1. Jeep Grand Cherokee
  2. Problems
  3. 2011
  4. Body

2011 Jeep Grand Cherokee Body Problems

27
Owner complaint records in our dataset

Records are owner complaints, not a measured failure rate.

Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.

Among these 27 stored complaint records:

  • 5 indicate a crash
  • 6 indicate injury
  • 2 indicate fire

What owners report

  • failure mileage · 8 records
  • repaired failure · 4 records

Mileage in stored records

BandRecords
60–100k mi6
30–60k mi6
1–30k mi5
100–150k mi2

Complaint records

Owner-submitted complaint content, presented as stored.

  • May 28, 2012 · 43,000 miles

    Body

    Tl* the contact owns a 2011 jeep grand cherokee. While sitting in the rear of the vehicle with the lift gate opened, the lift gate suddenly closed independently. The contact sustained injuries to her feet as a result. The contact went to the emergency room for treatment. The vehicle was not taken to the dealer for diagnostic testing. The vehicle was not repaired. The approximate failure mileage was 43,000.

    1 injury

    ODI 10469478

  • January 22, 2012

    Body

    I attempted to open the rear cargo door using automatic motorized opening system. The door began to open and then started to generate some loud, unusual sounds; as if the door was under some type of stress. Before i was able to move away from the door the entire rear window glass exploded outward toward me. The glass shot out about 6 feet from the vehicle. I received glass cuts on my face and arms although it could…

    1 injury

    ODI 10446008