2014 Jeep Grand Cherokee Body Problems
- 42
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 42 stored complaint records:
- 18 indicate a crash
- 9 indicate injury
- 1 indicate fire
What owners report
- part recall · 4 records
- recall issue · 4 records
- issue failure · 4 records
Mileage in stored records
| Band | Records |
|---|---|
| 1–30k mi | 21 |
| 30–60k mi | 9 |
| 60–100k mi | 3 |
Complaint records
Owner-submitted complaint content, presented as stored.
Body · Engine · Wheels
My vehicle caught fire after sitting for 2.5 hours and was completely damaged. The front end was completely damaged as the pictures will show. Interior was damaged
Fire reported
ODI 11256518
Body
Bubbling of paint in multiple locations on the front rim of hood. Jeep will not cover since just out of 5 year warranty, however it is a known issue. *dt *tr
ODI 11254499
Body
Hi, the leather on the dashboard is extremely crinkled from natural exposure to sunlight. Reading in forums, it seems this is a massive issue and no recall to fix the lining has been implemented.
ODI 11162836
Body
Tl* the contact owns a 2014 jeep grand cherokee. The contact stated that the leather on the dashboard was starting to bubble. The adhesive was not holding the material properly. There were no cracks in the dashboard and there were no air bag indicators illuminated. The separation of the leather on the dashboard created a glare on the windshield, which obstructed the contact's vision while driving. The vehicle was…
ODI 11131483
Body
The chrome trim around the cup holder on the center console is de-laminating from the plastic and has created a sharp as a razor edge on the cup holder when you must insert your fingers and or had to grab your beverage while driving. The cut that i got was quite painful, and if traffic was worse i could have been distracted enough by the pain to get into an accident. I called jeep customer care and they did not…
1 injury
ODI 11118379
Body · Electrical System · Unknown Or Other
I have owned 5 jeep cherokees and this has to be a lemon.i purchases it new. I have had many many recalls, most major. Recently i heard water splashing under the passenger seat, which resulted in water coming into the passenger side flooding the carpet. I was told that the box holding the battery was where the water was located. They have been working on it for two days and can not find where the water is entering.…
ODI 11172238
Body
Tl* the contact owns a 2014 jeep grand cherokee. The contact stated that the front dashboard had abnormal bubbles. The vehicle was taken to mitchell chrysler dodge jeep ram located at [redacted], enterprise, al where it was diagnosed that the model used a defective adhesive. The manufacturer was notified of the failure. The failure mileage was approximately 52,000.
ODI 11063574
Body · Exterior Lighting
I put the car into park, and as i was exiting the car, at a dead end road in my neighborhood, i realized that the car was going in reverse, as i was half in and half out of the car. The door knocked me to the ground, and the car almost ran over my foot. I got abrasions on several areas of my body, sprained my knee, elbow and my hand. My glasses also got ran over and were destroyed. The car kept going in reverse, and…
Crash reported · 1 injury
ODI 10905655
Body · Exterior Lighting · Power Train
Wife parking on 1st floor of parking structure in downtown green bay, wi july 13th 2016. She shifted to reverse to adjust the vehicle so as to enter the parking space correctly. The vehicle started to move back while she looked over her shoulder to see what was behind her. All of a sudden the truck stopped going back & violently jerked forward. The truck started moving rapidly forward even though it had not been…
Crash reported · 1 injury
ODI 10908160
Body
This morning, while traveling south bound on us 931 in kokomo, in my sunroof in my 2014 jeep grand cherokee exploded. The glass shattered after making what sounded like a hand gun going off next to me. During my drive, all windows were up and the ac was on. There were no cracks in the glass before the "explosion."
ODI 10875086
Body
Pulled the vehicle into personal garage to change oil. Placed vehicle in park and exited the vehicle. The vehicle was not in park (electronic shifter) and the door hit the driver and then caught the cement wall of the garage causing the vehicle to stop. Caused $1200 worth of body damage to lower driver side door.
ODI 10883748
Body
I thought i put the car into park but when i stepped out the car rolled away and hit a palm tree. This caused body damage to my passenger fender and bumper. Also paint damage to most of the passenger side of the vehicle.
Crash reported
ODI 10876319
Air Bags · Body
Takata, on april 15, 2016 i had a head on collision with a 2004 ford pick up truck on state highway 28 in seneca sc the jeep was totally destroyed and i suffered multiple serious bodily injuries. The airbags did not deploy. If the airbags had deployed it would not have concluded in broken ribs, broken hand, multiple cuts and bruises and the loss of 90 % of my site. Even the state trooper said he had never witnessed…
Crash reported · 2 injuries
ODI 10865804
Body · Engine · Steering
Vehicle recently purchased as certified pre-owned, bumper to bumper warranty, 28k miles: after driving vehicle less than 100 miles discovered the following defects: radiator leaks power steering rack leaks loose object rolling back in forth inside driver's door panel vehicle being serviced by dealer under warranty, however i needed to pay for a rental for 1 week.
ODI 10820756
Body
Tl* the contact owns a 2014 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v393000 (structure) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
ODI 10808046
Body
Tl* the contact owns a 2014 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v393000 (structure) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
ODI 10787026
Body
The front driver's side window has two stress cracks that just appeared. There is not a impact marks or anything which would cause the glass to crack. They are two stress cracks due to cheap glass or design problems. Located many others online which have the same issue and jeep will not warranty it.
ODI 10785227
Body
Tl* the contact owns a 2014 jeep cherokee. The contact received notification of nhtsa campaign number: 15v393000 (structure) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
ODI 10782190
Body · Service Brakes · Unknown Or Other
The collision avoidance system activates and slams on the brakes without cause while traveling forward which is startling and dangerous because i have been nearly rear ended by another driver for braking without cause. When parking the gear selector feels like it is in park it is actually in reverse or neutral. Brakes squeak and were wearing groves into rotors when vehicle was brand new. Also the front bumper has…
ODI 10785790
Body · Power Train
I would like to report 2 incidents where my 2014 jeep grand cherokee has rolled after it was \put into park and the engine was turned off. The 1st time happened on 9/4/15 after parking my jeep and exiting the vehicle it rolled backwards approximately 1' into the car behind me. No damage to the other vehicle and only small scratches on my rear bumper. The 2nd time was 9/5/15, after parking the vehicle on a small…
Crash reported
ODI 10775391
Body · Engine · Unknown Or Other
While driving at 80 mph, a very large buck ran in front of the car on the interstate. After driving back by to see the deer the next day it was probably around 300 lbs. The entire front portion of my vehicle was caved in. No airbags deployed whatsoever. Hitting something so massive at such a high rate of speed should have deployed some sort of safety mechanism i.e (airbags!!!!!)
Crash reported
ODI 10759459
Body · Visibility/Wiper
Tl* the contact owns a 2014 jeep grand cherokee. The contact received notification of nhtsa campaign numbers: 15v393000 (structure) and 15v509000 (visibility); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
ODI 10811683
Body · Electronic Stability Control
Tl* the contact owns a 2014 jeep grand cherokee. The contact received notification of nhtsa campaign numbers: 14v636000 (electronic stability control) and 15v461000 (equipment); however, the part was not available within a reasonable timeframe to schedule the recall repair. The dealer did not give a specific date for when the part would become available and indicated that it may take longer than six weeks. The…
ODI 10760638
Body
I had a roll away incident back around july 25th 2015 after placing my truck (2014 jeep grand cherokee limited) in park in front of a gas station located on rt 23 south in riverdale nj with my child in the car. I had just bought gas and realized i needed to get something inside their store so after the pump finished i pulled up in front of conv. Store, placed it in park and ran in for not even a minute, come back…
Crash reported
ODI 10759287
Air Bags · Body
A teen driver pulled out in front of my wife and she hit her going around 20-25 mph. The whole front of the jeep needed to be repaired to the tune of almost $6,000.00. However, the airbags never deployed. My wife did go to the hospital complaining of lower back pain and a few days later had a sore neck as well. I realize it was a high speed impact, but the with that much damage it seems like the air bags should have…
Crash reported · 1 injury
ODI 10722191