2002 Jeep Grand Cherokee Air Bags Problems
- 459
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 459 stored complaint records:
- 24 indicate a crash
- 24 indicate injury
- 0 indicate fire
- 2 indicate a death
What owners report
- part recall · 40 records
- issue failure · 36 records
- failure parts · 36 records
- recall issue · 28 records
- parts distribution · 28 records
- distribution disconnect · 28 records
Mileage in stored records
| Band | Records |
|---|---|
| 100–150k mi | 71 |
| 150–400k mi | 46 |
| 60–100k mi | 38 |
| 30–60k mi | 9 |
| 1–30k mi | 1 |
Complaint records
Owner-submitted complaint content, presented as stored.
Air Bags
Tl* the contact owns a 2002 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v046000 (air bags); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Updated 09/10/15*lj
ODI 10733238
Air Bags
Tl* the contact owns a 2002 jeep grand cherokee. The contact stated that upon starting the vehicle, the air bag warning indicator illuminated on the instrument panel. The vehicle was not diagnosed or repaired. The contact received notification of nhtsa campaign number: 15v046000 (air bags) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount…
ODI 10735835
Air Bags
Tl* the contact owns a 2002 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v046000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The vin was not available.
ODI 10779833
Air Bags · Seat Belts
There is a recall on this vehicle that has been outstanding for well over 6 months and parts are still showing "unavailable". This is quite absurd given we are talking about the operation of the seat belts on this car.....updated 11/13/15 *bf updated 1/25/16 *js
ODI 10731048
Air Bags
Tl* the contact owns a 2002 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v046000 (air bags); however, the part needed to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that the manufacturer was made aware of the issue. The contact had not experienced a failure. Ma 10/6
ODI 10745432
Air Bags · Electrical System
Tl* the contact owns a 2002 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v046000 (air bags); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Updated 1/12/16 *cn
ODI 10785433
Air Bags
Tl* the contact owns a 2002 jeep grand cherokee. After the vehicle was started, the air bag warning light illuminated. The vehicle was taken to a dealer where the technician stated that the vehicle needed to be repaired under nhtsa campaign number:15v046000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall…
ODI 10763790
Air Bags
Tl* the contact owns a 2002 jeep grand cherokee. While the vehicle was idling, the front passenger and driver side air bags deployed inadvertently. The contact and passenger suffered burns to the chest and arms that required medical attention. The metal fragment was visible however did not release the metal fragment and became trapped within the air bag. The contact also stated that two recall notifications were…
2 injuries
ODI 10731174
Air Bags
Tl* the contact owns a 2002 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v046000 (air bags) and stated that the part needed for the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
ODI 10789254
Air Bags
Tl* the contact owns a 2002 jeep grand cherokee. The contact stated that the air bag light remained illuminated. The contact received notification of nhtsa campaign number: 15v046000 (air bags) and stated that the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The…
ODI 10874257
Air Bags
As of today i have been unable to get the recall part/repair completed on my vehicle. Every time i contact my local dealer, thompson jeep in edgewood, md they say the recall part is inavailable. Nhtsa recall number: 15v-046 manufacturer recall number: r06
ODI 10723800
Air Bags
Tl* the contact owns a 2002 jeep grand cherokee. The contact stated that the recall notice for nhtsa campaign number: 15v046000 (air bags) was received in june of 2015. After contacting the dealer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. The contact had not experienced a failure.
ODI 10824517
Air Bags
Tl* the contact owns a 2002 jeep grand cherokee. The contact stated that nhtsa campaign number: 15v046000 (air bags) exceeded a reasonable amount of time for repair. The status of the recall stated that a remedy was not available to remedy the recall. The contact's vin was associated with the recall on february 6, 2015. The dealer and manufacturer were not made aware of the failure. The vehicle could not be…
ODI 10730906
Air Bags
Tl* the contact owns a 2002 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v046000 (air bags) in february of 2015; however, the part needed to do the repair was still not available. The contact felt the manufacturer exceeded a reasonable amount of time. The manufacturer was made aware of the issue. The contact had not experienced a failure.
ODI 10721722
Air Bags
Tl* the contact owns a 2002 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v046000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
ODI 10785453
Air Bags
Tl* the contact owns a 2002 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v046000 (air bags); however, the part needed to do the repair was still not available. The contact felt the manufacturer exceeded a reasonable amount of time. The manufacturer was made aware of the issue. The contact had not experienced a failure. Updated 7/8/15*cn the consumer received the recall notice,…
ODI 10716708
Air Bags
Tl* the contact owns a 2002 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v046000 (air bags) and stated that the part was not available to schedule the recall repair within a reasonable timeframe. The dealer did not give a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the contact's vehicle…
ODI 10724787
Air Bags
Tl* the contact owns a 2002 jeep grand cherokee. While driving various speeds, the air bag light illuminated. The contact received a notification of nhtsa campaign number: 15v046000 (air bags); however, the part for the recall was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The failure mileage was…
ODI 10790657
Air Bags
2002 jeep grand cherokee. Consumer writes in regards to parts not available to repair occupant restraint control module recall notice. *smd updated 04/25/16.*jb
ODI 10852633
Air Bags
Tl* the contact owns a 2002 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v046000 (air bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. Vin tool confirms parts not available. Updated 1/12/16 *cn
ODI 10789274
Air Bags
Tl* the contact owns a 2002 jeep grand cherokee. While in park, the air bag warning light illuminated and a warning chime activated. The vehicle was not diagnosed or repaired. The failure recurred on numerous occasions. The vin was included in nhtsa campaign number: 15v046000 (air bags) however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable…
ODI 10748814
Air Bags
Tl* the contact owns a 2002 jeep grand cherokee. The contact received notification of nhtsa campaign id number: 15v046000 (air bags) and stated that the part was not available within a reasonable timeframe to schedule the recall repair. The contact waited for months to receive the second notification to verify that the part was available. The dealer did not give a specific date for when the part would become…
ODI 10733631
Air Bags
Tl* the contact owns a 2002 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v046000 (air bags); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
ODI 10745287
Air Bags
Tl* the contact owns a 2002 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v046000 (air bags); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
ODI 10712345
Air Bags
Tl* the contact owns a 2002 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v046000 (air bags) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact's air bag warning indicator illuminated continuously. The failure…
ODI 10706014