2002 Jeep Grand Cherokee Air Bags Problems
- 459
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 459 stored complaint records:
- 24 indicate a crash
- 24 indicate injury
- 0 indicate fire
- 2 indicate a death
What owners report
- part recall · 40 records
- issue failure · 36 records
- failure parts · 36 records
- recall issue · 28 records
- parts distribution · 28 records
- distribution disconnect · 28 records
Mileage in stored records
| Band | Records |
|---|---|
| 100–150k mi | 71 |
| 150–400k mi | 46 |
| 60–100k mi | 38 |
| 30–60k mi | 9 |
| 1–30k mi | 1 |
Complaint records
Owner-submitted complaint content, presented as stored.
Air Bags
Tl* the contact owns a 2002 jeep grand cherokee. The contact received notification of nhtsa campaign number: 12v527000 (air bags). The manufacturer was contacted and stated that the part was not available for repair. The vehicle was not repaired. The contact had not experienced a failure but was concerned of the safety consequences. The current mileage was 125,000. *tr
ODI 10536873
Air Bags
I received a recall notice approximately two months ago saying the vehicles air bags may deploy without notice or incident. I have repeatedly called to get this corrected and have been told that the part is not available. I called the chrysler headquarters and was told that the part has not yet been manufactured and there is no timeline for when the part may come in. *tr
ODI 10500916
Air Bags
Tl* the contact owns a 2002 jeep grand cherokee. The contact received nhtsa recall campaign number: 12v527000 (air bags). The manufacturer and the dealer were contacted and stated the part was not available for repair. The air bag warning light illuminated intermittently. The vehicle was not repaired. The approximate failure mileage was 98,000. *tr
ODI 10543333
Air Bags
Tl* the contact owns a 2002 jeep grand cherokee. The contact received a notification of nhtsa id number: 12v527000 (air bags) and 15v046000 (air bags) however, the parts needed to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
ODI 10746854
Air Bags
Tl* the contact owns a 2002 jeep grand cherokee. The contact stated that its been over a year since he received the recall notice nhtsa campaign number: 12v527000 (air bags). He was very concerned about his safety, since he was operating the vehicle with a risk of the air bag deploying. The manufacturer was made aware of the defect. There are no failures at this time. The current mileage was 127,000.
ODI 10561136
Air Bags
Tl* the contact owns a 2002 jeep grand cherokee. The contact received two recall notifications for nhtsa campaign id number: 12v527000 (air bags). The contact stated that the part needed to repair the vehicle was unavailable. The dealer was unable to provide an expected date for the part to become available. The contact had not experienced a failure. Dr
ODI 10592983
Air Bags
Tl* the contact owns a 2002 jeep grand cherokee. The contact stated that he attempted to have the vehicle repaired under nhtsa campaign number: 12v527000 (air bags) but was informed that the parts were not available. The contact felt that since the failure was reported in november of 2012, there should be a remedy available before january of 2014. The contact had experienced the air bag warning light failure. The…
ODI 10559180
Air Bags
Tl* the contact owns a 2002 jeep grand cherokee. The contact stated that he received a notice for nhtsa campaign number: 12v527000 ( air bags) and was very concerned since he believed the failure specified in the notice was a very serious safety issue and the parts were not available. The dealer was not contacted. The manufacturer was made aware of his concern but they were not able to provide a time frame of when…
ODI 10508366
Air Bags
Tl* the contact owns a 2002 jeep grand cherokee. The contact received notification of nhtsa campaign number: 12v527000 (air bags) and stated that the parts were not available to have the vehicle service per the recall. The contact had not experienced a failure.
ODI 10549795
Air Bags
Tl* the contact owns a 2002 jeep grand cherokee. The contact received notification of nhtsa campaign id number 12v527000 (air bags: inadvertent bag deployment) and contacted the dealer to secure an appointment for recall service. The contact was advised by the dealer that the parts needed to complete the repair were not yet available. The dealer was unable to provide an estimated time for the recall parts to become…
ODI 10509691
Air Bags
Tl* the contact owns 2002 jeep grand cherokee. The contact received notification of nhtsa campaign number: 12v527000 (air bags) and stated that the part needed to repair the vehicle was unavailable. The dealer was unable to provide an expected date for the part to become available. The manufacturer was not made aware of the problem. The contact had not experienced a failure.
ODI 10563108
Air Bags
Tl* the contact owns a 2002 jeep grand cherokee. The contact referenced nhtsa campaign id number: 12v527000 (air bags) and stated that the part needed to complete the recall service was unavailable. The dealer was unable to provide an expected date for the remedy part to become available. The manufacturer was not notified of the problem. The contact did not experience a failure.
ODI 10549216
Air Bags
Tl* the contact owns a 2002 jeep grand cherokee. The contact stated that the air bag warning light illuminated on the instrument panel. The vehicle was taken to the dealer for diagnosis. The technician stated that the occupant restraint control module was defective and would have to be replaced but the part was unavailable. The manufacturer was not made aware of the failure. The vehicle was not repaired. The…
ODI 10504614
Air Bags
Tl* the contact owns a 2002 jeep grand cherokee. The contact stated after receiving a recall notice for nhtsa campaign number: 12v527000 (air bags) the contact called the dealer to make an appointment. The dealer stated the part was not available to remedy the vehicle and they had no idea when the part would be available. The contact stated it's been four months since the contact received a recall notice. The…
ODI 10509851
Air Bags
Tl* the contact owns a 2002 jeep grand cherokee. The contact stated that she received notification of nhtsa campaign number: 12v527000 (air bags). The contact called the dealer and the manufacturer in an attempt to schedule an appointment for the recall service however, neither could advised the contact on when the parts needed to complete the service would become available. The vehicle was not serviced. The contact…
ODI 10510370
Air Bags
Tl* the contact owns a 2002 jeep grand cherokee. The contact stated that nhtsa campaign number 12v527000 (air bags) had exceeded a reasonable time for repair. The contact received the recall notice ten months ago. The manufacturer advised that the part was not available for repair and they did not know when the part would become available. The contact did not experience a failure.
ODI 10543990
Air Bags
Tl* the contact owns a 2002 jeep grand cherokee laredo. The contact stated that the air bag warning light illuminated. The vehicle was not repaired. The manufacturer was contacted and informed the contact that the parts were not available for repairs under nhtsa campaign number 12v527000 (air bag). The failure mileage was not available.
ODI 10516020
Air Bags
Tl* the contact owns a 2002 jeep grand cherokee. The contact received notification of nhtsa campaign id 12v527000 (air bags: inadvertent air bag deployment) and contacted the dealer to secure an appointment for recall service. The dealer advised the contact that the parts needed to complete the repair had not become available. The contact was concerned because the vehicle could not be service within a reasonable…
ODI 10511899
Air Bags · Electrical System
Chrysler announced a recall of my 2002 jeep grand cherokees m35/nhtsa 12v-527 informing me that there was "a small chance of an electrical overstress could occur and if this overstress condition occur, it could cause damage to the orc computer chip causing the airbag light to illuminate, followed almost immediately by an inadvertent deployment of the front or side airbag! Inadvertent deployment of the airbags may…
ODI 10498260
Air Bags
Tl* the contact owns a 2002 jeep grand cherokee. The contact stated that the air bag warning light would intermittently illuminate. In addition, the anti-theft system would malfunction. The contact received notification of nhtsa campaign id number: 12v527000 (air bags). The contact spoke with the dealer and was advised that the parts needed to complete the recall repair were not available. The dealer was not able to…
ODI 10503582
Air Bags
Received recall notice for airbag sys occupant restraint control, have called numerous times for update and continue to be told a fix is not yet available. It is now jan 2014 and still no fix, tell me what it is going to take to get this done? Would chrysler management let one of their family members drive one of the recalled vehicles? *tr
ODI 10559346
Air Bags
Tl* the contact owns a 2002 jeep grand cherokee. The contact received a recall notification for nhtsa campaign number: 12v527000 (air bags) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
ODI 10743286
Air Bags
Tl* the contact owns a 2002 jeep grand cherokee. The contact received notification of nhtsa campaign number: 12v527000 (air bags) and stated that the part needed to repair the vehicle was unavailable. The dealer was unable to provide an expected date for when the part would become available. The manufacturer was made aware of the problem. The contact had not experience a failure.
ODI 10561297
Air Bags
Tl* the contact owns a 2002 jeep grand cherokee. The contact stated that in november 2012, he received notification of nhtsa campaign number: 12v527000 (air bags). The contact attempted to have the vehicle repaired on numerous occasions but the dealer stated that the parts were unavailable. The vehicle was not repaired. The manufacturer was notified. The contact had not experienced a failure.
ODI 10553675
Air Bags
I was sent a letter from chrysler about my jeep grand cherokee airbag problem. In november of 2012 this vehicle, which is driven by my 20 year old daughter, had the airbag light illuminate. I contacted our mechanic here in bend, oregon and he informed me that the airbags were not functioning and that immediate attention was needed to repair this problem. I did not allow my daughter to drive the car and had the…
ODI 10501977