2002 Jeep Grand Cherokee Air Bags Problems
- 459
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 459 stored complaint records:
- 24 indicate a crash
- 24 indicate injury
- 0 indicate fire
- 2 indicate a death
What owners report
- part recall · 40 records
- issue failure · 36 records
- failure parts · 36 records
- recall issue · 28 records
- parts distribution · 28 records
- distribution disconnect · 28 records
Mileage in stored records
| Band | Records |
|---|---|
| 100–150k mi | 71 |
| 150–400k mi | 46 |
| 60–100k mi | 38 |
| 30–60k mi | 9 |
| 1–30k mi | 1 |
Complaint records
Owner-submitted complaint content, presented as stored.
Air Bags
Tl* the contact owns a 2002 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v046000 (air bags). The part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
ODI 10892406
Air Bags · Seat Belts
At every stop there is a noise in the air bag compartmen
ODI 10916799
Air Bags
Tl* the contact owns a 2002 jeep grand cherokee. While driving 40 mph, the air bag warning light illuminated. The contact received notification of nhtsa campaign number: 15v046000 (air bags); however, the parts for the recall repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The failure…
ODI 10884664
Air Bags
Tl* the contact owns a 2002 jeep grand cherokee. While the vehicle was stationary, the air bag light remained illuminated. The vehicle was previously repaired per nhtsa campaign number: 15v046000 (air bags). The manufacturer was not made aware of the issue. The failure mileage was 174,059. Updated 09/23/16*lj the consumer stated the airbag went out after contacting the manufacturer. The appointment was canceled.…
ODI 10877079
Air Bags
Gresham, or dodge, jeep and ram dealer quoted 3 weeks for an appointment on a voluntary safety recall notice (r06 / nhtsa 15v-046) for my vehicle. If my airbag could deploy inadvertently you'd think they'd want to bring it in right away but, guess not. I guess the company would like more lawsuits because i'm assuming everyone else is having this issue in my area. Hopefully they pull their heads out their asses and…
ODI 10876117
Air Bags
Tl* the contact owns a 2002 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v046000 (air bags); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
ODI 10875608
Air Bags
AIR BAG LIGHTS DOES NOT GO OFF.
ODI 10876780
Air Bags
Tl* the contact owns a 2002 jeep grand cherokee. The contact stated that the steering wheel and front passenger side air bags abruptly deployed while driving 65 mph. The vehicle was towed to the local dealer for further inspection. The vehicle was not repaired. The contact was not injured. The manufacturer was notified. The vehicle was not repaired. Prior to the failure, the contact received notification of nhtsa…
ODI 10885018
Air Bags
Tl* the contact owns a 2002 jeep grand cherokee. While driving approximately 40 mph, the contact crashed into the preceding vehicle. The air bags did not deploy. The vehicle received damage to the front end. A police report was not filed. The contact received injuries to the face, but did not receive medical attention. The vehicle was not diagnosed nor repaired. The vehicle was included in nhtsa campaign number:…
Crash reported · 1 injury
ODI 10897239
Air Bags
I was sitting at a red light and upon the light turning green i turned to the right and was about to merge into the left lane when both airbags exploded for no reason. No one was in the passenger seat at the time of the incident nor was there any other cars close by that i could have hit. The bag burst with such force that i saw stars for a second. Damage left me with a bruised cheek, cut arm and bruised hand along…
ODI 10871245
Air Bags
Tl* the contact owns a 2002 jeep grand cherokee. While the vehicle was idling at a red light with the brake pedal depressed, the passenger side air bag deployed and then immediately the driver side air bag deployed. The failure occurred without warning or impact. A police report was not filed and there were no injuries. The contact drove the vehicle home and called the insurance company. The manufacturer was not…
ODI 10863037
Air Bags
Tl* the contact owned a 2002 jeep grand cherokee. The contact's vehicle was struck on the passenger side by another vehicle. The air bags did not deploy. A police report was filed. There were four minor injuries that required medical attention. The vehicle was destroyed and towed to a junk yard. The vehicle was included in nhtsa campaign number: 15v046000 (air bags), which could have caused the air bags not to…
Crash reported · 4 injuries
ODI 10935501
Air Bags
Tl* the contact owns a 2002 jeep grand cherokee. While the vehicle was parked, the driver and passenger side air bags inadvertently deployed without warning or impact. The contact stated that the dashboard and windshield were fractured. The vehicle was not diagnosed nor repaired. The vehicle was included in nhtsa campaign number: 15v046000 (air bags). The manufacturer was not notified of the failure. The approximate…
ODI 10852946
Air Bags
Tl* takata recall. The contact owns a 2002 jeep grand cherokee. While attempting to accelerate from a stop, a large truck crashed into the front passenger side of the contact's vehicle at a high rate of speed. None of the air bags deployed. A police report was filed. The contact's head struck the steering wheel and the chest plate was impacted due to the force of the crash and no air bag deployment. The front…
Crash reported · 5 injuries
ODI 10873660
Air Bags
2002 jeep grand cherokee. Consumer writes in regards to replacement parts not available to repair air bag recall notice. *smd the consumer stated a few months ago, the air bag light illuminated, then a warning tone sounded every 5 to 010 minutes. *jb
ODI 10852626
Air Bags
I have received several safety recall notices (r06 / nhtsa 15v-046) for this vehicle. I have called my jeep dealership (garlitch north vernon, in) service department several times since feb. 15, 2016 to get the needed repair. They never call back to schedule an appointment or explain what the problem is. This has been going on for over 10 months, not a reasonable time to make a safety recall repair. Can someone…
ODI 10936230
Air Bags
I have been waiting for this recall part r06 forever. I can not pass the ri state inspection with out it. Now i have to pray i make it to work without getting pulled over. This is not consumers problem so why am i paying the price.
ODI 10837793
Air Bags
Tl* the contact owns a 2002 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v046000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
ODI 10910034
Air Bags
Tl* the contact owns a 2002 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v046000 (air bags) however, the part to do the repair was unavailable. The manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Part distribution disconnect.
ODI 10916857
Air Bags
Tl* the contact owned a 2002 jeep grand cherokee. While driving 30 mph, the front passenger and driver side air bags deployed simultaneously. After the air bags deployed, the visibility was obscured and caused the contact to crash. The contact's neck and back were injured and required medical attention. The driver of the other vehicle sustained an inquiry to the jaw and back that required medical attention. The…
Crash reported · 1 injury
ODI 10916731
Air Bags
Tl* takata recall. The contact owns a 2002 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v046000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
ODI 10825693
Air Bags
Tl* the contact owns a 2002 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v046000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced any failures. The manufacturer was not made aware of the issue. Vin tool confirms parts not available.
ODI 10821988
Air Bags · Seat Belts
Occupant restraint control recall - i just had this part replaced at a jeep dealership. When i turned my vehicle on, i noticed that both the airbag and seatbelt lights are still on. I immediately went back into the dealership and spoke with the service employee and they stated that they were only authorized to replace the module and refused to tell me whether the problem was resolved or if my airbags are properly…
ODI 10819134
Air Bags
Hello, i investigate into a traffic accident in france involving a jeep grand cherokee year 2002. The reason of the crash is unknown. The car crossed the road without any reason and crashed into a wall (the driver died in the crash). I was informed that this vehicle could be affected by inadvertent airbag deployment . I would like to know if it's possible to know the reason of orc degradation that you describe in…
Crash reported · 1 death
ODI 10926869
Air Bags
Tl* the contact owns a 2002 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v046000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The vin was not available. Parts…
ODI 10923788