2002 Jeep Grand Cherokee Air Bags Problems
- 459
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 459 stored complaint records:
- 24 indicate a crash
- 24 indicate injury
- 0 indicate fire
- 2 indicate a death
What owners report
- part recall · 40 records
- issue failure · 36 records
- failure parts · 36 records
- recall issue · 28 records
- parts distribution · 28 records
- distribution disconnect · 28 records
Mileage in stored records
| Band | Records |
|---|---|
| 100–150k mi | 71 |
| 150–400k mi | 46 |
| 60–100k mi | 38 |
| 30–60k mi | 9 |
| 1–30k mi | 1 |
Complaint records
Owner-submitted complaint content, presented as stored.
Air Bags
Tl* the contact owns a 2002 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v046000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
ODI 10786001
Air Bags
Tl* the contact owns a 2002 jeep grand cherokee. The contact received notification of nhtsa campaign number: 12v527000 (air bags) and 15v046000 (air bags) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
ODI 10705862
Air Bags
Tl* the contact owns a 2002 jeep grand cherokee. The contact stated that after the vehicle was started, the air bag warning light illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure and the vin was not included in nhtsa campaign number: 15v046000 (air bags). The failure mileage was unknown.
ODI 10872149
Air Bags
Tl* takata recall. The contact owns a 2002 jeep grand cherokee. The contact stated that the air bag warning light remained illuminated for an extended period of time. The contact notified the dealer for months and they were not able to provide the repair within a reasonable time frame for nhtsa campaign number: 15v046000 (air bags). The manufacturer was unable to provide a time frame of when the parts would be…
ODI 10825657
Air Bags
Tl* the contact owns a 2002 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v046000 (air bags) and stated that the part was not available within a reasonable amount of time. The dealer did not give a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the contacts vehicle would receive the recall…
ODI 10715096
Air Bags
Tl* the contact owns a 2002 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v046000 (air bags) and stated that the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The vin was unknown. The contact had not experienced a failure. Parts…
ODI 10825855
Air Bags
Tl* the contact owns a 2002 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v046000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
ODI 10782377
Air Bags
2002 jeep grand cherokee. Consumer writes in regards to recall due to the parts being unavailable. *smd
ODI 10702644
Air Bags
Tl* the contact owns a 2002 jeep grand cherokee. While driving approximately 30 mph, the air bag warning indicator illuminated intermittently and a chime sounded. The failure occurred when driving at any given speed. The vin was included in nhtsa campaign number: 15v046000 (air bags); however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount…
ODI 10722128
Air Bags
Tl* the contact owns a 2002 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v046000 (air bags) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
ODI 10700690
Air Bags
Tl* the contact owns a 2002 jeep grand cherokee. The contact received notification of nhtsa campaign numbers: 12v527000 (air bags) and 15v046000 (air bags) however, the parts needed to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
ODI 10694913
Air Bags
Tl* the contact owns a 2002 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v046000 (air bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.…
ODI 10821631
Air Bags · Fuel/Propulsion System
Tl* the contact owns a 2002 jeep grand cherokee. The contact stated that nhtsa campaign number: 15v046000 (air bags), nhtsa campaign number: 12v527000 (air bags), nhtsa campaign number: 02v104000 (fuel system, gasoline), nhtsa campaign number: 02v032000 (fuel system, gasoline) and nhtsa campaign number: 01v374000 (fuel system, gasoline) exceeded a reasonable amount of time for repair. The dealer stated that the…
ODI 10694829
Air Bags
Tl* the contact owns a 2002 jeep grand cherokee. The contact received notification of nhtsa campaign numbers: 12v527000 (air bags) and 15v046000 (air bags); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
ODI 10694055
Air Bags
I was sent a recall letter about a year ago and i called so that i can have this fixed. They told me that at the time they are waiting for the parts. I received another letter again i called and they tell me the same story that they don't have the part. In the mean time i am driving with an unsafe vehicle that the airbag can deployed at any time. I have asked for a time frame and they didn't give me one. I need…
ODI 10693464
Air Bags
Tl* takata recall. The contact owns a 2002 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v046000 (air bags) and the dealer was unable to supply the part for the recall repair beyond a reasonable time frame. The manufacturer was also contacted and was unable to determine when the second notice would be sent to the contact to indicate that the parts were available. The contact was…
ODI 10825438
Air Bags
Tl* the contact owns a 2002 jeep grand cherokee. The contact received a recall notice for nhtsa campaign number: 15v046000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The vehicle was not repaired. The contact had not experienced a failure.
ODI 10820535
Air Bags · Electrical System
Tl* the contact owns a 2002 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v046000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Updated 5/4/15*cn the consumer stated after the…
ODI 10693071
Air Bags
Tl* the contact owns a 2002 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v046000 (air bags). The part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
ODI 10851408
Air Bags
Tl* the contact owns a 2002 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v046000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The vin was not available.
ODI 10692111
Air Bags
Tl*the contact owns a 2002 jeep grand cherokee. The contact received nhtsa campaign number: 15v046000 (air bags) however the remedy was not yet available. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The vehicle had not experienced a failure.
ODI 10691796
Air Bags
Tl* the contact owns a 2002 jeep grand cherokee. The contact was included in nhtsa campaign numbers: 12v527000 (air bags) and 15v046000 (air bags) and stated that the part needed was not available. The manufacturer was contacted and was unable to determine when the part would become available. The contact had not experienced a failure.
ODI 10691488
Air Bags
2002 jeep grand cherokee. Consumer writes in regards to occupant restraint control module recall notice repair issues due to lack of parts. *smd the consumer stated he has been trying to get the vehicle fixed since march 2015. *jb
ODI 10851616
Air Bags
Tl* the contact owns a 2002 jeep grand cherokee. While the vehicle was parked, the air bag warning light illuminated. The vehicle was not diagnosed or repaired. The vin was included in nhtsa campaign number: 15v046000 (air bags); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was…
ODI 10811631
Air Bags
Tl* takata recall. - the contact owns a 2002 jeep grand cherokee. The contact received a notification of nhtsa campaign number: 15v046000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts…
ODI 10790222