2014 Jeep Grand Cherokee Power Train Problems
- 312
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 312 stored complaint records:
- 59 indicate a crash
- 25 indicate injury
- 2 indicate fire
What owners report
- power train · 21 records
- failure mileage · 16 records
- gear shifter · 15 records
- without warning · 13 records
- transfer case · 10 records
- chrysler dodge · 8 records
Mileage in stored records
| Band | Records |
|---|---|
| 1–30k mi | 186 |
| 30–60k mi | 50 |
| 60–100k mi | 39 |
| 100–150k mi | 4 |
| 150–400k mi | 1 |
Complaint records
Owner-submitted complaint content, presented as stored.
Power Train
Tl* the contact owns a 2014 jeep grand cherokee. The contact received notification of nhtsa campaign number: 16v240000 (power train). The contact was unable to determine when the part would become available because the dealer stated that they had no specific time frame that the manufacturer would provide the remedy. The manufacturer was not notified. The contact had not experienced a failure. Parts distribution…
ODI 10875185
Power Train
Tl* the contact owns a 2014 jeep grand cherokee. The contact received notification of nhtsa campaign number: 16v240000 (power train); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that when the gear was placed in the park position, the vehicle accelerated. The approximate failure mileage was…
ODI 10875388
Power Train
Tl* the contact owns a 2014 jeep grand cherokee. The contact received notification of nhtsa campaign number: 16v240000 (power train); however, the part to do the repair was unavailable. The contact stated that the manufacture exceeded a reasonable amount of time for the recall repair. While the vehicle was placed in park with the emergency brake applied, it began to roll in reverse without warning. In order to stop…
ODI 10887649
Power Train
Tl* the contact owns a 2014 jeep grand cherokee. After the gear shifter was placed into the park position with the emergency brake engaged, the vehicle independently rolled back without warning. As a result, the vehicle struck a bystander. The bystander sustained arm injuries that required medical attention. A police report was not filed. The vehicle was not diagnosed or repaired. The contact received a recall…
Crash reported · 1 injury
ODI 10876367
Electrical System · Power Train
Tl* the contact owns a 2014 jeep grand cherokee. While driving 65 mph, "do not drive in park" was illuminated on the instrument panel. The contact pulled the vehicle over to the shoulder and exited the vehicle. The vehicle was towed to a dealer where the failure could not be determined. The vehicle was not repaired. The contact received notification of nhtsa campaign number: 16v240000 (power train). The part to do…
ODI 10874788
Power Train
Recall s27/nhtsa 16v-240 our jeep grand cherokee was damaged in a rollaway accident on may 20, 2016 for the specific issue related to this recall. My wife thought the car was in park and got out of the vehicle. The vehicle then proceeded to roll down the street and into the woods. The insurance estimate for damage was $7,000. Lucky no one was injured or killed. I contacted fca and they sent out a special…
Crash reported
ODI 10876343
Power Train
My wife pulled the car into a community park and put the jeep in park and opened the door to grab her sons lost dog. Next thing she knows the jeep is rolling, and proceeds to run her over and continues down a small hill into some trees. She was taken to the hospital via a 911 call and we are now waiting for results from an mri. This problem could have killed her if she didn't get her head out of the way.
1 injury
ODI 10871557
Electronic Stability Control · Engine · Power Train
The acceleration sometimes doesn't slow down even when you brake. I almost crashed onto another car
ODI 10883193
Power Train
Tl* the contact owns a 2014 jeep grand cherokee. The contact received notification of nhtsa campaign number: 16v240000 (power train) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The contact was unable to determine when the vehicle would be repaired. The manufacturer could not…
ODI 10875936
Power Train
My initial complaint was the vehicle not shifting into park correctly which i now see fiat chrysler is prepared to issue a recall. However, the solution offered is in my opinion insufficient. Warnings as opposed to a real fix is totally unacceptable and i believe nhtsa must demand a replacement of the entire shift module.
ODI 10863456
Power Train
Tl* the contact owns a 2014 jeep grand cherokee. The contact stated that the recall repair failed to provide a permanent solution for nhtsa campaign number: 16v240000 (power train). Months after the repair, the gear continued to shift out of gear intermittently. South county chrysler dodge jeep ram ([redacted], gilroy, ca 95020, [redacted]) serviced the recall campaign and did not provide further assistance. The…
ODI 11217519
Power Train
Tl* the contact owns a 2014 jeep grand cherokee. The contact stated that while reversing from a parking space and then placing the gear shifter into the drive position, the gear shifter moved to the park position independently. The failure occurred multiple times. The contact stated that the vin was included in nhtsa campaign number: 16v240000 (power train) and was repaired however, the failure recurred. The…
ODI 10917281
Power Train · Software
Tl* the contact owns a 2014 jeep grand cherokee. While parked, the vehicle began to reverse while the gear shift was in park. The contact stated that the vehicle sustained a few dents due to the failure. The vehicle was taken to a dealer where it was diagnosed that the system required an update. The vehicle was repaired per nhtsa campaign number: 16v240000 (power train). The manufacturer was notified of the failure.…
ODI 10893156
Power Train
Tl* the contact owns a 2014 jeep grand cherokee. While attempting to shift into park, the vehicle would not engage and scratched the front driver side of the vehicle. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 29,000.
ODI 10881426
Power Train
Tl* the contact owns a 2014 jeep grand cherokee. The contact stated that while the driver was reversing from the driveway, her dogs were behind the vehicle as a result she shifted into part and exited the vehicle. The vehicle then rolled away and crashed into a fence. A police report was not filed and there were no injuries sustained. The vehicle was taken to an independent mechanic but the vehicle was not repaired.…
Crash reported
ODI 10873439
Power Train
Tl* the contact owns a 2014 jeep grand cherokee. While the gear shifter was shifted into the park position, the vehicle rolled away in reverse. As a result, the contact crashed into the front of another vehicle. The air bags failed to deploy. There were no injuries. A police report was not filed. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was…
Crash reported
ODI 10852774
Power Train
Tl* the contact owns a 2014 jeep grand cherokee. While driving approximately 10 mph, the vehicle shifted out of gear without warning. The vehicle was unable to switch gears. The vehicle was driven to the dealer and they were not able to duplicate the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure recurred at least four times. The vehicle was repaired under warranty…
ODI 10851435
Power Train
On 3/22/16 i went to a tennis tournament with 2 friends. I drove our jeep grand cherokee. Once i parked in the flat/surface lot i exited the car to walk to the rear of the car to enter the trunk and realized the car was still i gear. This same situation has happened a number of times, often when we are in the process of accessing the rear doors or the trunk. This is our family vehicle and when we are with the kids…
ODI 10875490
Power Train
Tl* the contact owns a 2014 jeep grand cherokee. After shifting the vehicle in park and exiting, the vehicle rolled down the driveway on its own and struck another vehicle. The failure occurred without warning. The vehicle was taken to the dealer where it was diagnosed, but the failure could not be replicated. The manufacturer was made aware of the issue. A police report was not filed. There were no injuries. The…
Crash reported
ODI 10854989
Power Train
On february 25th, i shifted my car into park and was getting out to look at back wiper which seemed to be stuck. I had left the car running. The car took off in gear and caused me to fall and break my ankle in an open compound fracture that required hospitalization and surgery. My jeep ended up hitting a parked garbage truck and sustained about $5000 damage. Who knows what my medical bills will end up being. Plus my…
Crash reported · 1 injury
ODI 10850771
Power Train
I parked my vehicle in my driveway and exited the vehicle to enter my home. I was in the house for 5 minutes and heard a loud crash, upon looking out the window my vehicle had come out of gear and drove itself through my garage door damaging the door, the front end of my jeep and my harley inside the garage.
Crash reported
ODI 10861490
Power Train
Tl* the contact owns a 2014 jeep grand cherokee. The contact stated that after shifting the vehicle into the park position and exiting, the vehicle independently shifted into the drive position. As a result, the vehicle rolled forward and crashed into the contacts garage. A police report was not filed and no injuries were reported. The vehicle was inspected by the manufacturers engineer but the failure was…
Crash reported
ODI 10870677
Power Train
I had cranked my jeep and not shifted into gear so it was in park. It was stationary when i jumped out to grab something from just inside and heard a weird noise. I ran back into my garage to see my car rolling down and across my front yard. I thought someone was trying to steal it so ran up along side the passenger side and that is when i saw no one was in it. I ran around to the driver side and try to get into to…
Crash reported · 1 injury
ODI 10837388
Power Train · Unknown Or Other
On multiple occasions the vehicle has been placed in park and has started rolling in both reverse & forward motions after the my wife or i have stepped out of the vehicle. This has happened both with the engine running and when it was turned off.
ODI 10825930
Power Train
Tl* the contact owns a 2014 jeep grand cherokee. The contact stated that while driving at 60 mph, the transmission failed causing the loss of power steering and the inability to accelerate. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 37,000.
ODI 10825094