [redacted]) to be diagnosed, but no assistance was provided. The vehicle was not repaired. The manufacturer was made…
ODI 11162667
Body
The paint on the inside of the hood is bubbling. I believe it is due to iron contamination from the factory. It didn't start bubbling bad until recently. Jeep has had this problem numerous times and ive seen hoods replaced over this. However, my factory warranty has since expired and the manufacturer refused to help me. I wax and polish the car annually so this is completely surprising to me
ODI 11156900
Body · Suspension
I have two major issues. The first being that the leather on my dash has completely shriveled up into weird bumps and looks horrible. I'm not sure what would of caused it because it is something that i have never seen before. The second thing is that my back right suspension is messed up. The back left side of my jeep sags when i put it in park and as it lowers into park level.
ODI 11265823
Air Bags · Body
Car was travelling on a rural road and driver fell asleep at the wheel. Hit an electrical power pole approximately 12 inches inside the drivers side head lamp at speeds approximately at 40 -45 mph. Car then proceeded to travel another approximate 25-30 yards before turning 90 degrees and crashing the rear of the car into the corner of a block building. The driver was unhurt however the air bags failed to deploy to…
Crash reported
ODI 11083107
Body
The leather dashboard starting to buckle about 2 years ago and has multiple buckles across the dashboard. It has begun to roll up on the edges of the dashmboard along the front windshield. This is making it difficult to have full view of the road.
ODI 11297895
Body · Visibility/Wiper
The paint along the top of the car windshield is bubbling up, rusting, peeling across the top of the windshield line. It continues progressively to get worse all along the top of the windshield. We had a few car repair centers look at the car- they had to have multiple people come out and look at it because they had never seen anything like it. They said the paint was extremely thick on the roof and along the…
ODI 11041340
Air Bags · Body
On aug. 29 2017 my airbag light came on. I took the vehicle to mullane motors in lockport ny, for repair. I was told a side impact air bag sensor had shorted out and needed replacing, and spent $332.57 to have it fixed. When i arrived to pick up my jeep, i was told that the same sensor was still 'shorting out' and that standard operating procedure was to replace the occupant restraint control module. I asked when…
ODI 11030867
Body · Electrical System · Engine
I had the car for 3 years and didn't have any issues. Last saturday evening 4/14/17 we had just gotten home from running to the store and black smoke started to come up from the front right side of the hood. I backed the car out of the garage and went around the car to see what the issue was. Saw sparks, grabbed my son from the back ran and called 911. With in 5 min the front of the jeep was on fire. Took 30 min to…
Fire reported
ODI 10979174
Body
Tl* the contact owns a 2012 jeep grand cherokee. The dashboard began to crack. The local dealer (lansdale chrysler, 722 bethlehem pike, montgomeryville, pa 18936) stated that there was no recall for the failure. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to nhtsa. The failure mileage was approximately 75,000.
ODI 11048010
Body · Service Brakes · Suspension
On june 24, 2016, between 1:30 pm and 2 pm, i was driving from brentwood ca to vallejo ca on hwy 780 w and after turning a curve on the freeway which sloped down towards curtola parkway, i applied the brakes at about 30 miles per hour after i emerged from the overpass which was at least 5 car lengths before the cars ahead of me which was stopped at a red traffic light. However, the jeep continued to roll even though…
Crash reported · 3 injuries
ODI 10883463
Body
Failure of automatic rear tailgate and associated obstruction/safety sensor mechanisms. Tailgate opens to within an inch or two of full height then silently starts to fall back at an increasing velocity and slams shut. Pressing the control button to stop the fall does not work nor does the rapid drop stop when encountering an obstruction. When tailgate first started to reverse direction i reached in to press the…
1 injury
ODI 10865600
Body · Electrical System · Engine
On the first of march, my wife and daughter were about to start their day in the usual way. She opened the garage door and used her key fob to remote start our 2012 jeep gc limited ( around 42k miles) ( factory installed remote starter) she walked away for less than 4 minutes and returned to see smoke coming from front passenger side of jeep. She called for me, and pushed the aux button to be sure the vehicle was…
Fire reported
ODI 10845713
Body
Tl* the contact owns a 2012 jeep grand cherokee. The contact stated that the front driver side and rear upper and lower trim, the front passenger side and rear upper and lower trim, and all the dashboard trim was peeling and falling off. The contact stated that the vehicle should be included in a recall. The manufacturer was made aware of the failure. The failure mileage was 85,000. The vin was not available.…
ODI 10836384
Body · Engine And Engine Cooling
We purchased a new jeep grand cherokee with 5 miles on it. Upon leaving the dealership the engine began making a strange noise. We brought the car back to the dealer and the mechanic told us to leave the car. It's 5 days later and all we know so far is that they have removed the front end of the transmission and they are still working on it. We don't have the car. Additionally, the front driver's side door was not…
ODI 10448574