1. Jeep Grand Cherokee
  2. Problems
  3. 2002
  4. Defroster/Defogger/Hvac System

2002 Jeep Grand Cherokee Defroster/Defogger/Hvac System Problems

95
Owner complaint records in our dataset

Records are owner complaints, not a measured failure rate.

Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.

Among these 95 stored complaint records:

  • 0 indicate a crash
  • 0 indicate injury
  • 2 indicate fire

What owners report

Mileage in stored records

BandRecords
60–100k mi36
30–60k mi26
100–150k mi14
1–30k mi4
150–400k mi3

Complaint records

Owner-submitted complaint content, presented as stored.

  • September 13, 2006 · 34,020 miles

    Defroster/Defogger/Hvac System

    Failure of heating system on passenger side of vehicle. The failure of a blend door caused only cold air to be sent to all passenger side air discharges which include the windshield defroster. On cool morning the passenger side windshield would not clear completely of dew, this problem could severely compromise sight out of the right side in the winter months. Several web sites that were visited while researching…

    ODI 10168358

  • June 3, 2006 · 104,000 miles

    Defroster/Defogger/Hvac System

    - dual climate control system on 2002 jeep grand cherokee limited failed. Cold air was blowing from one side despite the settings. Resulted in a $1200 repair at the dealership. -dashboard has a loud creaking sound coming from its underside when i turn on

    ODI 10177836

  • May 10, 2006 · 158,000 miles

    Defroster/Defogger/Hvac System

    I own a 2002 jeep grand cherokee limited. The events leading up to the failure of the ventilation system were (1) rapid fogging of front windshield,(2) fogging of front passenger windows,(3) failure of passenger heat while still maintaining driver heat function, and (4) only cold air release on passenger side of jeep. Consequently,(1) the windshield and front windows do not defog, and (2) no heat whatsoever comes…

    ODI 10181939

  • February 15, 2006

    Defroster/Defogger/Hvac System

    I own a 2002 jeep grand cherokee overland. E events leading up to the failure of the ventilation system were (1) fogging of front windshield,(2) fogging of front passenger windows, (3) failure of passenger's heat while still maintaining the driver's heat function, and (4) only cold air released on passenger's side . Consequently the windshield and front windows did not clear. Whatsoever came the passenger's side…

    ODI 10192993

  • January 3, 2006

    Defroster/Defogger/Hvac System

    I own a 2002 jeep grand cherokee limited with 58,400 miles. The events leading up to the failure of the ventilation system were (1) rapid fogging of front windshield,(2) fogging of front passenger windows,(3) failure of passenger heat while still maintaining driver heat function, and (4) only cold air release on passenger side of jeep. Consequently,(1) the windshield and front windows do not defrost, and (2) no heat…

    ODI 10185837

  • January 1, 2006 · 55,000 miles

    Defroster/Defogger/Hvac System

    (1) the hvac blend and recirculation doors on my 2002 jeep grand cherokee limited broke. (2) this resulted in only cold air blowing on the passenger side. (3) dealer quotes for repairs (parts/labor) are $800+. *nm

    ODI 10183257

  • December 1, 2005

    Defroster/Defogger/Hvac System

    Under normal use of my 2002 grand cherokee overland, the automatic climate controls system has started to not work properly. The problem is that when the heat is on, cold air will blow on the passenger side and the front defrost will not work properly either. I have not fixed the failure yet because the repairs cost over $800 and i can't afford it. *nm

    ODI 10175341

  • November 10, 2005 · 47,443 miles

    Defroster/Defogger/Hvac System

    2002 jeep grand cherokee climate control blend door failed. This causes outside air to blow from the passenger side of dash even when heat setting is turned to maximum temperature. Defrosting windshield under winter icing conditions very difficult. Dealer wanted $500 - $1500 for repair, depending on amount of labor required removal of dash. *jb

    ODI 10181064

  • November 1, 2005 · 80,000 miles

    Defroster/Defogger/Hvac System

    02 jeep grand cherokee blend door failure, heater and defogger failure. *nm

    ODI 10176195

  • October 14, 2005 · 25,000 miles

    Defroster/Defogger/Hvac System · Electrical System · Engine And Engine Cooling · Hub · Hydraulic Power Assist System · Latch · Unknown Or Other · Valve

    This is my 4th jeep. Here is a little background on this issue. I purchased a 2002 jeep grand cherokee, the overland edition. The dealership pushed buying a used certified jeep vehicle! They mentioned the extended warranty that would take care of any issues that the jeep had during the last years of my ownership. I went in the dealership looking to purchase a new vehicle but they told me all the added benefits /…

    ODI 10140626

  • May 23, 2005 · 40,000 miles

    Defroster/Defogger/Hvac System · Seat Heater/Cooler

    Engine light came on my jeep i took it to the dealership and they informed me the light is from a malfunction with the gas cap seal. Also the heater and a/c don't work and i had them look into it they said the main device inside the dash was malfunctioning and want to charge me over $850. Also my seat heaters don;t work anymore and again they said the heating pad failed. They refuse to repair the malfunctioning…

    ODI 10122220

  • March 2, 2005 · 40,000 miles

    Defroster/Defogger/Hvac System · Visibility/Wiper

    The blend doors that control the heat for defrosting the windshield for safe clear visibility break about every three years. My vehicle has had this happen three times since i bought the car new. It is always the same thing the needs to be fixed. Plastic material that hold the blend doors break in the same spot. The cost averages $ 1400.00 to repair. *tr

    ODI 10501030

  • February 10, 2005 · 28,900 miles

    Defroster/Defogger/Hvac System

    Dual climate control:passenger side has no control/blows cold air when system is activated. Cold air from all passenger vents. No heat for passenger comfort,or window defog on passenger side. *nm

    ODI 10177271

  • February 1, 2005 · 46,000 miles

    Defroster/Defogger/Hvac System

    FAULTY DUAL CLIMATE CONTROL. *AK

    ODI 10116295

  • December 10, 2004 · 61,175 miles

    Defroster/Defogger/Hvac System · Unknown Or Other

    2002 grand cherokee limited has a known problem with the dual climate control system. A door in the system routinely breaks or strips as soon as the vehicle has passed the manufacturers warranty end date. One side(drivers) of the system works as advertised, however the passenger side will only blow extremely cold air. The cost to rectify this anomaly is around $800 at a jeep dealership. From reading several…

    ODI 10102801

  • November 1, 2004 · 75,000 miles

    Defroster/Defogger/Hvac System

    Dual climate controlls on jeeps fail. One side of the units will not heat and only blows cold air thus making winter driving very dangerous. I believe this is a known defect that should be looked at.*ak

    ODI 10103025

  • October 23, 2004 · 74,000 miles

    Defroster/Defogger/Hvac System

    On dual climate controls, one side of the vent will not let hot air circulate but blows just cold air. Will not defrost on one side . After talking to other jeep owners this seems to be a commam problem.*ak

    ODI 10100164

  • January 1, 2003 · 18,000 miles

    Defroster/Defogger/Hvac System

    Another blend door failure complaint. Passenger side went out and not only does it affect the defrosting ability on that side of the windshield, a passenger has no heat either. Blows cold air all the time. Chrysler has known about this problem with the cheap plastic parts used to manufacture the units but don't take responsibility for doing the right thing and fixing them for free. My jeep had less than 50k on it…

    ODI 10300364

  • November 15, 2002 · 102,875 miles

    Defroster/Defogger/Hvac System · Electrical System

    2002 jeep grand cherokee limited (wj), electrical wires melting at blower motor controller (resistor block) for heater /ac interior fan. Fire hazard as this circuit is hot even when the vehicle is off. Poor contact between the wire female spade connector and the blower motor controller male spade terminal caused excessive heat which resulted in the wires being charred and the blower motor controller housing melting.…

    ODI 10367165

  • January 1, 2002 · 40,000 miles

    Defroster/Defogger/Hvac System

    Jeep grand cherokee blend doors. That all i have to say. The blend doors are junk. They break in every jeep gc. It's a 1500 dollar job that chrysler is aware of. It happens in all jeeps. The doors break, leaving the passenger compartment with no heat. Chrysler is aware of this problem. They have issued a tech bulletin, but still they do not recall this part. This is '!@#$%. They know about the problem. Fix it for…

    ODI 10295328