2014 Jeep Grand Cherokee Power Train Problems
- 312
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 312 stored complaint records:
- 59 indicate a crash
- 25 indicate injury
- 2 indicate fire
What owners report
- power train · 21 records
- failure mileage · 16 records
- gear shifter · 15 records
- without warning · 13 records
- transfer case · 10 records
- chrysler dodge · 8 records
Mileage in stored records
| Band | Records |
|---|---|
| 1–30k mi | 186 |
| 30–60k mi | 50 |
| 60–100k mi | 39 |
| 100–150k mi | 4 |
| 150–400k mi | 1 |
Complaint records
Owner-submitted complaint content, presented as stored.
Power Train
The car was purchased with only 132 miles on it. And the transmission will not shift into first gear unless it is at a dead stop. I can't even get up my drive way without coming to a complete stop. It slips then grabs first gear with a jump forward. I have never had an automatic that shifts like this. I have had it into the jeep dealership twice for this and was told that's the way this transmission works you have…
ODI 10780256
Engine · Power Train
Tl* the contact owns a 2014 jeep grand cherokee. The contact stated that the vehicle shifted without warning. Additionally, while driving, the vehicle hesitated, stalled, and smoke emerged from the tailpipe. The vehicle was taken to caitilin chrysler dodge jeep ram ([redacted], jenkintown, pa 19046), but the dealer could not duplicate the failure after driving the vehicle for 20 miles. The vehicle was not diagnosed…
Fire reported
ODI 11063123
Power Train
Our 2014 jeep was running and stationary in our garage with my husband and myself beside the jeep when it shifted into reverse, crashing out of our garage knocking my husband down and out, dragging him outside. It hit numerous lawn mowers, wheel barrows and finally a large tree before stopping.
Crash reported · 1 injury
ODI 10859883
Power Train
I turned my 2014 jeep grand cherokee with 24,400 miles into my family driveway and stopped before the driveway gate. I left 24 between the jeep and the gate so that pedestrians could pass in front of the vehicle while i was opening the gate. I put the jeep in park and with the engine running and while still seated but with my foot off the brake, i reached over to the passengers seat to grab my bag for the key. After…
Crash reported
ODI 10767341
Power Train
Tl* the contact owns a 2014 jeep grand cherokee. While attempting to shift the vehicle to the drive position, the gear remained in neutral. While driving on an incline, the contact placed the vehicle in drive and it began to reverse without warning and crashed into a tree. A police report was not filed and there were no injuries. The failure occurred randomly. The vehicle was not diagnosed nor repaired. The…
Crash reported
ODI 10852716
Body · Power Train
I would like to report 2 incidents where my 2014 jeep grand cherokee has rolled after it was \put into park and the engine was turned off. The 1st time happened on 9/4/15 after parking my jeep and exiting the vehicle it rolled backwards approximately 1' into the car behind me. No damage to the other vehicle and only small scratches on my rear bumper. The 2nd time was 9/5/15, after parking the vehicle on a small…
Crash reported
ODI 10775391
Power Train
While stopped in traffic, we saw a big rig coming fast behind us, clearly unable to stop in time, we were on i-80 in the california sierras.. We tried to reverse and get out of our lane, but the shift lever kept defaulting to neutral. It was an extremely close near miss, and we were very close to exiting our jeep, as the big rig was using its horn. Fortunately, it pulled to our right and stopped next to us. But…
ODI 10875598
Power Train
Tl* the contact owns a 2014 jeep grand cherokee. After shifting into park, the vehicle started to roll backwards without warning. The contact was able to engage the brakes to stop the vehicle. The failure recurred several times. The vehicle was not taken to the dealer. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 28,000.
ODI 10875517
Power Train
I moved my jeep on the driveway, and believe i placed it in park with the engine on while going back in the house. When i returned outside less then one minute later, the jeep was rolling down the hill backwards. It went straight down the driveway backwards, across the street, and into the rear of a car parked across the street. I believe it totaled the other vehicle and did approximately $1300 damage to the jeep. I…
Crash reported
ODI 10825078
Power Train
While sitting in a left turn lane, waiting for the light to turn green, the automatic transmission jumped from drive to neutral all on its own. When the light turned green the vehicle would not go forward . It was difficult getting the transmission back into drive and this created a traffic hazard.
ODI 10760709
Power Train
Tl* the contact owns a 2014 jeep grand cherokee. Without warning, the vehicle rolled off from a park position. As the contact's wife attempted to stop the vehicle, it ran over her hip. The woman sustained injuries that required medical attention. The fire and medical services were on the scene following the contact's 911 call. A police report was filed. There was no damage to the vehicle. The manufacturer was…
Crash reported · 1 injury
ODI 10760980
Engine · Power Train · Unknown Or Other
I have a 2014 jeep grand cherokee with the eco diesel option. At 7100 miles after oil change and refill of diesel exhaust fluid indicator on dash displayed incorrect def fluid and service def needed or vehicle will not restart in 200 miles. It took a week and 1 business day before the dealership could even look at the vehicle due to backup in scheduling. After three days at the dealership the vehicle was diagnosis…
ODI 10763196
Power Train
The vehicle rolled forwardvinto another vehicle after being put in park.
Crash reported
ODI 10759066
Power Train
Electronic shifter does not properly select gear and/or provide tactile feedback regarding which gear has been selected. I have almost left the vehicle while it was still in drive mode thinking it was in park. I feel this is a huge safety concern and warrants a recall.
ODI 10825190
Electrical System · Engine · Power Train
The problem(s) that i have had or currently have with my vehicle are as follows: 1. July 8, 2015: (mileage 12,453) car dash lights were lighting up and then the engine died later in the middle of the road. Finally the car started up however the transmission would not shift and i drove it home in low gear. On july 9, 2015, i took the car into campbell chrysler service department in centralia washington (see service…
ODI 10767265
Power Train
On 8/3/2015 a employee of discount tire of lake worth,tx drove our 2014 jeep grand cherokee laredo into a concrete pole. The employee stated that he thought he was in reverse, when in actuality the vehicle was in drive. When he stepped on the gas he drove forward into a concrete pole. His explanation as to why was due to the lag (or ping) between requesting a command and seeing the led screen indicate the selection.…
Crash reported
ODI 10875290
Power Train
Tl* the contact owns a 2014 jeep grand cherokee. Upon parking the vehicle, it rolled backwards and the gear was shifted into drive to prevent a failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 52,000.
ODI 10759669
Power Train
Tl* the contact owns a 2014 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v509000 (visibility) however, the part to do the recall repair was unavailable. While driving at an unknown speed, the transmission failed to shift. The contact stated that the vehicle would not downshift to the lower gears. The vehicle was taken to the dealer where the transmission control module was…
ODI 10788311
Electrical System · Power Train · Unknown Or Other
On july 16, 2015, with about 5,000 miles, the electrical system failed and the vehicle was towed to my dealership. On july 21, 2015, we learned that it had lost the key and done nothing to repair it. On july 22, 2015, it was towed to another jeep dealership. On july 23, 2015, we were advised that the problems were caused by a bad battery. On july 25, 2015, when we went to pick it up, it would not start even with a…
ODI 10777820
Power Train
When attempting to accelerate the throttle becomes unresponsive as if the car is out of gear. This is worse when attempting to accelerate to merge into traffic. The car will slow down quite a bit before the throttle starts responding again. I notified the dealer and they couldn't isolate the problem. This has happened many times since it was initially reported.
ODI 11045905
Electrical System · Power Train
I was driving to work today and all of a sudden i smelled a burning smell in the front of my car and all the lights lit up on my dash and my digital speedometer started going up and down in speed but i was not going any faster or slower. This is not the first time i have smelled something burning in my jeep. I had it in for service on 5/515 and it was there until 6/8/15 for these same kind of problems. All my…
ODI 10726466
Power Train
Transmission does not always go into park after positioning transmission selector in park mode and vehicle has started to roll away as i exited vehicle. This is a concern as i live on a hill and vehicle has rolled backwards catching me with the drivers door. Had vehicle checked at jeep dealer but unable to correct problem. Have talked to other jeep owners and they have experienced same problem.
ODI 10860985
Power Train
Tl* the contact owns a 2014 jeep grand cherokee. After shifting into park and refueling the vehicle, it failed to engage into park and started to roll away. As a result, the vehicle rolled over the driver and fractured 22 ribs, the clavicle, and an ankle. Medical attention was required. A police report was filed. The vehicle was not taken to the dealer. The manufacturer was made aware of the failure. The vehicle was…
1 injury
ODI 10850699
Electrical System · Engine · Power Train
Driver proceeded from a from a 4-way stop to the posted speed limit of 55 mph. Shortly after getting up to speed, the vehicle's dashboard illuminated with several warning indicators (service electronic throttle control, service airbag system, low oil pressure, low voltage) and lost all engine power. Vehicle coasted to a stop in a nearby parking lot. Driver was attempted to restart the vehicle several times, but…
ODI 10716856
Electrical System · Electronic Stability Control · Navigational System(Global Positioning System) · Power Train
The navigation system goes blank mid trip screen goes on and off and switches to other media. The transmission clicks from switching from park to drive or reverse. The truck makes a weird vibration noise it sounds coarse and feels weird after 20mph. All these problems have been happening since i took the jeep out the dealership. I always bring it back to the dealer they say they fix it and i always bring it right…
ODI 10714398