2014 Jeep Grand Cherokee Power Train Problems
- 312
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 312 stored complaint records:
- 59 indicate a crash
- 25 indicate injury
- 2 indicate fire
What owners report
- power train · 21 records
- failure mileage · 16 records
- gear shifter · 15 records
- without warning · 13 records
- transfer case · 10 records
- chrysler dodge · 8 records
Mileage in stored records
| Band | Records |
|---|---|
| 1–30k mi | 186 |
| 30–60k mi | 50 |
| 60–100k mi | 39 |
| 100–150k mi | 4 |
| 150–400k mi | 1 |
Complaint records
Owner-submitted complaint content, presented as stored.
Electrical System · Power Train
2014 jeep grand cherokee. Consumer writes in regards to transmission issues. *smd the consumer stated twice, he encountered a serious problem. When he attempted to make a turn, the vehicle almost stalled. He tried pumping the accelerator, but the vehicle would only move at a crawl. The second incident occurred on july 31, 2014, the consumer was attempting to make a turn, when the vehicle almost stalled. The consumer…
ODI 10630804
Engine · Power Train · Steering
As you accelerate the diesel grand cherokee and it reaches 7th gear, the car starts shuddering as if the vehicle is about to "fall apart". This issue happens every time when in 7th and 8th gear. I've had to use the paddle shifters to maintain the vehicle in 6th gear to avoid such shaking in the highway. I've taken the vehicle to an empty road and accelerated to reproduce the issue and kept my foot in the petal and…
ODI 10653789
Power Train
Tl* the contact owns a 2014 jeep grand cherokee. The contact stated after coming to a stop, the vehicle jerked forward without warning. The vehicle was diagnosed and repaired. The manufacturer was notified of the failure. The failure mileage was 6,000. Updated12/22/14*lj updated 05/29/2015 *js updated 9/25/2015*js
ODI 10644777
Power Train · Service Brakes · Wheels
After purchasing the vehicle i started the first leg of a [redacted] trip comprising of highway and winding rural roads. During a winding mountainous section of the journey i started to smell something i thought to be possibly a fbrush fire or something burning in the locale i was driving through. Later during another section of stop and go driving i started to smell it again, and noticed some brake fade as well.…
ODI 10609927
Power Train
Vehicle suddenly and without warning got stuck in 4th gear and wouldn't shift into a higher or lower gear making it unable to accelerate and safely exit the highway. I was eventually able to get the car pulled over to safety and had it towed to a local dealership. The dealer diagnosis was that a cooling line popped out of the transmission which caused all the fluid to drain out. *tr
ODI 10638792
Power Train
Transmission locks up after starting, unable to shift into any gear, and malfunction indicator light "mil" is illuminated. In order to get the vehicle to move it must be shut off and on, sometimes more than one time. After 4 incidents, jeep gc was brought to local service dept. Where several flash updates were performed to vehicles computer and valve body pump box was ordered. Jeep was returned for service 3 weeks…
ODI 10631633
Power Train
On multiple occasions over the life of the vehicle, which is currently at 21,000 miles, confidence in knowing you have selected the correct gear is very low. When putting the car in drive, park or reverse, you have to check at least twice that you are in the correct gear before taking the foot off the brake. The most recent incident was in late june 2015, when i was taking my dog to the vet for an emergency. I…
ODI 10759046
Power Train
Front cv axle boot is exploded. The retaining clip has fallen off, grease is everywhere. The vehicle did not even make the trip back from the dealership when new, car has less than 150 miles. *tr
ODI 10605611
Power Train · Service Brakes · Suspension
Driver's side front outer cv joint boot slipped due to an improperly-installed boot clamp and the grease from the joint migrated to the brake splash guard, suspension components, and inside of the wheel on that side. No grease apparent on the brake rotor at this time, however the dealer, grapevine dodge chrysler jeep, in grapevine, tx, has instructed me to drive the vehicle to them for service in a few days. Any…
ODI 10605004
Power Train
Tl* the contact owns a 2014 jeep grand cherokee. While parking the vehicle, it rolled on its own and struck and dragged the contact's spouse. The vehicle rolled to a drainage area where it was stopped. A police report was not filed. The contact's spouse sustained a fractured left shoulder, which required medical attention. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the…
1 injury
ODI 10894811
Power Train
Vehicle lost all forwarded speed (engine was still running), transmission was not allowing the vehicle to continue to move forwarded. My jeep was almost hit several times by different eighteen wheelers, cars, and pickups while trying to get the jeep off the highway to a more safe spot. My family and i where put in great danger because of this incident. The second occurrence was when i left the jeep in park and…
ODI 10607829
Power Train
Regarding recall 16v-240. I am writing to encourage nhtsa to require fca to replace the electronic shift selector with one that stays in the position corresponding to the transmission gear selection. More display warnings and printed cards will not solve the user interface problem created by the shifter moving back to center regardless of the transmission gear selection. On numerous occasions, i have moved the shift…
ODI 10874266
Power Train · Steering
Inspected front wheels noticing grease on the inside of rims. Upon further inspection, found defective cv joint boots causing grease to be spread all over inside of both front wheels. *tr
ODI 10597602
Engine · Fuel System, Diesel · Power Train
While driving up a grade at 50 mph, vehicle began to shake/shudder/vibrate. I had to tramp the accelerator to engage the transmission to work through the situation. This has happened at least a dozen times. Dealer has not been able to replicate the condition. The catalytic converter is being replaced on 7/16. I do not know if this is the cause of the problem. *tr
ODI 10610592
Power Train
The gear select lever is dangerous. From the d position, putting the car into park most often it stops in r. Thinking you have selected park and begin to exit the car is actually on reverse. I owned a 2011 same model no problem, upgrading to this car is dangerous! There is no feel as to engaging park, since they changed the design to this electronic shifter. My wife and i have to verbally confirm the car is in park…
ODI 10668651
Power Train
When driving and needing to accelerate quickly, transmission seizes and has a significantly delayed response. Happens when trying to make left turn through traffic, merging into traffic circles and highways as well as sometimes when accelerating on a highway. Very dangerous. First time it happened i was attempting to make a left turn at a break in passing traffic. Had my twin 2 year olds in the car and the car…
ODI 10876257
Electrical System · Exterior Lighting · Power Train
During a vacation trip, we parked the vehicle in a remote mountain road turn-out area to take a scenic photo. Returned to vehicle, started the vehicle; however, no matter how many times and what methods were used, the transmission would only pop-back into park. On safecar.gov, i noted previous 2014 jeep cherokee complaints concerned with the transmission popping only into neutral; but, for us it was popping only…
ODI 10607882
Power Train · Suspension
Purchased brand new jeep grand cherokee overland 4x4 with a 03/14 build date on may 26, 2014. On may 30th, 2014.....5 days later......noticed an excessive amount of grease on the inside of both front rims. After researching the issue, came across a blog on jeepforum.com that described and provided pictures of others with same build date that had experienced the same problem. Notified jeep customer care hotline of…
ODI 10597732
Engine · Power Train
As of yesterday i have had my 2014 grand cherokee for 1 year. I bought it with 6 miles on it brand new. Since then i have been back to the dealer 16 times for numerous issues. 4 of which was related to the faulty transmission. There were 3 flash updates for the transmission and none of the addressed he problem. The rough shifting, jerking of the vehicle and extremely high running rpm's must be doing further damage…
ODI 10596179
Power Train · Suspension
Both cv axle boots leaked all the grease out. Had the axles replaced with new parts from the mfg, and both boots leaked again after only 475 miles or less. Appears that the bands on the boots are not tight enough, or the boots may be too short. They seem to pull apart if wheels are steered close to maximum radius. The issue is that the grease is slung all over the wheels and onto the front disc brake assemblies.…
ODI 10608061
Air Bags · Electrical System · Power Train · Seat Belts · Vehicle Speed Control
Traveling at highway speed numerous warning messages and warning chimes started to go off. Created distractions to driving and it appears that air bag and seat belts stopped functioning intermittently. Cruise control also failed. Vehicle already serviced on all prior recalls two months ago. These issues are new starting on 5/23/2014. Dealer appt is scheduled for 5/26/2014. In past, also reported issues with…
ODI 10593868
Power Train · Steering · Suspension
I noticed grease coating inside of front wheel while washing car. Upon inspection, the cv boot appeared ajar and the assembly was exposed. Only 170 miles on the vehicle before failure of component. With a little research on jeep garage forum, many consumers are complaining, specifically with build dates around march 2014, which this car is presumed built around. Unknown if second failure of passenger side cv boot is…
ODI 10593837
Power Train · Steering
Failure in drivers side cv joint. Grease splattered everywhere. Upon investigation, this is a common issue that jeep will not address proactively. I asked service to replace both halves as one side failure is a sure sign that they both will go. They refused insisting again that the other one was fine. That's what they told me before i took delivery - they were both fine. Now, i'll have to go through this process…
ODI 10593702
Power Train · Service Brakes · Steering
After driving vehicle for first week of purchase, while cleaning vehicle i noticed an incredible amount of grease on the inside of the front rims. Looked under the vehicle the right drivers boot was split and the clamp was hanging around the axle. When i returned vehicle to dealer they looked at it and said it was safe to drive until they ordered the replacement parts which was on backorder. It has been two weeks…
ODI 10595369
Power Train
The front right cv joint boot failed and the grease flew out all over the front wheel and brake components. *tr
ODI 10592660