2002 Jeep Grand Cherokee Air Bags Problems
- 459
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 459 stored complaint records:
- 24 indicate a crash
- 24 indicate injury
- 0 indicate fire
- 2 indicate a death
What owners report
- part recall · 40 records
- issue failure · 36 records
- failure parts · 36 records
- recall issue · 28 records
- parts distribution · 28 records
- distribution disconnect · 28 records
Mileage in stored records
| Band | Records |
|---|---|
| 100–150k mi | 71 |
| 150–400k mi | 46 |
| 60–100k mi | 38 |
| 30–60k mi | 9 |
| 1–30k mi | 1 |
Complaint records
Owner-submitted complaint content, presented as stored.
Air Bags
Tl* the contact owns a 2002 jeep grand cherokee. The contact stated that he received notification of nhtsa campaign number: 12v527000 (air bags) and stated that the parts were not available for repair to the vehicle. The contact had received the recall notification approximately six months ago. The contact had not experienced a failure. Updated 12/04/13*lj
ODI 10548151
Air Bags · Electrical System · Seat Belts
Safety recall m35/nhtsa 12v-527 orc module airbag light is "on" and "seat belt" lights. Warning lights are on and do not go off. I took the car to the dealership in roswell, n.m. And they informed me the parts were unavailable and that chrysler would contact me. To date this has not happened. The danger is a inadvertent deployment of the front airbags.. Damage to the computer chip. The problem has now involved the…
ODI 10515459
Air Bags
Tl* the contact owns a 2002 jeep grand cherokee. The contact stated that she attempted to have the vehicle repaired under nhtsa campaign number 12v527000 (air bags) but was informed that the parts were unavailable. The manufacturer was notified of the failure and was also unable to provide an arrival date. The approximate failure mileage was 120,000.
ODI 10550920
Air Bags
Tl* the contact owns a 2002 jeep grand cherokee. The contact stated her recall nhtsa campaign number 12v527000 (air bags) had surpassed reasonable time for repair. Both dealer and manufacture had been notified. The dealer stated that the part was not available for repair. There are no failures at this time. . ..updated 03-12-14 *bf *tr
ODI 10562397
Air Bags
Tl* the contact owns a 2002 jeep grand cherokee. The contact referenced nhtsa campaign id number 12v527000 (air bags) and stated that the part remained unavailable. The manufacturer was notified three times and they were unable to provide an expected date for the remedy part to become available. The contact had not experienced a failure related to the recall.
ODI 10516076
Air Bags
Tl* the contact owns a 2002 jeep grand cherokee. The contact received notification of nhtsa campaign id number 12v527000 (air bags). The contact was unable to have the vehicle serviced because the part needed to complete the recall repair continued to remain unavailable for approximately four months. The manufacturer was notified and they were unable to provide an expected date for the remedy part to become…
ODI 10514517
Air Bags
Tl* the contact owns a 2002 jeep grand cherokee. The contact stated while starting the vehicle the air bag warning indicator illuminated until the engine was turned off. There was a recall associated with nhtsa campaign id number 12v527000 (air bags); however, the part was unavailable. The manufacturer was notified yet they were unable to provide an expected date to honor the recall repair. The approximate failure…
ODI 10523657
Air Bags
Tl* the contact owns a 2002 jeep grand cherokee. The contact stated that the vehicle could not pass state inspection due to the air bag warning light being illuminated. The contact received notification of nhtsa campaign number: 12v527000 (air bags) but was unable to have the vehicle repaired because the part needed to perform the recall service was not available. The manufacturer was contacted but could not provide…
ODI 10516209
Air Bags
The chrysler group notified me jan/feb of recall for a seconds notice of accidental front and side airbag deployment, this a day after my airbag light turns on. Called, got on list asap, waited, called repeatedly, will not drive. For as they stated in noticed "we are sincerely concerned about your safety". So i was as well. I bought this vehicle for these options specifically, and not have my two small children in a…
ODI 10513205
Air Bags
Tl* the contact owns a 2002 jeep cherokee laredo. The contact received a recall notice for nhtsa campaign number: 02v099000 (air bags). The contact attempted to have the vehicle repaired under the recall but was informed that the parts were not available. The contact also mentioned that the notice was received 3 months ago. The manufacturer was contacted. The contact had not experienced a failure.
ODI 10507114
Air Bags
2002 jeep grand cherokee. Consumer writes in regards to air bag light malfunction in vehicle. *smd the consumer stated the air bag light illuminated and a tone would sound 2-3 times. It happened on and off for a couple of months. The vehicle was taken to the dealer. However, the technician was unable to find a problem. *jb
ODI 10500302
Air Bags
Tl* the contact owns a 2002 jeep grand cherokee. The contact received notification of nhtsa campaign number: 12v527000 (air bags) and attempted to make an appointment for the remedy repairs. The contact was advised that the part was unavailable and there was no time frame given for availability. The contact stated that the airbag warning lamp illuminated sporadically. The vehicle was not repaired and the…
ODI 10535768
Air Bags
Tl* the contact owns a 2002 jeep grand cherokee. The contact stated that there was a recall associated with nhtsa campaign id number 12v527000 (air bags) however, the parts remained unavailable. The manufacturer was notified and they were unable to provide an expected date for the remedy part to become available. The contact had not experienced a failure.
ODI 10532827
Air Bags
Tl* the contact owns a 2002 jeep grand cherokee. The contact received a recall notice for nhtsa campaign number: 12v527000 (air bags) five months ago and had not yet received an updated notice stating a remedy. The manufacturer was contacted and informed the contact that the part was not available. The contact had not experienced a failure.
ODI 10514847
Air Bags
Tl* the contact owns a 2002 jeep grand cherokee. The contact stated that the air bag light illuminated. The vehicle was not diagnosed or repaired. The manufacturer was contacted about the failure and informed the contact that the parts for nhtsa campaign number 12v527000 (air bags) were not available. The failure mileage and vin was not available.
ODI 10561250
Air Bags
Tl* the contact owns a 2002 jeep grand cherokee. The contact received a recall notification of nhtsa campaign number: 15v046000 (air bags). The part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for recall repair. The manufacturer was not notified. The contact had not experienced a failure. Parts distribution disconnect.
ODI 10837173
Air Bags
Tl* the contact owns a 2002 jeep grand cherokee. The contact received notification of nhtsa campaign number: 12v527000 (air bag) and attempted to have the vehicle remedied. The contact was informed that the parts needed to remedy the vehicle were unavailable. The manufacturer was made aware of the issue. Additionally, the contact stated that the air bag warning lamp remained illuminated. The approximate failure…
ODI 10560338
Air Bags
I have not been able to get service for safety recall m35/nhtsa 12v-527 airbag system occupant restraint control module. *tr
ODI 10523920
Air Bags
Tl* the contact owns a 2002 jeep grand cherokee. The contact stated after receiving notification of nhtsa campaign i.d. Number 12v527000 (air bag), he called the dealer to schedule an appointment for recall service. The dealer stated that they did not have parts available to remedy the vehicle defect. Six months after receiving the recall notification, the manufacturer still had not provided the dealer with the…
ODI 10521063
Air Bags
Tl* the contact owns a 2002 jeep grand cherokee. The contact stated that nhtsa campaign number 12v527000 (air bags) had exceeded a reasonable time for repair. The contact received the recall notification in january of 2013. The contact stated that he had experienced the air bag warning light failure. The manufacturer was notified of the failure and stated the part availability date was unknown. The approximate…
ODI 10550809
Air Bags · Fuel System, Gasoline
Tl* the contact owns a 2002 jeep grand cherokee. The contact stated the recall under nhtsa campaign number: 12v527000 (air bags) had surpassed a reasonable time for repair. The dealer was contacted and stated that the parts were not available for repair. The manufacturer was not made aware of the failure. The contact also received a manufacturer recall for the fuel system and stated the parts for repair were not…
ODI 10558315
Air Bags
Tl* the contact owns a 2002 jeep grand cherokee. The contact attempted to make an appointment to have the vehicle serviced under nhtsa campaign number: 12v527000 (air bags). The contact was informed that the parts were unavailable. The manufacturer was notified of the incident. The approximate failure mileage was 119000.... Updated 10-17-13 *bf
ODI 10542245
Air Bags
Tl* the contact owns a 2002 jeep grand cherokee. The contact received nhtsa recall campaign number 12v527000 (air bags) and the repair part was unavailable. The manufacturer was notified numerous times and they were unable to provide an expected date that the part would be available. The vin was unavailable. There are no failures at this time.
ODI 10563206
Air Bags
Tl* the contact owns a 2002 jeep grand cherokee. The contact stated that he received notification of nhtsa campaign id number: 12v527000 (air bags). The manufacturer was contacted but was unable to provide an expected date for the parts to become available to complete the recall repair, as mentioned in the recall summary. The contact had not experienced failure.
ODI 10505546
Air Bags · Seats
Tl* the contact owns a 2002 jeep grand cherokee. The contact received recall notices for nhtsa campaign numbers: 12v525000 (seats) and 12v527000 (air bags) however, the parts needed for the repair were unavailable. The manufacturer was notified. The contact had not experienced a failure.
ODI 10619281