2014 Jeep Grand Cherokee Power Train Problems
- 312
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 312 stored complaint records:
- 59 indicate a crash
- 25 indicate injury
- 2 indicate fire
What owners report
- power train · 21 records
- failure mileage · 16 records
- gear shifter · 15 records
- without warning · 13 records
- transfer case · 10 records
- chrysler dodge · 8 records
Mileage in stored records
| Band | Records |
|---|---|
| 1–30k mi | 186 |
| 30–60k mi | 50 |
| 60–100k mi | 39 |
| 100–150k mi | 4 |
| 150–400k mi | 1 |
Complaint records
Owner-submitted complaint content, presented as stored.
Power Train
Vehicle was purchased new. Took 3 months to build and was delivered on april 30, 2014 to dunn chrysler jeep in lebanon, ky. Read on jeepforum.com that the front cv boots on jeep grand cherokees built during march and april 2014 were failing. They were coming apart and were slinging grease everywhere. Sometimes it was the right front axle and other times it was the left front axle. Crawled under my vehicle which was…
ODI 10592279
Power Train
Tl* the contact owns a 2014 jeep grand cherokee. While driving at various speeds, the transmission failed to up shift and down shift correctly. The vehicle was taken to the dealer for diagnostic testing; however, the mechanic was unable to duplicate the failure or reproduce a fault code on the vehicle. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was…
ODI 10790726
Power Train
Vehicle was traveling at approximately 50 mph when it violently jerked and the engine light came on. I stopped the car and noticed that the number 6 remained next to the 'd' gear indicator. When i tried to drive and pressed the accelerator, the engine roared but the car barely moved. The number 6 remained on. The car was towed to the dealer, who told me that i need a new transmission at 1,900 miles! *tr
ODI 10592062
Power Train
At around 1200 miles, i noticed grease on the driver side wheel. After looking underneath the vehicle i saw that the drivers side axle boot clamp has failed, resulting in the boot coming off the axle and spraying axle grease all over the wheel, suspension and brakes. *tr
ODI 10592637
Power Train · Steering · Wheels
Cv boots are not properly secured resulting in the exposure of cv shaft to the elements and loss of grease. Notified rick hendrick jeep in charleston, sc. The part is on backorder and was instructed to continue to drive the vehicle until replacement shaft arrived. *js
ODI 10592500
Power Train
Tl* the contact owns a 2014 jeep grand cherokee. While driving and attempting to make a left turn, the contact attempted to shift gears and experienced a failure. The vehicle shifted into reverse and park. Initially, upon changing gears, it did not correctly shift into reverse. The dealer and the manufacturer were notified of the failure. The manufacturer provided no assistance. The contact stated that the failure…
ODI 10871259
Power Train · Wheels
Observed grease splattered on the inside of both front wheels. Took vehicle to the dealership where they determined the car needed to have its axles replaced. Believe both cv boots failed spilling grease onto wheels and axles. *tr
ODI 10592821
Air Bags · Electrical System · Power Train · Seat Belts
While traveling home from a family vacation at about 40 mph my seat belt light started flashing saying that the driver and passenger air seat belt was not engaged along with the lights and dinging alarm saying that the air bag is in need of service, this has not gone off and the dinging is constant. I called and set up an appointment at the dealership and waited 4 hours for them to tell me that they did not have…
ODI 10584253
Power Train
Tl* the contact owns a 2014 jeep grand cherokee. While the gear was in the park position, the vehicle still moved forward. The failure occurred constantly. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure. The vin was unknown. The approximate failure mileage was 5.
ODI 10825110
Power Train · Wheels
After only a few days of ownership, i noticed my front wheels were covered with grease on the inside. I took it to the dealer and the service man was surprised when he noticed my cv boots were completely missing on both the left and right front wheels. Dealer replaced both shaft axles. There are many other people who have experienced this same issue. You can read about it more at this website link:…
ODI 10593437
Engine · Power Train
While entering a busy interstate and accelerating from a stop to 65 mph on the onramp, the jeep grand cherokee drive train began shuddering violently and would not stop. It felt like the vehicle was running over severe bumps in the road yet the surface was free of defects. I was disoriented by the shaking sensation which would stop if i decelerate but returned immediately when accelerating to merge. I was forced off…
ODI 10632052
Power Train
At random times, transmission sticks between drive and sport...and won't shift and car slows down. Have to pull out of traffic and stop to get transmission back in gear. Vehicle brought in for service july 2014 to dealership, within a month....same problem. This vehicle is unsafe and dangerous to drive. Prior to this...i had the check engine light come on 4 times. *tr
ODI 10621074
Body · Power Train
I have a long narrow driveway with a bit of a slope toward the house. When going out the driveway i seen a trash container tipped over. I put the vehicle in park, letting it idle, while i exited the vehicle to remove the container. Looking back i seen the jeep backing down the driveway toward the house under it's own power. I tried catch it,but it hit the side of the home on a garage wall. Total damage to the…
Crash reported · 1 injury
ODI 10583366
Electrical System · Power Train
Electronic gear shiftier not reliable. There is no feeling or sense of proper gear engagement. I sit each day and rev up engine thinking i have engaged drive mode. You never know when you have properly engaged park feature. I have gotten one leg out of car while auto starts moving.this electronic feature is unsafe. Otherwise this is the best new car i have ever owned. No accidents but i am extra careful with this…
ODI 10825018
Power Train
At 1:00am in the morning of april 3rd, our jeep grand cherokee slipped out of park and rolled backwards thru our garage. Brought the jeep to the dealer the next day. After 5 days they talk to chrysler and informed us they had found no problems. On december 25th at around 9:00am the jeep was again on a hill. With the jeep running and in park, it came out of park again. This time it rolled about 50ft down into a tree,…
Crash reported
ODI 10679497
Power Train
Driving on an interstate freeway with adaptive cruise control activated. Cruise control deactivated on its own, mil illuminated and the transmission began slipping severely resulting in drastic loss of power and vehicle speed in interstate traffic. Rolled vehicle to shoulder and noticed transmission fluid coating the entire undercarriage of the vehicle as well as all over the ground under the vehicle. Dealer…
ODI 10577983
Electrical System · Power Train
I leased my car from may 9 2013. I have problems with tail gate (trunk ) and rear view camera tall gate unexpectedly opening on the road and impossible to close it. Some times impossible to open tall gate. This problem occurred already few times on road and all my staff from trunk was on the road. Rear view camera doesn't work. Screen turns blue i was in service 7 times since nov 07 2013, but they still did not fix.…
ODI 10595955
Power Train
When driving vehicle on a cold morning after leaving house and stopping about 1/2 mile from home. The transmission failed to downshift to first and remained in 7th gear. When attempted to proceed from stoplight the vehicle bogged and would hardly move and the check engine light came on. At this point the vehicle was pulled to the side of the road turned off and restarted and the transmission shifted with the check…
ODI 10574582
Power Train
When stopping the transmission bangs thrusting the truck forward. I have had this into dadeland dodge several times and they have been unable to resolve the issue. The truck is at the dealership again now. *tr
ODI 10673084
Engine · Power Train · Unknown Or Other
When accelerating, the engine always hesitates for several seconds, then surges forward. This condition creates a safety issue during passing, merging into oncoming traffic, evasive maneuvers, etc. This problem has existed since new, and has not improved. Bergey chrysler, jeep service dept. Has informed me that the hesitation while accelerating "operates as designed", and cannot be repaired. *tr
ODI 10702089
Power Train
On the morning of thursday 3/6/14, as i was leaving for work, i stopped my jeep grand cherokee at the end of my driveway to pick up my newspaper. (i thought) i put the car in park and exited my vehicle. As i was picking up the paper, i realized the car was rolling backward, down the remainder of my driveway and across my cul-de-sac. As i ran beside the car i saw the car was in reverse. I was certain i had put the…
1 injury
ODI 10875328
Power Train
I have owned a new 2014 grand cherokee limited v6 for six months and have experienced rough shifting with my transmission from day 1. The transmission is especially rough when cold and/or shifting from 1->2->3 and 2->1 downshifts. I have brought it in to jeep numerous times for a fix, the dealer recognizes that the transmission is not shifting smooth or correct, but says until there's a fix or update from jeep,…
ODI 10594987
Air Bags · Power Train
I was at a full stop. I made a left turn and the vehicle just accelerated more than expected and ran into a tree. The tree was unearthed, the front of the vehicle was completely destroyed. It was totaled by the insurance company. *tr
Crash reported
ODI 10572885
Power Train
Tl* the contact owns a 2014 jeep grand cherokee. While driving at various speeds, the contact accidentally moved the gear shift and the vehicle shifted out of the drive position into neutral. The failure recurred numerous times. The vehicle was taken to the dealer, but was not diagnosed. The vehicle was not repaired. The contact received notification of nhtsa campaign number: 16v240000 (power train). The…
ODI 10870887
Power Train
The vehicle slipped into "manual shift mode" seemingly on it's own not allowing the transmission to shift after i pulled out of my driveway. It was then stuck in 2nd gear (8 speed transmission) and the tachometer went to redline (over 6500 rpm)as i was expecting to increase to normal driving speed. There was no oncoming traffic or it could have left me in the oncoming lane too long. This has happened multiple times.…
ODI 10597524