1. Jeep Grand Cherokee
  2. Problems
  3. 2002
  4. Air Bags

2002 Jeep Grand Cherokee Air Bags Problems

459
Owner complaint records in our dataset

Records are owner complaints, not a measured failure rate.

Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.

Among these 459 stored complaint records:

  • 24 indicate a crash
  • 24 indicate injury
  • 0 indicate fire
  • 2 indicate a death

What owners report

  • part recall · 40 records
  • issue failure · 36 records
  • failure parts · 36 records
  • recall issue · 28 records
  • parts distribution · 28 records
  • distribution disconnect · 28 records

Mileage in stored records

BandRecords
100–150k mi71
150–400k mi46
60–100k mi38
30–60k mi9
1–30k mi1

Complaint records

Owner-submitted complaint content, presented as stored.

  • December 16, 2015

    Air Bags

    Tl* the contact owns a 2002 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v046000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was not made aware of the issue. Vin tool confirms parts unavailable.…

    ODI 10810730

  • November 25, 2015

    Air Bags

    Tl* the contact owns a 2002 jeep grand cherokee. The contact received a notification of nhtsa campaign number: 15v046000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.

    ODI 10806684

  • November 24, 2015

    Air Bags

    Tl* the contact owns a 2002 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v046000 (air bags) however the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The contact stated that the air bag warning light illuminated. The vehicle was taken to…

    ODI 10806595

  • November 20, 2015

    Air Bags

    Tl* the contact owns a 2002 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v046000 (air bags); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not…

    ODI 10795004

  • November 17, 2015

    Air Bags

    Tl* the contact owns a 2002 jeep grand cherokee. While driving at 40 mph, the air bag inadvertently deployed without warning. The contact sustained bruises on her hands, but no medical attention was required. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.

    1 injury

    ODI 10794378

  • November 16, 2015

    Air Bags

    Tl* the contact owns a 2002 jeep grand cherokee. The contact received a recall notification for nhtsa campaign number: 15v046000 (air bags) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

    ODI 10897567

  • November 16, 2015 · 142,000 miles

    Air Bags

    Tl* the contact owns a 2002 jeep grand cherokee. The contact stated that the air bag warning light constantly illuminated. The vehicle was taken to a dealer where it was diagnosed that the air bag control module had failed and needed to be replaced. The vehicle was not repaired. The contact received notification of nhtsa campaign number: 15v046000 (air bags). However, the part to do the recall repair was…

    ODI 10810768

  • October 26, 2015

    Air Bags

    Tl* the contact owns a 2002 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v046000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.

    ODI 10794351

  • October 21, 2015

    Air Bags

    My car is subject to chrysler recall r06, (nhtsa recall 15v-046), issued jan 27 2015 because the airbags could inadvertently deploy while driving. However it's now 9 months later and nothing has been fixed because the "parts are not available." chrysler will not even supply a firm date that parts will become available. Why not?

    ODI 10785029

  • October 20, 2015

    Air Bags · Engine

    Tl* takata recall. The contact owns a 2002 jeep grand cherokee. The contact received notification of nhtsa campaign numbers: 06v119000 (engine and engine cooling) and 15v046000 (air bags). The parts had not been supplied by the dealer to receive the repairs for longer than six months. The manufacturer was unable to provide a reasonable time frame to schedule the repair. The contact had not experienced a failure.…

    ODI 10854883

  • October 17, 2015 · 98,213 miles

    Air Bags · Fuel/Propulsion System

    Two concerns addressed: fuel tank recall: while this agency has come to an agreement with fca to 'remedy' the fuel tank exploding, i believe your agency did not take into consideration the contributing factor to this type of incident. The manufacturer had installed a protective metal enclosure surrounding the fuel tank models from 1993 to 2006. The problem is that the type of metal used is prone to rusting out that…

    ODI 10783871

  • October 6, 2015

    Air Bags

    This recall has been open for sometime now is there a time frame that parts will come available. ???

    ODI 10780031

  • October 1, 2015

    Air Bags

    Tl* the contact owns a 2002 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v046000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Updated 04/22/16*lj updated 04/26/16.*jb

    ODI 10825720

  • September 28, 2015

    Air Bags

    Tl* takata recall. The contact owns a 2002 jeep grand cherokee. The contact received an interim notice for nhtsa campaign number: 15v046000 (air bags). The dealer indicated that the vehicle was unable to be repaired until the manufacturer sent the second notification letter indicating that the parts were available. The contact was unable to determine when the vehicle would be repaired. The manufacturer was not…

    ODI 10917567

  • September 10, 2015

    Air Bags

    Tl* the contact owns a 2002 jeep grand cherokee. The contact stated that the air bag warning light was illuminated for an extended period of time. One dealer indicated that the part was not available beyond a reasonable time frame. The contact called for weeks and was not able to obtain the part for a manufacturer recall concerning the air bags. The vehicle was taken to a second dealer who replaced the part for the…

    ODI 10825651

  • September 3, 2015 · 89,000 miles

    Air Bags

    Tl* the contact owns a 2002 jeep grand cherokee. While driving at various speeds, the air bag warning light illuminated. The vehicle was taken to the dealer, but was not diagnosed or repaired. The contact received notification of nhtsa campaign number: 15v046000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall…

    ODI 10761557

  • September 1, 2015

    Air Bags

    2002 jeep grand cherokee. Consumer writes in regards to parts not available to repair occupant restraint control module filter circuit recall #12v-527. *smd

    ODI 10761580

  • August 31, 2015

    Air Bags

    Tl* the contact owns a 2002 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v046000 (air bags); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.

    ODI 10760268

  • August 10, 2015

    Air Bags

    Tl* the contact owns a 2002 jeep grand cherokee. The contact received notification on nhtsa campaign number: 15v046000 (air bags); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

    ODI 10747676

  • August 4, 2015 · 119,000 miles

    Air Bags

    Tl* the contact owns a 2002 jeep grand cherokee. The contact stated that the air bag warning light remained illuminated. The contact received notification of nhtsa campaign number: 15v046000 (air bags) and stated that the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure.…

    ODI 10807724

  • July 31, 2015

    Air Bags

    Tl* the contact owns a 2002 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v046000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Updated 02/05/16*lj

    ODI 10778951

  • July 27, 2015

    Air Bags

    Air bag light is on and never goes off. Was never sent any recalls on my jeep and also on the gas tank recall never advised . Have a problem on the electrical rear lights

    ODI 10744000

  • July 27, 2015

    Air Bags · Seat Belts · Unknown Or Other

    I have never been notified on any of the recalls on this jeep after looking at recalls airbags can deploy when driving then see in the recall this evening on the news.

    ODI 10743954

  • July 27, 2015

    Air Bags

    Several months ago, i had received a manufacturer safety risk recall letter in the mail. I then called my local jeep dealer to request service to fix my vehicle. Nhtsa recall number: 15v-046, manufacturer recall number: r06. They told me that these recalled parts were not yet available. They also told me that once they had became available that they would notify me by email to schedule a service appointment. I have…

    ODI 10743615

  • July 15, 2015

    Air Bags

    Tl* the contact owns a 2002 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v046000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the contacts vehicle…

    ODI 10838190