1. Jeep Grand Cherokee
  2. Problems
  3. 2002
  4. Air Bags

2002 Jeep Grand Cherokee Air Bags Problems

459
Owner complaint records in our dataset

Records are owner complaints, not a measured failure rate.

Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.

Among these 459 stored complaint records:

  • 24 indicate a crash
  • 24 indicate injury
  • 0 indicate fire
  • 2 indicate a death

What owners report

  • part recall · 40 records
  • issue failure · 36 records
  • failure parts · 36 records
  • recall issue · 28 records
  • parts distribution · 28 records
  • distribution disconnect · 28 records

Mileage in stored records

BandRecords
100–150k mi71
150–400k mi46
60–100k mi38
30–60k mi9
1–30k mi1

Complaint records

Owner-submitted complaint content, presented as stored.

  • February 27, 2015

    Air Bags

    Tl* the contact owns a 2002 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v046000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.…

    ODI 10788616

  • February 26, 2015

    Air Bags

    Tl* the contact owns a 2002 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v046000 (air bags); however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall. The manufacturer was not notified of the issue. The contact had not experienced a failure. The vin was unavailable.

    ODI 10705395

  • February 26, 2015

    Air Bags

    Tl* the contact owns a 2002 jeep grand cherokee. The contact received a notification of nhtsa campaign number: 15v046000 (air bags). The contact stated that the part needed to remedy the vehicle was unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

    ODI 10692086

  • February 25, 2015

    Air Bags

    Tl* the contact owns a 2002 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v046000 (air bags) however, the part for the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Ma 10/19/15 updated 11/18/15. *jb

    ODI 10759742

  • February 20, 2015

    Air Bags

    Tl* the contact owns a 2002 jeep grand cherokee. The contact received a recall notice for nhtsa campaign number: 15v046000 (air bags). After the contact called berglund chrysler jeep dodge ram ([redacted] sw, roanoke, va 24014, [redacted]) several times. Each time, the dealer stated that parts were unavailable and did not know when they would be supplied from the manufacturer to provide the recall repair. The…

    ODI 11093623

  • February 20, 2015

    Air Bags

    Tl* takata recall. The contact owns a 2002 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v046000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

    ODI 10825587

  • February 20, 2015

    Air Bags

    Tl* the contact owns a 2002 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v046000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

    ODI 10759896

  • February 18, 2015

    Air Bags

    Tl* the contact owns a 2002 jeep grand cherokee. The contact stated that the air bag warning light illuminated. The contact received notification of nhtsa campaign number: 15v046000 (air bags) and stated that the parts needed for the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the repair. The manufacturer was made aware of the failure. The failure…

    ODI 10748490

  • February 16, 2015 · 113,000 miles

    Air Bags · Seat Belts

    Tl* the contact owns a 2002 jeep grand cherokee. The contact stated that nhtsa campaign number: 15v046000 (air bags) had exceeded a reasonable amount of time for repair. The dealer was not made aware of the delay. The contact's vin was associated to the recall as of february 16, 2015. The contact stated that both the air bag and the seat belt warning lights illuminated. The manufacturer was contacted and informed…

    ODI 10780717

  • February 16, 2015

    Air Bags

    Tl* the contact owns a 2002 jeep grand cherokee. The contact received a recall notification for nhtsa campaign number: 15v046000 (air bags) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.

    ODI 10725910

  • February 16, 2015

    Air Bags

    Tl* the contact owns a 2002 jeep grand cherokee. The contact received a recall notification for nhtsa campaign number: 15v046000 (air bags) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.

    ODI 10716243

  • February 15, 2015

    Air Bags

    Tl* the contact owns a 2002 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v046000 (air bags); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.

    ODI 10759172

  • February 13, 2015

    Air Bags

    Tl* takata recall. The contact owns a 2002 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v046000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution…

    ODI 10825686

  • February 12, 2015

    Air Bags

    Tl* the contact owns a 2002 jeep grand cherokee. The contact received a notification of nhtsa campaign number: 15v046000 (air bags) however, the part for the recall was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The contact had not experienced a failure. Parts distribution disconnect.

    ODI 10825813

  • February 12, 2015

    Air Bags

    Tl* the contact owns a 2002 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v046000 (air bags); however, the part to do the repair was not available. The vehicle was not repaired. The contact stated that the manufacturer exceeded a reasonable amount of time to provide the part to do the repair. The contact had not experienced a failure.

    ODI 10760847

  • February 11, 2015

    Air Bags

    Tl* the contact owns a 2002 jeep grand cherokee. The contact received notification of nhtsa campaign number:15v046000 (air bags)however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer had been made aware of the issue. The contact had not experienced a failure.

    ODI 10744706

  • February 11, 2015 · 206,000 miles

    Air Bags

    Tl* the contact owns a 2002 jeep grand cherokee. The contact stated that the air bag warning light constantly illuminated. The contact received notification of nhsta campaign number: 15v046000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure…

    ODI 10723621

  • February 10, 2015

    Air Bags

    Tl* the contact owns a 2002 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v046000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The dealer placed the contact on a waiting list. The manufacturer was contacted and could not provide…

    ODI 10786923

  • February 10, 2015

    Air Bags

    Tl* the contact owns a 2002 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v4046000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Updated 11/19/15*lj

    ODI 10764560

  • February 9, 2015

    Air Bags

    Tl* the contact owns a 2002 jeep grand cherokee. The contact received a notification of nhtsa campaign number: 15v046000 (air bags); however, the parts for the recall were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The vin was invalid. The contact had not experienced a failure. Parts distribution…

    ODI 10871021

  • February 9, 2015

    Air Bags

    Tl* the contact owns a 2002 jeep grand cherokee. The contact received a recall notification for nhtsa campaign number: 15v046000 (air bags) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

    ODI 10861967

  • February 6, 2015

    Air Bags

    Tl* the contact owns a 2002 jeep grand cherokee. The contact stated that the air bag warning light illuminated. The vehicle was not diagnosed nor repaired. The contact received notification of nhtsa campaign number: 15v046000 (air bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was…

    ODI 10851368

  • February 6, 2015

    Air Bags

    Tl* the contact owns a 2002 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v046000 (air bags); however, the part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure. Parts distribution disconnect.

    ODI 10839720

  • February 6, 2015

    Air Bags

    Tl* the contact owns a 2002 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v046000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.

    ODI 10819924

  • February 6, 2015 · 200,000 miles

    Air Bags

    Tl* the contact owns a 2002 jeep grand cherokee. The contact stated that the air bag warning light was constantly illuminated. The vehicle was not diagnosed or repaired. The contact received notification of nhtsa campaign number: 15v046000 (air bags). The part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer…

    ODI 10811714