1. Jeep Grand Cherokee
  2. Problems
  3. 2004
  4. Steering

2004 Jeep Grand Cherokee Steering Problems

55
Owner complaint records in our dataset

Records are owner complaints, not a measured failure rate.

Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.

Among these 55 stored complaint records:

  • 5 indicate a crash
  • 2 indicate injury
  • 0 indicate fire

What owners report

  • steering wheel · 26 records
  • steering gear · 17 records
  • power steering · 12 records
  • failure mileage · 11 records
  • needed replaced · 9 records
  • left turn · 8 records

Mileage in stored records

BandRecords
100–150k mi17
30–60k mi10
60–100k mi9
1–30k mi8
150–400k mi6

Complaint records

Owner-submitted complaint content, presented as stored.

  • December 10, 2004 · 1,000 miles

    Steering

    Steering noise while turning the wheel just a little to either side. Dealer is ordering "a part" have to wait a week for it to come in. Vehicle has only 1100 miles. *jb

    ODI 10102734

  • October 8, 2004 · 1,646 miles

    Steering

    Have a whistling noise in steering and dealer have tried 6 times to fix including replacing steering box. Now vehicle makes whistling noise and a knocking noise in the steering area. 3 of 6 dealers say that it cant be repaired and that it is not normal but cant get chrysler to respond. This is a lease vehicle and i want out of vehicle but have to have transportation due to my job. I am afraid something will happen…

    ODI 10169543

  • September 28, 2004 · 160 miles

    Steering

    Vehicle lurches to the right, dealership replaced all rims and tires, thus making the problem slightly better. Mechanic said it was a "design flaw" nothing could be done about it and to call the service manager, the service manager said "all vehicles in colorado drift to the right due to road crowns". My jgc still drifts to the right within 5-10 seconds on all types of roads. I bought this vehicle two weeks ago, it…

    ODI 10093430

  • April 21, 2004 · 20 miles

    Service Brakes, Hydraulic · Steering

    Tl*the contact owns a 2004 jeep grand cherokee. The contact stated that the abs would not lock or "grip" as quickly as it should. The failure caused difficulty when braking. She also noticed that there was a "gliding" effect when driving 40 mph and attempting to brake. Furthermore, she experienced difficulty turning the steering wheel. As a result, she made wide turns due to the amount of effort she had to put into…

    ODI 10240636

  • January 1, 2004 · 200 miles

    Steering

    The ability for steering control of the vehicle, most notably at highway speeds, is very difficult. The vehicle appears to have a gap of sloppy space in the steering. After driving multiple new 2004 grand cherokees i have discovered that this is a common problem, although the degree of gap or sloppiness varies by vehicle. *cb

    ODI 10054286