2002 Jeep Grand Cherokee Defroster/Defogger/Hvac System Problems
- 95
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 95 stored complaint records:
- 0 indicate a crash
- 0 indicate injury
- 2 indicate fire
What owners report
- Fan/Motor · 3 records
Mileage in stored records
| Band | Records |
|---|---|
| 60–100k mi | 36 |
| 30–60k mi | 26 |
| 100–150k mi | 14 |
| 1–30k mi | 4 |
| 150–400k mi | 3 |
Complaint records
Owner-submitted complaint content, presented as stored.
Defroster/Defogger/Hvac System
Tl* the contact owns a 2002 jeep grand cherokee. The contact stated that the wiring for the air conditioning unit and the heater coil resistor overheated and burned. There was a constant smell of burning heat through the interior of the vehicle. The vehicle was taken to the dealer, who advised that there were no recalls and the resistor and wiring harness needed to be replaced. The vehicle was not repaired. The…
Fire reported
ODI 10496464
Defroster/Defogger/Hvac System · Engine And Engine Cooling
My ac system is faulty. Hot and cold air blows at the same time. Windows constantly fog up and i can't see. Getting blend door codes on the climate control reader. *tr
ODI 10484648
Defroster/Defogger/Hvac System
Tl* the contact owns a 2002 jeep grand cherokee. The contact was driving 40 mph when the heater failed. The vehicle was inspected and it was discovered that the heater control modulator was melted. The vehicle was inspected and diagnosed as needing a replacement box. The vehicle was repaired but the failure was beginning to recur. The manufacturer was made aware of the issue. The approximate failure mileage was…
Fire reported
ODI 10536091
Defroster/Defogger/Hvac System
The defrost only works 50% of the time. Did not work while driving down the highway at 65mph. This was extremely dangerous as i could not see through the windshield. The next day was working fine and a week later i had the same issue. I had the heater core replaced and the issue is still happening. *tr
ODI 10486513
Defroster/Defogger/Hvac System
Faulty blend doors in 2002 jeep grand cherokee ltd a/c unit. *tr
ODI 10413218
Defroster/Defogger/Hvac System
I have been having troubles with the blender doors closing all the time on my 2002 jeep grand cherokee limited. I have had the suv for not even 3 years and the doors have closed 4 times already. 2 months ago they closed and it cost $1,200 to fix it, now 2 months later the doors closed again today 5/27/10. This is getting out of hand. These blender doors have a defect and chrysler is not doing anything about it. *tr
ODI 10332533
Defroster/Defogger/Hvac System
Dual control a/c heater unit on the jeep grand cherokee limited stop working. *tr
ODI 10360669
Defroster/Defogger/Hvac System · Electrical System · Steering
The heater failed in my 2002 jeep grand cherokee. This is apparently a very common problem in this model. Previously the seat heaters overheated and the power steering hose failed. *tr
ODI 10324397
Defroster/Defogger/Hvac System
Tl*the contact owns a 2002 jeep grand cherokee. The contact stated that the heater ducts would not function correctly due to leakage in the evaporator coil. The heater core was replaced by the dealer. After the repair, moist air emitted throughout the vents causing the windows to become foggy. The contact had concern with the health and safety hazards regarding the air quality circulated throughout the vents. The…
ODI 10377967
Defroster/Defogger/Hvac System
Due to poor manufacturing and low quality parts, 1999-2004 jeep grand cherokees have been subject to breakage of interior parts controlling the heating and a/c systems, including but not limited to the blend doors and actuator. This system breakdown can occur suddenly, and can affect both the a/c and heating systems. When this occurred to my 2002 jeep grand cherokee ltd. It was in the dead of winter (dec 2009) and…
ODI 10344432
Defroster/Defogger/Hvac System
I am paying for a 2002 jeep grand cherokee that i purchased used in 12-06. I have had a problem with the heater 6 months after i purchased it used, which the dealer would not repair. I called chrysler and no one returned my call until this month. I received a recall about the fan blades and took it into the shop. Prior to the shop appointment the check engine light came on, i asked the service tech to check why the…
ODI 10295175
Defroster/Defogger/Hvac System
Heating system in 2002 jeep grand cherokee failed. I don't have defrost, heat. Have heard of numerous complaints from other cherokee owners with the same problem. *tr
ODI 10303606
Defroster/Defogger/Hvac System
My 2002 grand jeep cherokee's heat stopped working and i was told that the actuator doors were gone. This was determined by the dealer. Now my heated seats have stopped working.the dealership gave me an estimate of about 1300.00 dollars to replace the doors. *tr
ODI 10259584
Defroster/Defogger/Hvac System
Blend doors failed on 2002 jeep grand cherokee. Cannot get heat, defrost windows, etc. This happen to our jeep at 80,000 miles, but i have heard from many jeep owners with the same problem, some happening as soon as 40,000 miles. This is clearly a manufacturing defect and is a safety issue if one cannot properly defrost windows. Cost is $1,200 to repair per dealership. *tr
ODI 10247541
Defroster/Defogger/Hvac System
Apparently there is a huge number of jeep grand cherokee owners with defective blend door actuators. I am one of them. I own a 2002 jeep grand cherokee limited and have no heat on my passenger side. No defrost, big safety issue. Dealer quotes over $1,000 to repair. I can't afford that! *tr
ODI 10246714
Defroster/Defogger/Hvac System
This is in regards to the blend door issue on jeep grand cherokee models that have the dual climate control. The fact that this issue is imminent in nearly every one of these vehicles is disturbing enough in itself, but what is downright unacceptable is that the average cost to repair ranges from 1000.00-1300.00!! This issue is so prevalent that 3 different jeep site forums have had so many jeep owners bring this up…
ODI 10244522
Defroster/Defogger/Hvac System
Brought my 02 jeep grand cherokee in november 2007 had problems with the heat mode blowing cold out the passenger side vents. To stop this and make the passenger side feel the heat i had to tape up the vents on the passenger side. Well summer of 2008 began so i remove the tape from the vents. With the ac on the air flow was weak the as was recharged the driver side blew cold, but passenger side was weak. Around…
ODI 10242539
Cooling System · Defroster/Defogger/Hvac System
Blend doors on my 2002 jeep grand cherokee not working. *tr
ODI 10343432
Defroster/Defogger/Hvac System
Blend door failure in 2002 jeep grand cherokee. May 19, 2008. *tr
ODI 10228287
Defroster/Defogger/Hvac System
I own a 2002 jeep grand cherokee limited and it is equipped with dual climate control. I've noticed a funny noise coming from the bottom of the dash it almost sounds like a twisting or a clapping noise. Just recently i needed to turn on my heater because it was really cold out and for some reason although the temp was set all the way too high it was still blowing cold air from the driver side. However, the passenger…
ODI 10224711
Defroster/Defogger/Hvac System · Electrical Heating Element · Fan/Motor · Visibility
Cold air blowing from passenger side vents and windshield defroster regardless of control or temp settings. Driver side temp adjustments work properly, but passenger side and windshield defroster controls do not provide any heat. Windshield does not defrost, as temp mix is not functioning for passenger vents or for windshield defroster. Problem has not been resolved. *tr
ODI 10217898
Defroster/Defogger/Hvac System
Tl* the contact owns a 2002 jeep grand cherokee overland. While driving 55 mph with the heater engaged, the heater failed to blow from the front passenger side blower. The vehicle was taken to an authorized dealer where the dealer advised the contact that the blend air door on the front passenger side would need replacing. The contact stated that the failure caused the defrost on the passenger side to become…
ODI 10359704
Defroster/Defogger/Hvac System
This is a complaint against nhtsa. It appears that even though 100's of consumers have complained about a certain problem with the air flow blend door on jeep gc products nothing is done about it. It is obvious that this failure is a defect and not a wear and tear problem. I am sure there would be 1000's of complaints but not everyone knows about this site or they don't have a computer. It appears that this web site…
ODI 10251802
Defroster/Defogger/Hvac System
Repeated climate control blend door failure on 2002 jeep grand cherokee. *tr
ODI 10228866
Defroster/Defogger/Hvac System · Electrical Heating Element · Fan/Motor
Climate control blend door failure - fogged up front window and nearly caused an accident. *tr
ODI 10211877