2011 Jeep Grand Cherokee Body Problems
- 27
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 27 stored complaint records:
- 5 indicate a crash
- 6 indicate injury
- 2 indicate fire
What owners report
- failure mileage · 8 records
- repaired failure · 4 records
Mileage in stored records
| Band | Records |
|---|---|
| 60–100k mi | 6 |
| 30–60k mi | 6 |
| 1–30k mi | 5 |
| 100–150k mi | 2 |
Complaint records
Owner-submitted complaint content, presented as stored.
Body
Tl* the contact owns a 2011 jeep grand cherokee. The contact stated that due to excessive exposure of the sun, the driver's side dashboard was ruined. The vehicle was taken to don jackson chrysler dodge jeep ram (located at [redacted], union city, ga 30291, [redacted]) where the dashboard was replaced. The contact stated that the failure was still occurring. The vehicle was not repaired again. The manufacturer was…
ODI 11223045
Body
On my 2011 jeep grand cherokee at speeds above 65 a loud buzzing noise is created as result of poor sealing between the windshield glass and the flexible seal at the bottom of the windshield. When tape was applied across the seal at the lower windshield the noise was eliminated. On newer models of the same style the seal has been redesigned.
ODI 11174594
Body
Tl* the contact owns a 2011 jeep grand cherokee. The contact stated that the dashboard on the passenger side was torn to the point that if it became fully loose, the torn piece could strike the passenger. The vehicle was taken to bosak motors (3111 w lincoln hwy, merrillville, in 46410, [redacted]), but no assistance was provided. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the…
ODI 11170415
Body
Tl* the contact owns a 2011 jeep grand cherokee. The contact stated that all the leather on the dashboard was buckling. The contact was concerned that the air bags might not deploy in the event of a crash. The vehicle was taken to south county dodge chrysler jeep ram (located at 7127 s lindbergh blvd, st. Louis, mo 63125), but was not diagnosed or repaired due to the cost. The manufacturer was notified and informed…
ODI 11140709
Body · Seats
Is there a remedy from jeep that addresses the buckling leather dash and driver back panel? I would like replacement of the dash and a new seat. I believe the seat problem is not the panel, but the seat itself. The dash buckling is a hazard to obstructing the drivers vision of the roadway and the seat back falling off can hurt a backseat passenger. As a child acidentaly grabs it to climb into the backseat he would…
ODI 11082167
Body · Electrical System · Latches/Locks/Linkages · Visibility/Wiper
Tl* the contact owns a 2011 jeep grand cherokee. The contact stated that the windshield wipers failed to operate. Also, only the front driver's side door would lock and unlock. The vehicle was taken to the local dealer (nielsen dodge, 175 state rt. 10, east hanover, nj) where it was diagnosed that the tipm was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the…
ODI 11091569
Body
Over a period of one week, both of the tubular side steps broke off my jeep. In one case, i was standing on the driver's side tubular side step in order to reach a windshield wiper. With no warning, the entire tube dislodged from all three brackets and fell to the ground with me falling too. One week later, while picking up a customer at his hotel, he used the passenger side tubular side step to help him enter the…
1 injury
ODI 11075224
Air Bags · Body
The leather dash cover is coming undone from the back forward and is bubbling and buckling. I am worried this will affect the airbags.
ODI 11053747
Body · Seat Belts · Unknown Or Other
The two front seatbelts are not retracting and causing the use of the seat belt to become null and void. Seat belts are not restraining. The body has rust coming from the doors, never been in an accident. Broken under arms 2nd time being replaced within 6 months
ODI 11065992
Body
Tl* the contact owns a 2011 jeep grand cherokee. The contact stated that the dashboard leather liner peeled off and was blocking the air vents. Due to the failure, the windows could not be defrosted. The manufacturer was notified of the failure. The failure mileage was 68,000.
ODI 10908878
Body · Service Brakes · Vehicle Speed Control
On may 28, 2016 while navigating my driveway, my car suddenly accelerated forward and crashed into the back wall of my garage. Damage was done to my home and my car. I had no control over the vehicle. Hitting the brake and trying to hit the ignition button did nothing to stop the vehicle. On another occasion, about two weeks earlier, i had parked the car at walmart, pressed the brake and the ignition button to turn…
Crash reported
ODI 10875231
Body
Jeep grand cherokee laredo 2011 - serious front critical suspension connectivity point corrosion / binding (latest 12/2015) very serious problem, extensive corrosion with key front suspension connectivity (lower control arm main bolt/frame connection, both sides). Issue so bad an ever-growing binding creaking noise became audible from the cabin. Sound audible when accelerating and stopping. Several dealer efforts to…
ODI 10809346
Body · Unknown Or Other
Water sloshing sound on start stop. Sounds like it is under the driver's seat. Brought to the dealer and they said lots of water was in the floorpan under the drivers seat. They think it is coming from outside via the heater box. It is not a clogged ac tube because they checked that
ODI 10746396
Body
Tl* the contact owns a 2011 jeep grand cherokee. The contact stated that there was a hole in the front passenger side dashboard. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 56,000.
ODI 10762277
Body · Wheels
Car was illegally parked in the middle lane, with no indicator lights on or any lights whatsoever. Speed limit was 45mph, i glanced to off to the side of the road where 3 gentlemen were standing and turned back to looking forward seeing a car parked with no lights in front of me. I rear ended the ford focus going about 45mph. The driver of the first car (hungry howies delivery driver) was deemed at fault due to…
Crash reported · 1 injury
ODI 10717810
Body · Electrical System · Visibility
I received notice by mail in december that my 2011 jeep grand cherokee had a recall (p36 sun visor wiring) and there was a risk of fire due to a wiring issue. I immediately took my car to dadeland dodge chrysler jeep in miami, fl to get the recall fixed. My car was at the dealership for about 24 hours being repaired and the next day i was called to go pick it up because the recall had been done and the car was good…
Fire reported · 1 injury
ODI 10711836
Body
Front dash board it's getting wrinkles all over , and the dealer does not want to fix it. It's not covered, they said.
ODI 11043728
Body · Electrical System
Tl* the contact owns a 2011 jeep grand cherokee. While driving approximately 25 mph, an abnormal odor emitted from the overhead of the vehicle on the driver side. Also, the windshield wipers activated without warning. The headliner above the driver's left shoulder started to emit smoke and ignited into flames. The materials from the ceiling were dropping onto the driver seat and burned the seat. There were no…
Fire reported
ODI 10684130
Body
Tl* the contact owns a 2011 jeep grand cherokee. The contact stated that the leather cover on the dashboard wrinkled up. The vehicle was taken to crystal chrysler dodge jeep of brooksville [redacted], located at [redacted], brooksville, fl 34613) and stated that there was no recall. The manufacturer was made aware of the failure and also stated that there was no recall. The vehicle was not repaired. The failure…
ODI 11296925
Air Bags · Body
Leather dashboard is separating from dashboard and may cause issue if airbag should deploy. This defect has been on the news. I filed a complaint with chrysler in 2016. Since then, i've made trips to the dealership only to have the person submitting pictures be terminated. Now chrysler will not respond to my requests to have this fixed. I've kept all communication. There's no way with the entire leather dash…
ODI 11092712
Body · Fuel/Propulsion System · Service Brakes
Tl* the contact owns a 2011 jeep grand cherokee. The contact received a notification for nhtsa campaign id number: 14v530000 (fuel propulsion system), nhtsa campaign id number: 14v391000 (electrical system), nhtsa campaign id number: 14v154000 service brakes, service brakes, hydraulic). However, the parts needed were not available. The dealer was unable to provide a specific date for when the part would become…
ODI 10653444
Body · Electrical System · Fuel/Propulsion System
Car was shut off, locked and parked in motel parking lot. 45 minutes later, call was made to room that it had rolled across lot, down a hill and crashed into a tanker truck which was refueling @ a gas station. Car was running and in drive. I am doubly sure car had been shut off, placed in park, and locked securely. Weather had been extremely hot that day (+100 degrees). *tr
Crash reported
ODI 10637772
Body
Tl* the contact owns a 2011 jeep grand cherokee. The contact stated the water was collecting under the driver seat. The vehicle was taken to the dealer. The technician was unable to determine what was causing the failure but decided to replace the seals for the air conditioner, sun roof, doors, and the truck lid. The remedy failed to repair the problem. The manufacturer was made aware of the failure. The vehicle was…
ODI 10587316
Air Bags · Body
Jeep was headed east bound in to lighted intersection. 2nd car headed west made a left across the east bound lane. The accident happened when the east bound car hit the car that was turning. The speed of the impact was 40 plus miles per hour. The air bags in the jeep did not deploy. *tr
Crash reported · 2 injuries
ODI 10483929
Body · Electrical System
Back in june 2012 i began experiencing problems with my vehicle. The vehicle was giving a hard start and stalling while driving. The vehicle has been back and forth to the dealership for these problems and as a result the hard start is the only thing that was fixed. In may 2013 the dealership installed a device called the starmobile to monitor the vehicle to see what causes the vehicle to shut down. Upon taking it…
Crash reported
ODI 10548672