2015 Jeep Grand Cherokee Body Problems
- 22
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 22 stored complaint records:
- 12 indicate a crash
- 1 indicate injury
- 0 indicate fire
Mileage in stored records
| Band | Records |
|---|---|
| 1–30k mi | 11 |
| 30–60k mi | 4 |
| 60–100k mi | 3 |
| 150–400k mi | 1 |
Complaint records
Owner-submitted complaint content, presented as stored.
Body
My jeep is equipped with a panoramic sunroof. Underneath the headliner, you can hear a tapping noice while driving on uneven surfaces. This noise is present even when driving on paved roads that have small bumps or rocks. The noise sounds like a piece of the plastic or metal track is loose, causing it to tap the metal body or the glass of the roof. I have seen several concerns that match this description when…
ODI 11306586
Body · Unknown Or Other
At a patients home. Jeep was parked, approximately 10 minutes went by and one of the people in the home started yelling my vehichle was rolling backwards. The driveway is flat surface. It managed to take out a fence and damage the back end of my jeep. Luckily another person in the home was able to run amd jump in it before it hit trees going down a large hill.
Crash reported
ODI 11233536
Body
Takata recall, my interior door locks handles keep breaking.
ODI 11191533
Body
Driving on highway at 60mph, sunroof explodes without warning. No debris or accident occurred to cause the explosion. Temperature outside was neither cold nor hot. The sunroof simply exploded on its own.
ODI 11078614
Body · Unknown Or Other
I was stopped at a stoplight. When the light turned green and i accelerated, my vehicle went in reverse. I quickly switched the gear back to "drive," but overcompensated and rear ended the car in front of me. This has happened before. The gear on my jeep is overly sensitive and flips from "drive" to "reverse" to "neutral" without my notice (i.e., if my elbow hits it). This is a big safety issue, as it has resulted…
Crash reported
ODI 11075421
Body · Power Train
My vehicle's body was damaged due to it not going into park. I was backing a trailer into a garage and put it in park when it was stationary. When i got it, it rolled back, causing body damage.
ODI 10992219
Body · Electrical System · Steering
1- surround sound is auto turn to stay on. When turn off no any effects. 2- some noise come in driver side from dash or engine room. This noise like air sound from air pump every 10 to 25 sec with synchronous small some effect in rpm.
Crash reported
ODI 11130720
Body · Power Train
Placed vehicle into park took foot off the brake before turning vehicle off. Vehicle then began to drive forward striking concrete barrier at fuel station. Minor damage to front bumper of vehicle.
Crash reported
ODI 10937884
Body · Electrical System · Latches/Locks/Linkages
Tl* the contact owns a 2015 jeep grand cherokee. After the contact shut the vehicle off and locked the doors, the doors randomly unlocked. On one occasion, after locking the vehicle, the rear hatch door erroneously opened. The cause of the failures was not determined. The manufacturer was notified. The local dealer was not notified. The vehicle was not diagnosed or repaired. The failure mileage was 4,000. *tt…
ODI 11180361
Body
I have had 2 incidents relating to the vehicle not properly engaging in park, due to the electronic shift mechanism. In one instance i exited the vehicle assuming it was in park and the vehicle was still in gear. The vehicle was in my driveway, rolled forward until striking the side of my house. This caused damage to my house as well as the left front of the vehicle. It was fortunate the vehicle was angled towards…
Crash reported
ODI 10882252
Body · Power Train
R rolled into tree,drivers door was jammed. Walked to house got keys and husband who climbed over the console and backed the car out from between two trees drove to our house.the car was originally in park standing still i was not in the car when this happened, home is located on a rural road. The damage was extensive.
ODI 10871391
Body · Electrical System · Power Train
Vehicle was stationary, in park with engine idling. Standing outside of vehicle, i opened door to reach in to turn ignition off. As soon as i hit ignition, car accelerated forward dragging me about 10 yards. I was not in vehicle and held on to steering wheel and open door to keep from getting run over. It collided with vehicle parked in front of me, luckily in an empty parking lot and no one was injured. There is…
Crash reported
ODI 10871852
Body · Power Train
This safety complaint is related to the monostable gear shifter on my 2015 jeep grand cherokee. I had a minor accident a couple months ago that i initially attributed to my own error, although i had a hard time believing i just got out of the car with it still in gear. When i saw the national news coverage after the tragic death of actor a. Yelchin and the safety recall, i quickly realized that my incident may have…
Crash reported
ODI 10875772
Body · Power Train
I have had two incidents involving y 2015 jeep grand cherokee whereas i put the gear shifter into park and both times the vehicle moved in gear. The first incident i was loading my boat and trailer into lake powell and placed the shifter into park and the vehicle keep rolling back. The only thing that saved anyone from getting hurt was i placed the parking brake on immediate. The second instance was i was backing…
Crash reported
ODI 10853352
Body · Vehicle Speed Control
Vehicle often does not engage in gear. Eventually when it catches gear, the vehicle lunges considerably in gear forcing the car to jerk forward. It happens more often when going slow in traffic or going up and down hills. Very unstable in these situations. In one specific situation in traffic, car did not catch gear and then when it engaged, jerked forward into car in front of me.
Crash reported
ODI 10883006
Body · Unknown Or Other
I put car in park and got out of vehicle. A few moments later i noticed that vehicle was rolling in reverse down my street. I was unable to stop it. It continued to roll until crashing into a tree. There is bumper damage and scratches and dents to the body of the car.
Crash reported
ODI 10839940
Body · Power Train
After placing my vehicle in park on a flat surface parking lot and got out of my vehicle it started to roll back striking another car. It caused minimal damage to the rear bumper which costed me $200.00 to replace. I notified the dealt who stated its was user error at the time. Now i'm starting to see and hear about other customers complaining about the same problem, so i know for sure it wasn't user error. This…
Crash reported
ODI 10876576
Body
Tl* the contact owns a 2015 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v393000 (structure); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
ODI 10789311
Body
Tl* the contact owns a 2015 jeep grand cherokee. The contact stated that the battery was mounted under the passenger seat and was very difficult to access. The contact notified the dealer, but the mechanic could not remove the battery. The manufacturer was notified of the issue. The contact had not experienced a failure.
ODI 10762864
Body
Tl* the contact owns a 2015 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v393000 (structure); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
ODI 10749060
Air Bags · Body · Unknown Or Other
On august 15th 2015, i brought my vehicle in for a recall that i received in the mail, on the letter it states it is for orc module, so i went into the dealership ray brandt dodge, jeep on westbank expressway to have my recall taken care of, well prior to bringing in my car i called them twice to make an appointment to have my car serviced, they informed me that i did not need to make an appointment just to bring…
ODI 10759824
Body · Power Train
Vehicle was put into park while running. The vehicle then started to roll backwards while still in park and then collided into another parked vehicle. While the vehicle was rolling backwards 3 other occupants proceeded to evacuate the vehicle before it collided with the other parked car. The evacuation of the vehicle left the doors open which, when the vehicles collided, left the doors of the rolling vehicle (the…
Crash reported · 1 injury
ODI 10730952