2014 Jeep Grand Cherokee Power Train Problems
- 312
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 312 stored complaint records:
- 59 indicate a crash
- 25 indicate injury
- 2 indicate fire
What owners report
- power train · 21 records
- failure mileage · 16 records
- gear shifter · 15 records
- without warning · 13 records
- transfer case · 10 records
- chrysler dodge · 8 records
Mileage in stored records
| Band | Records |
|---|---|
| 1–30k mi | 186 |
| 30–60k mi | 50 |
| 60–100k mi | 39 |
| 100–150k mi | 4 |
| 150–400k mi | 1 |
Complaint records
Owner-submitted complaint content, presented as stored.
Power Train
Tl* the contact owns a 2014 jeep grand cherokee. The contact received notification of nhtsa campaign number: 16v240000 (power train) and was unable to determine when the vehicle would be repaired for months. The dealer and the manufacturer did not disclose when the parts and remedy would become available for the recall repair. In addition, the gear shifted into park while the vehicle was in motion, and the…
ODI 10920602
Power Train
Tl* the contact owns a 2014 jeep grand cherokee. While pulling into a parking spot and shifting the gear into reverse, the gear shifter failed. The vehicle was included in nhtsa campaign number: 16v24000 (power train). The manufacturer was not aware of the failure. The approximate failure mileage was 62,350.
ODI 10917946
Power Train
Tl* the contact owns a 2014 jeep grand cherokee. When the vehicle was placed in reverse or drive, it would automatically shift into park. The issue was discovered after taking the vehicle to a local dealer for an electronic shift recall repair. The failure mileage was 28,000.
ODI 10915693
Power Train
Shifting problems mainly on freeway travel and in hilly situations, will very hard downshift when slowing to a stop. Will downshift to lower gear without warning and will not shift up when you try accelerate to get back into traffic, stays in a lower gear much to long then finally will up shift, sometimes i have pull off road. This is a very dangerous problem.
ODI 10910730
Electrical System · Power Train
Tl* the contact leased a 2014 jeep grand cherokee. The vehicle hesitated when making a complete stop and when accelerating. In addition, while driving highway speeds, there was a sudden loss of power and the contact had to coast the vehicle over to the side of the road. The vehicle was parked at the contact's residence and was unsafe to drive. The contact notified two dealers and they were unable to supply the…
ODI 10908114
Power Train
Tl* the contact owns a 2014 jeep grand cherokee. Upon placing the vehicle in park, the display panel showed the gear in park when the contact exited the vehicle. The vehicle independently surged forward into drive and crashed into the contact's garage door. The contact heard an abnormal noise and entered the vehicle to ensure that the gear was placed in park. The vin was included in nhtsa campaign number: 16v240000…
Crash reported
ODI 10898196
Power Train
I drive the 2014 gr cherokee with the electronic gear shifter that has been recalled for the shifter not engaging all of the way into park. I had the recall 'fix' done a couple of months ago, but then found out from the dealer that the emergency brake only engages if you attempt to open one of the doors. About a week ago, after parallel parking on a busy city street, i put the car in park and remained in the car for…
Crash reported
ODI 10898220
Power Train · Unknown Or Other
My jeep was serviced twice for the recent shifter problem that chrysler identifies as driver inattention or confusion. The software patch that is intended to "auto park" the vehicle, has failed on two occasions. The engine is started, i apply the brake and place the shifter into reverse or a forward gear. I the desired gear is illuminated and i ease of the brake, however, when apply gas the engine simply races as if…
ODI 10895811
Power Train
Tl* the contact owns a 2014 jeep grand cherokee. While the vehicle was in neutral at a car wash, the contact released the brake pedal and opened the door. Independently, the gear shifter shifted from neutral to park. The vehicle was previously repaired per nhtsa campaign number: 16v240000 (power train). The manufacturer was made aware of the failure. The approximate failure mileage was 29,000.
ODI 10895432
Power Train
My vehicle was recalled for code s27 (gear shifter failing to lock into park) and my dealer can not get me in for over 3 weeks because they said they have to stagger the appointments. This is unacceptable as this is a real safety concern.
ODI 10893252
Power Train
Tl* the contact owns a 2014 jeep grand cherokee. The contact stated that the gear shifter failed to go into park. The failure recurred numerous times. The vehicle was taken to the dealer where a software update of the gear shifter was performed. The contact received notification of nhtsa campaign number: 16v240000 (power train). The vehicle was not repaired. The manufacturer was made aware of the failure. The…
ODI 10887547
Body · Exterior Lighting · Power Train
Wife parking on 1st floor of parking structure in downtown green bay, wi july 13th 2016. She shifted to reverse to adjust the vehicle so as to enter the parking space correctly. The vehicle started to move back while she looked over her shoulder to see what was behind her. All of a sudden the truck stopped going back & violently jerked forward. The truck started moving rapidly forward even though it had not been…
Crash reported · 1 injury
ODI 10908160
Power Train
Tl* the contact owns a 2014 jeep grand cherokee. The contact stated that the vehicle independently rolled down a hill. The vehicle did not crash, but stalled once it was on a flat surface. The vehicle was previously serviced per nhtsa campaign number: 16v240000 (power train). The vehicle was taken back to the dealer, but was not diagnosed or repaired. The failure mileage was unavailable. ...updated 09/14/16 *bf…
ODI 10885878
Power Train
Tl* the contact owns a 2014 jeep grand cherokee. The contact stated that while parked, the vehicle jerked forward independently. As a result, the vehicle crashed into an embankment. The vehicle was towed to an impound lot. A police report was filed. No injuries where sustained. The vehicle was not diagnosed or repaired. The contact received notification of nhtsa campaign number: 16v240000 (power train). The…
Crash reported
ODI 10883931
Power Train
Tl* the contact owns a 2014 jeep grand cherokee. While stationary, the vehicle reversed on its own and struck another vehicle across the street. The air bags did not deploy. A police report was filed. There were no injuries sustained. The manufacturer was made aware of the issue. The failure mileage was 36,697.
Crash reported
ODI 10884053
Power Train
Tl* the contact owns a 2014 jeep grand cherokee. The dealer stated that the recall repair for nhtsa campaign number: 16v240000 (power train) would only be a temporary remedy. The contact would still need to start the vehicle differently than before the computer was altered. The dealer stated that they would notify the contact when a permanent remedy was available. The contact stated that she did not want a temporary…
ODI 10884035
Power Train
Tl* the contact owns a 2014 jeep grand cherokee. After the vehicle was being repaired per nhtsa campaign number: 16v240000 (power train), the gear shifter failed to shift from the park position when attempting to reverse. The failure recurred numerous times and in various positions. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 28,000.
ODI 10882724
Power Train
Tl* the contact owns a 2014 jeep grand cherokee. The contact had not experienced a failure prior to being repaired per nhtsa campaign number: 16v240000 (power train). The contact indicated that the remedy did not provide a repair solution. The gear selector randomly changed gears more than once without warning. The first time the failure occurred while reversing the vehicle and the gear randomly shifted into park…
ODI 10888330
Power Train
Tl* the contact owns a 2014 jeep grand cherokee. The contact received notification of nhtsa campaign number: 16v240000 (power train) and stated that the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
ODI 10882135
Power Train
No contact from dealer to repair defect from s27 recall.
ODI 10924277
Power Train
Everyone is complaining the shifters are defective. They are not, the computer has the ultimate control of the dodge jeep and chrysler shifters be it a knob or a one in the jeep. If the car is rolling in anyway the computer will not put the car in park. The driver can make the proper motion but the computer will decide to put the car in neutral because of the movement. There is minimal indication of the computer…
ODI 11014983
Power Train
Was reversing with my small boat attached at the lake prior to launching. Put jeep in park to step out and check how much room i had. Vehicle continued to reverse, knocking me underneath the open drivers door. Stopped when it hit a tree about 10 feet away. I had front tire mark on my back, pretty scratched up and bruised, pulled muscles etc. Visited the doctor for a check-up.
Crash reported · 1 injury
ODI 10876134
Electrical System · Power Train
The shifter problems have been well documented but i read about the proposed solution and from my experience that will only fix part of the problem. Unless the driver is paying close attention the vehicle may not be in park. But it is also very easy to shift from park to neutral. The near miss i had was leaving a parking lot that had an incline to a very bust street. I thought i was idling to the ease of the street…
ODI 10895096
Electrical System · Power Train
This has to do with the electronic shifter that has been in the news lately. I have read that, finally, chrysler is addressing this problem. The solution they have come up with, to put the car in park if the driver's door is opened, does not suffice to fix this issue. Here is why: i have had the situation, where i pull my car into my garage which is on a slight incline. My kids jump out of the car, and walk around…
ODI 10876638
Power Train
Tl* the contact owns a 2014 jeep grand cherokee. The contact received notification of nhtsa campaign numbers: 16v240000 (power train), 15v461000 (equipment), and 14v636000 (electronic stability control). The dealer indicated that the parts were not available and may not become available until the 4th quarter of 2016. The contact also experienced a failure in which the gear selector was placed in park and the vehicle…
ODI 10884123