Jeep Grand Cherokee Structure Problems
- 120
- Owner complaint records in our dataset
- 16
- Years with records
- 1999–2015
- Stored years
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 120 stored complaint records:
- 4 indicate a crash
- 6 indicate injury
- 1 indicate fire
Complaints by year
What appears in the records
- door handle · 28 records
- door handles · 23 records
- door panels · 16 records
- interior door · 16 records
- failure mileage · 9 records
- back seat · 7 records
Mileage in stored records
| Band | Records |
|---|---|
| 30–60k mi | 24 |
| 60–100k mi | 23 |
| 1–30k mi | 22 |
| 100–150k mi | 8 |
| 150–400k mi | 1 |
Complaint evidence
Latest stored owner-submitted records. Open a year for the full list.
Structure
Tl* the contact owns a 2012 jeep grand cherokee. The contact stated that the entire dashboard was peeling, bubbling, and coming apart. The vehicle was taken to dishman dodge ram chrysler jeep (7700 e sprague ave, spokane valley, wa 99212, [redacted]). The dealer stated that the failure was not covered under warranty because the mileage exceeded 75,000. The vehicle was not diagnosed or repaired. The manufacturer was…
ODI 11220024
Structure
Tl* the contact owns a 2012 jeep grand cherokee. The contact noticed that the dashboard and door panels were cracking. The vehicle was taken to the dealer (tate chrysler jeep dodge frederick, 5629 buckeystown pike, frederick, md 21704, [redacted]) where it was diagnosed that the carbon fiber panels and door applique panels were cracked. The manufacturer was made aware of the failures. The vehicle was not repaired.…
ODI 11110178
Electrical System · Structure
Tl* the contact owns a 2015 jeep grand cherokee. After pressing the push button to depower the vehicle, the button became detached from the dashboard. Due to the failure, the vehicle could not be turned off. The failure occurred without warning. The vehicle was taken to the dealer for diagnostic testing, but the results were not disclosed. The vehicle was repaired. The manufacturer was not notified. The failure…
ODI 10908874
Power Train · Structure
Tl* the contact owns a 2015 jeep grand cherokee. The contact stated that due to poor design of the vehicle, the shifter would easily shift into reverse instead of park. The vehicle was not taken to the dealer. The contact, who was a mechanic, stated that the design presented a safety issue but the vehicle was working up to specifications. The manufacturer was not made aware of the failure. The vehicle was not…
ODI 10836722
Structure
Tl* the contact owns a 2005 jeep grand cherokee. The contact stated that the vehicle experienced stalling and the traction control warning indicator illuminated. The technician diagnosed that water leaked into the transmission; however, a diagnosis could not be determined. The manufacturer was not notified of the failure. The failure mileage was approximately 160,000.
ODI 10865211
Structure
2007 jeep grand cherokee. Consumer writes in regards to vehicle frame rusts and several repair issues. *smd the consumer learned the vehicle was in a collision, before he purchased it. The vehicle was repaired using non-treated panels. So eventually, the vehicle was going to rust. *jb
ODI 10806925
Structure
I just got a copy of the n47 rear structural reinforcement recall. You people have got to be kidding me. Who took the payoff on this one? There is absolutely no difference between the 1998 jeep grand cherokee and the 2004 jeep grand cherokee when these vehicles get hit from behind when the gas tank explodes. The 1999-2004 need to be included under the n45 recall same as the 1998 and earlier models. As we all know…
ODI 10759315
Electrical System · Structure · Visibility
Tl* the contact owns a 2011 jeep grand cherokee. While driving at approximately 70 mph, the driver side sun visor and headliner caught fire. The contact extinguished the fire. The contact sustained serious burns to his left hand that required medical attention. A police report was not filed. The vehicle was serviced under nhtsa campaign number: 14v391000 (electrical system) but the remedy failed to repair the…
Fire reported · 1 injury
ODI 10778519