2014 Jeep Grand Cherokee Power Train Problems
- 312
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 312 stored complaint records:
- 59 indicate a crash
- 25 indicate injury
- 2 indicate fire
What owners report
- power train · 21 records
- failure mileage · 16 records
- gear shifter · 15 records
- without warning · 13 records
- transfer case · 10 records
- chrysler dodge · 8 records
Mileage in stored records
| Band | Records |
|---|---|
| 1–30k mi | 186 |
| 30–60k mi | 50 |
| 60–100k mi | 39 |
| 100–150k mi | 4 |
| 150–400k mi | 1 |
Complaint records
Owner-submitted complaint content, presented as stored.
Power Train
On approximately 10 occasions in the past 18 months, i have almost left the vehicle after attempting and thinking it was in park. The shift level is incredibly dangerous.
ODI 10824989
Power Train
Parked jeep with engine running - put jeep in park -walked around back of jeep to enter building - gone for 3 minutes. Came out to find jeep had kicked into reverse and ran into a car parked in parking lot. I still believe there is a safety issue. This time no one got injured. Could have been a lot worse. Googled to see if there were any other reports similar to mine. Jeep has a issue - where were a lot of similar…
Crash reported
ODI 10837926
Power Train
Making sure the truck is in park is dififcullt to determine.putting the truck into park or into drive is also difficult. Have had it happen 3 times to me, thought the jeep was in park exited the vechicle and it was still in drive mode and started rolling forward!
ODI 10824782
Power Train
Tl* the contact owns a 2014 jeep grand cherokee. After stopping the vehicle and shifting into the park position, the vehicle went into reverse and dragged the driver while attemtping to exit. During the incident, the driver suffered an injured left shoulder. Medical attention was not required. The vehicle was taken to the dealer, but no information was available. The vin was unknown. The manufacturer was not…
1 injury
ODI 10850950
Power Train
I've had the dealer check the transmission a few times since the purchase 3/2014, mostly due to the transmission giving you a kick in the butt-so to speak, if you have slowed down, but not stopped in traffic, and then start to accelerate to regain some speed. That still occurs on occasion. But the newest issue is that while pulling into my garage to park within the last 2 weeks, i've slowed vehicle to place in…
ODI 10837737
Power Train
When placing the shifter into park from the drive position it will at times hang at either the neutral or reverse setting even though the shift handle was pushed far forward to engage park. Sometimes to separate attempts are needed to cycle the transmission to park. I have experienced times when the vehicle will roll backward slowly while in n or aggressively while in reverse. Extraordinary care must be exercised to…
ODI 10826089
Power Train
Since i purchased my jeep grand cherokee in 2014 i have had problems with my electronic gear shifter. Several times that i have stopped my car and thought i had placed it in park to go out side my vehicle it was not. Several times while exiting the car my leg was dragged bending it backwards that resulted in a bruise. One time i actually had to chase after my car as it lurched forward. This is a very serious issue.…
ODI 10825020
Power Train
Electronic transmission shifter is difficult to use. I have owned this vehicle for 3 weeks and have already unintentionally had my vehicle roll from a stopped position. In an attempt to place the vehicle in "park" from "drive," the vehicle was accidentally shifted into "reverse" due to poor operator friendliness compared to traditional shifters. Shifting the vehicle from "neutral" has also not registered correctly…
ODI 10825209
Power Train
I went to place the gear selector into park but it didn't go in and i didn't realize it wasn't in park. I went to get out to grab something and it rolled backwards into my garage door. It dented the garage door and luckily only did that as damage. I was able to get my foot onto the brake before it went any further.
Crash reported
ODI 10825098
Power Train
Gear shifter does not move fluidly and often it is unclear as to which position the shifter is actually engaged. It has occurred that when i think it is in park, it is actually in neutral. I actually pushed the start/stop engine button thinking the car had shut off when in fact it was in neutral and was still running. Had i not noticed this at the last moment the car could have easily rolled into parking lot…
ODI 10825262
Power Train
Tl* the contact owns a 2014 jeep grand cherokee. The contact stated that while parking the vehicle and shifting to park, the vehicle began to roll away. The vehicle was taken to a dealer where the failure could not be determined. The manufacturer was notified of the failure. The failure mileage was approximately 31,000.
ODI 10850904
Power Train
I drove my car to my neighbor's house, put my jeep in park (while it was running), got out of the vehicle, went to the back passenger door and got my daughter out of the vehicle, we walked in front of the vehicle, i dropped her off at their house and while talking to the neighbors for a couple of minutes, my vehicle engaged by itself and drove into their garage.
Crash reported
ODI 10836633
Power Train
Vehicle spontaneously shifted from park to reverse when operator reached into vehicle to shut off engine. Vehicle was parked on a downward city street slope (facing downhill), and reversed uphill, dragging operator into an intersection.
Crash reported · 2 injuries
ODI 10825289
Power Train
My wife placed the car in park and took her foot off the brake and the vehicle continued forward and hit a pole at about 2-3 miles per hour. The front license plate and plate holder were damaged but more importantly it now makes her afraid to drive the car because this is the 3rd or 4th time this has happened.
Crash reported
ODI 10824968
Power Train
Jeep grand cherokee has rolled while in park. It was parked on a grade each time, but not steep enough for the transmission not to hold. Most recently, it was parked on a slight grade, on ice, with the parking brake on. The vehicle suddenly rolled down the driveway (with the rear wheels parking break engaged but sliding on ice, and the front wheels freely rolled). The vehicle was in park, parking brake engaged, and…
ODI 10819171
Power Train
Tl* the contact owns a 2014 jeep grand cherokee. While placing the gear shift into park, the gear shift became inoperable without warning. The vehicle was taken to a dealer where the cause of the failure was not determined. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 4,000.
ODI 10851095
Power Train
Tl* the contact owns a 2014 jeep grand cherokee. The contact stated that after placing the gear in park and attempting to exit the vehicle with the driver door open, the vehicle rolled away independently. The contact chased after the vehicle and jumped in the driver seat to stop the vehicle. The vehicle was not diagnosed nor repaired. The contact was aware of nhtsa action number: ea16002 (power train). The…
ODI 10825051
Power Train
Tl* the contact owns a 2014 jeep grand cherokee. After parking in the driveway and exiting the vehicle, it rolled in reverse. The driver side door was impacted and pushed towards the driver side fender when the failure occurred. The contact was able to quickly enter the vehicle to place the gear in park and apply the parking brake. The vehicle was not inspected and diagnosed to determine the cause of the failure. A…
Crash reported
ODI 10907622
Power Train
While my cars engine was running and the transmission was in the parked position, i exited my vehicle and i shut my drivers door. I walked 30 ft beyond rear of my car (three other parties following me in their own vehicles). We all had a discussion on exactly where we were going. We were all following each other in our own vehicles parked along same side walk facing the same direction. We had all exited our own…
Crash reported
ODI 10859802
Power Train
Tl* the contact owns a 2014 jeep grand cherokee. While the vehicle was parked on an incline, it rolled down the incline and crashed into a tree. The contact was able to exit the vehicle. The contact sustained major injuries that required medical attention. A police report was not filed. The vehicle was not diagnosed or repaired. The electronic gear selector was is in the process of getting repaired through a local…
Crash reported · 1 injury
ODI 10809691
Power Train
I thought i put my vehicle into park in a parking lot. I left the engine running and exited the vehicle. It drove forward on its own with no one in it and crashed into a ditch.
Crash reported
ODI 10837865
Power Train
Tl* the contact owns a 2014 jeep grand cherokee. After placing the vehicle into the park position and attempting to exit, the vehicle independently rolled back and crashed into a telephone pole. The air bags did not deploy. A police report was not filed and no injuries were sustained. The vehicle was taken to the dealer where it was diagnosed that the transmission shifter mechanism failed. The vehicle was not…
Crash reported
ODI 10871834
Power Train
Tl* the contact owns a 2014 jeep grand cherokee. While the vehicle was parked, it rolled backwards over the contact's right leg. The vehicle then ran over a curb and crashed into a lamp post. The contact sustained leg injuries that required medical attention. The air bags failed to deploy. A police report was not filed. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The…
Crash reported · 1 injury
ODI 10836415
Electrical System · Power Train · Steering
Tl* the contact owns a 2014 jeep grand cherokee. The contact stated that the vehicle began to reverse independently while the engine was on. There was no occupant in the vehicle. The vehicle traveled across the street and crashed into a mailbox, then proceeded to roll up an inclined driveway while still in reverse. The contact attempted to enter the vehicle but the vehicle then moved forward and knocked the contact…
Crash reported · 1 injury
ODI 10810051
Power Train
2014 jeep cherokee. Attorney representing consumer writes in regards to transmission and several other recall notice issues and problems. *smd it was determined, the transmission needed to be replaced. The manufacturer had the dealer installed a transmission that was not made for the vehicle, but was believed that it would work. The repair did not fix the vehicle. *jb
ODI 10806928