2004 Jeep Grand Cherokee Steering Problems
- 55
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 55 stored complaint records:
- 5 indicate a crash
- 2 indicate injury
- 0 indicate fire
What owners report
- steering wheel · 26 records
- steering gear · 17 records
- power steering · 12 records
- failure mileage · 11 records
- needed replaced · 9 records
- left turn · 8 records
Mileage in stored records
| Band | Records |
|---|---|
| 100–150k mi | 17 |
| 30–60k mi | 10 |
| 60–100k mi | 9 |
| 1–30k mi | 8 |
| 150–400k mi | 6 |
Complaint records
Owner-submitted complaint content, presented as stored.
Steering
When driving at low speeds there is a knocking/grinding when turning the wheel to the left which has became louder and more frequent. Since this began the steering is now loose and pulls as if needing an alignment although this was done approx. Less than 1 yr ago. It has became difficult to keep car straight when driving although i have not experienced a loss of power steering (yet). Possibly related to recall but…
ODI 10562726
Air Bags · Steering
We slipped on some black ice and the jeep went up a hill and then we flipped and landed upside down. This is the second time this happened the other time was last year feb 18 2013 when my 2001 jeep grand cherokee rolled over three times before landing upside down. Last year it was me and my 3 sons. Thus year it was me and my husband. I injured my leg and back. Also neither times did the air bags deploy. *tr
Crash reported · 2 injuries
ODI 10562259
Steering
While approaching the intersection ( making a left turn ) my steering stiffing and i could not make a left turn into my lane ( inner lane ). I had to illegally turn into the outer lane. I immediately took my vehicle to an certified mechanic ( belle tire ) who advised that my gear box was malfunctioning. They also told me that there was a recall for that unit ( gear box- racket pinion ). I called the local dealership…
ODI 10552678
Steering
Tl* the contact owns a 2004 jeep grand cherokee. The contact stated that while depressing the brakes, the steering wheel began to shake abnormally. The vehicle was taken to the dealer for diagnosis. The technician stated that the steering gear box would have to be replaced. The contact referenced nhtsa campaign id number: 03v079000 (steering) but was advised by the manufacturer that the vin was not included in the…
ODI 10508835
Air Bags · Service Brakes · Steering
I had a collision with a deer and my airbags did not deploy! My brakes did not work, and my steering was dysfunctional! *tr
Crash reported
ODI 10490092
Steering
While turning left on a highway lost the ability to continue turning left. Barely avoided oncoming traffic. Had vehicle towed to garage. Found that the steering gear box had failed. *tr
ODI 10477057
Fuel/Propulsion System · Steering · Structure · Suspension
My wife was backing up in our drive way she did not see my sons honda civic behind her very poor vision from being so high factory settings. She ripped the gas tank open. A few years later she was rear ended and again the tank ripped open we were lucky both times no fire. Then we have had death wobble every jeep suffer,s from it at some time in it,s life as per the dealer. I replaced every steering part in the front…
Crash reported
ODI 10522552
Steering
Tl* the contact owns a 2004 jeep grand cherokee. While driving approximately 10 mph, the contact attempted a left turn when the steering wheel became extremely difficult to maneuver. The contact applied the brakes to stop the vehicle. The vehicle regained power steering after the contact restarted the vehicle. The vehicle was not taken to the dealer for diagnostics. The contact referenced nhtsa campaign id number:…
ODI 10452413
Steering
Tl* the contact owns a 2004 jeep grand cherokee. While driving approximately 25 mph and making a left turn, the steering wheel became stiff and difficult to maneuver. The contact also heard an abnormal grinding noise coming from the vehicle. The vehicle was taken to the dealer for diagnostics where the technician advised that the steering gear assembly would have to be replaced. The contact referenced nhtsa campaign…
ODI 10468480
Gear Box (Other Than Rack And Pinion) · Steering
Steering losing power when turning right, accompanied by a whine and sounds of pressure loss. No leaks in power steering pressure hoses, no leaks in gear box (gear box was dry), no leaks in any other relevant parts within the steering system. Problem was investigated by aaa and pepboys. Power steering pump replaced and flushed on 6-jan-12. The loss of power steering problem is still persisting, and is worse now with…
ODI 10442773
Steering
Tl* the contact owns a 2004 jeep grand cherokee. The contact stated that while making a left turn, the wheel refused did not respond. The dealer and manufacturer advised the contact of nhtsa campaign id number: 03v079000 (steering:gear box (other than rack and pinion), but advised that the vin was not included in the recall. The vehicle was not repaired. The failure and current mileage was 115,000.
ODI 10426747
Steering
Increased steering effort, steering stuttering/binding- steering is difficult when turning at low speed- occurs all the time. Replaced power steering gear, rebuilt 278414/natl[r]. *tr
ODI 10404485
Steering
Tl* the contact owns a 2004 jeep grand cherokee. While driving approximately 35 mph, the contact noticed that the steering wheel became extremely difficult to maneuver. The vehicle was taken to an independent mechanic for diagnostic testing. The mechanic advised that the gear box would have to be replaced. The contact referenced nhtsa campaign id number: 03v079000 (steering:gear box (other than rack and pinion)) but…
ODI 10434270
Steering
I own a jeep grand cherokee 2004--the problem i am having is with the steering. It is very hard to steer to the right the wheel locks and i cannot turn. I took the jeep to hayes chrysler dodge jeep and was told i needed a power steering pump and pressure line and a power steering gear box. The total quote is $1601.00--i could not afford that so i took it to midas and they advised me there was a recall on this part…
ODI 10313131
Steering
Whenever the contact makes a slow left hand turn the vehicle makes a growning sound and a rubbing sensation can be felt in the steering wheel. The vehicle was taken to the dealership where the contact was informed that the problem could not be reproduced. The contact did not notice any differences beforehand, current and failure mileage is 52000. Bml
ODI 10280810
Steering
Tl* the contact owns a 2004 jeep grand cherokee. The contact stated that while driving 45 mph over a road bump, the vehicle started to jerk violently. The contact mentioned that the failure recurred several times. The vehicle was taken to a local mechanic who was unable to diagnose the failure. The manufacturer was not made aware of the failure and the vehicle was not repaired. The failure mileage was 60,000 and the…
ODI 10452514
Service Brakes, Hydraulic · Steering
When i drive my car and i start to brake at in the speed range of 20mph to 65mph, my brake pedal starts to vibrate and my steering wheel starts to shake uncontrollably, i have to start pumping the brakes for the steering wheel to become nearly moderately controllable. I have been reading online that many people with the same year jeep grand cherokee have been having the same problem. Even with earlier models. Why…
ODI 10367691
Steering
Tl* the contact owns a 2004 jeep grand cherokee. The contact stated that the steering wheel would become extremely stiff when attempting a left turn. The dealer was notified who advised the contact that the vehicle was not included in the recall associated with nhtsa campaign id number: 03v079000 (steering: gear box -other than rack and pinion). The manufacturer was not notified of the failure. The failure mileage…
ODI 10438853
Air Bags · Frontal · Side/Window · Steering
After losing power steering vehicle collided with a guard rail. Air bags failed to deploy in the frontal/side collision prior to a head on collision into a median/ditch and a roll over in a 2004 jeep grand cherokee. Vehicle was totaled so nothing was done to repair. Consequences were a totaled vehicle, loss of personal property and severe bodily damage to driver resulting in brain contusions and hematomas, a 7 in…
Crash reported · 1 injury
ODI 10268793
Steering
Tl*the contact owns a 2004 jeep grand cherokee. When the contact turned the steering wheel to the left at 10 mph, she would hear a dragging noise and the steering wheel would become difficult to maneuver. The failure did not occur when the wheel was turned to the right. The dealer stated that her vin was excluded from nhtsa campaign id number 03v079000 (steering:gear box (other than rack and pinion)). The current…
ODI 10230127
Steering
There is a problem in the power steering. It is very difficult to turn left. There has been a recall on the steering box on some jeep cherokees but this does not include mine. This is a safety problem. It is in the steering gear box -improperly formed spacer clip. I feel that there should be a recall for this problem on my jeep also. *tr
ODI 10241817
Antilock/Traction Control/Electronic Limited Slip · Defroster/Defogger/Hvac System · Steering · Wheel Bearing
I am having a problem with the steering, brakes, and the heat vent. When turning left or right, it makes this awful noise. When applying the brakes, the steering wheel and the front end begins to shake. I took the vehicle to get the brakes changed and they said the pads look fine. When i had the heater on, it was blowing cold air on the passenger side. *tr
ODI 10224831
Steering
Dt*: the contact stated while driving various speeds, there was a clicking noise coming from the steering wheel. The vehicle was inspected by a dealer, who determined the steering wheel was loose along the column and needed to be tightened. After the initial tightening of the steering wheel, a loud, popping noise was heard while driving various speeds. The vehicle was inspected by a dealer who determined the tilt…
ODI 10175602
Steering
2004 jeep grand cherokee/4d 4x2. Vehicle has pulled to the right since purchase. Have had alignments,toe setting to manuf. Specs. Both outer tie rod ends busted, had replaced, and alignment. This vehicle is unsafe to drive and the 6/60 maximum care plan has ended. The vehicle has 40,586 miles on it. I wrote and asked daimlerchyrysler to fix it. They never did respond. I do not know if it is a steering drift problem,…
ODI 10348594
Automatic Transmission · Steering
Transmission failed while shifting, a loud grinding noise was coming from the front. Consumer was able to maintain control of the vehicle, and drove it home. Consumer had the vehicle towed the same day. Mechanic determined that transmission needed to be replaced. *ak the consumer stated that the transmission needed to be rebuilt. The consumer stated that the vehicle is now having a steering problem. *tc
ODI 10104996