2002 Jeep Grand Cherokee Air Bags Problems
- 459
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 459 stored complaint records:
- 24 indicate a crash
- 24 indicate injury
- 0 indicate fire
- 2 indicate a death
What owners report
- part recall · 40 records
- issue failure · 36 records
- failure parts · 36 records
- recall issue · 28 records
- parts distribution · 28 records
- distribution disconnect · 28 records
Mileage in stored records
| Band | Records |
|---|---|
| 100–150k mi | 71 |
| 150–400k mi | 46 |
| 60–100k mi | 38 |
| 30–60k mi | 9 |
| 1–30k mi | 1 |
Complaint records
Owner-submitted complaint content, presented as stored.
Air Bags
Tl* the contact owns a 2002 jeep grand cherokee. The contact stated he received nhtsa recall campaign number: 12v527000 (air bags) and that the parts were not available. The contact also mentioned that while driving 75 mph, the air bag warning light illuminated intermittently. The manufacturer was notified ten times. The failure mileage was 40,000.
ODI 10551128
Air Bags
Tl* the contact owns a 2002 jeep cherokee. The contact stated that while parked, the air bag warning light illuminated as the warning chime sounded. The vehicle was included in the recall under nhtsa campaign number: 12v527000 (air bags), and was taken to the dealer for recall service. The contact was then informed that the parts for the recall repair were not available. The manufacturer was made aware of the…
ODI 10514012
Air Bags
Tl* takata recall. The contact owns a 2002 jeep grand cherokee. The contact received notification of nhtsa campaign numbers: 12v527000 (air bags) and 15v046000 (air bags) however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issues. The contact had not experienced a failure.…
ODI 10810030
Air Bags
Tl* the contact owns a 2002 jeep grand cherokee. The contact received notification of nhtsa campaign numbers: 12v527000 (air bags) and 15v046000 (air bags) however, the part to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recalls repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
ODI 10746679
Air Bags
Tl* the contact owns a 2002 jeep grand cherokee. The contact received notification of nhtsa campaign id number: 12v527000 (air bags) but was advised by the dealer that the part needed to complete the repair was not available. The contact received the first recall notice a year ago and had recently received a second recall notice for the same repair. The manufacturer was also contacted and could not provide a…
ODI 10584043
Air Bags
Airbag warning indicator illuminated at vehicle start up. Indicator remains on continuously as described under nhtsa 12v-527. Dealer stated on 6/13/13 that jeep has no fix for this issue and has no intention of correcting this issue in the future. *tr
ODI 10553139
Air Bags
This vehicle is subject to recall 12v527000. 10 months later, there is no fix from chrysler. We live in a safety inspection state. This vehicle cannot pass safety inspection with the air bag light on all the time. Our past safety inspection expired 8/31/13. Note that in our state, the safety inspection sticker is much larger than the registration sticker. It's easier for the police to detect expired safety than…
ODI 10542444
Air Bags
Tl* the contact owns a 2002 jeep grand cherokee. The contact stated that nhtsa campaign number:12v527000 (air bags) had exceeded a reasonable time for repair. The manufacturer advised that the new part might be available in march of 2013. The vehicle was not repaired. The approximate failure mileage was not available and the current mileage was 120,000.
ODI 10496090
Air Bags
Tl* the contact owns a 2002 jeep grand cherokee. While driving approximately 50 mph, the air bag warning light illuminated. The vehicle was not taken to the dealer for diagnostic testing. The manufacturer was made aware of the failure and advised the contact that the vehicle was not included in nhtsa campaign id number: 12v527000 (air bags). The approximate failure mileage was 213,009 and the current mileage was…
ODI 10483844
Air Bags · Engine · Service Brakes
Chrysler has issued over 10 recalls on my 2002 jeep grand cherokee and have failed to complete any of the required recall service. They have not received any parts from their suppliers to replace the defective parts covered under the recall. The amount of affected vehicles are over 950.000 chrysler has still failed to resolve any of the outstanding recalls on my vehicle, and has not offered substitute transportation…
ODI 10513077
Air Bags
It has been a year and half since i received my first notice that my jeep had a recall. Safety recall m35/nhtsa 12-527. I have contacted my jeep dealer at least four time in the last 12 months and was told there wasn't any parts for the repair or recall. How long do i have to wait for the repair as chrysler does seem to care if there are any parts to fix this recall. *tr
ODI 10574831
Air Bags
Tl* the contact owns a 2002 jeep grand cherokee. The contact stated that she received notification of nhtsa campaign number: 12v527000 (air bags) but was advised that the parts were not available. The contact had not experienced a failure.
ODI 10544373
Air Bags
Tl* the contact owns a 2002 jeep grand cherokee. The contact stated the air bag light illuminated constantly. The vehicle was taken to the dealer who stated there was a recall but his vin was not included. The recall nhtsa campaign id number: 12v527000 (air bags: frontal: sensor/control module). The manufacturer was notified but did not offer any assistance since the vin was not included. The failure mileage was…
ODI 10487428
Air Bags
Tl* the contact owns a 2002 jeep grand cherokee. The contact stated that he attempted to have the vehicle repaired under nhtsa campaign id number: 12v527000 (air bags), he was informed that the parts were not available. The contact felt that since the failure was reported in november 2012, there should have been a remedy available before january 2014. The contact stated that the manufacturer had exceeded a…
ODI 10561816
Air Bags
Tl* the contact owns a 2002 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v046000 (air bags); however, the repair part needed was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
ODI 10743784
Air Bags
Tl* the contact owns a 2002 jeep grand cherokee. The contact stated that the air bag warning light illuminated. The manufacturer was contacted and informed the contact that the part for nhtsa campaign number 12v527000 (air bags) was not available and an arrival date could not be given. The vehicle was not repaired. The approximate failure mileage was 50,000. Updated 1/07/14*lj the consumer stated as of november 2013…
ODI 10550948
Air Bags
My 2002 jeep grand cherokee...was driving on the main rd...and unfortunate accident occurred and my jeep hydroplaned and the car flipped and the air bag never deployed...the accident was about 3 years ago ....and know i received info in the mail...regarding there was a recall on that jeeps airbag...that never deployed in the accident....i went to the emergency room at the hospital and stayed for almost 24…
1 injury
ODI 10849977
Air Bags
Tl* the contact owns a 2002 jeep grand cherokee. The contact stated that while driving at various speeds, the air bag warning indicator illuminated intermittently. The failure also occurred during initial start up and the malfunction became progressively worse over a period of time. The contact referenced nhtsa campaign id number 12v527000 (air bags) but was advised that the part needed to complete the recall…
ODI 10534230
Air Bags
Tl* the contact owns 2002 jeep grand cherokee. The contact stated while driving various speeds, the air bag warning indicator illuminated intermittently. There was a recall under nhtsa campaign id number 12v527000 (air bags) however, the required part was unavailable to perform the repair. The manufacturer was not notified of the problem. The approximate failure mileage was 75,000. *tr
ODI 10568610
Air Bags
2002 jeep grand cherokee. Consumer writes in regards to air bag control module recall notice and seeks reimbursement for repairs. *smd the consumer stated it has been one year, since the air bag recall was announced and chrysler has yet, to remit compensation. In june of 2012, the air bag warning light illuminated and it remained lit whenever, the vehicle was driven. The code in the ecm showed that there was an…
ODI 10551316
Air Bags · Engine
Was driving and all of a sudden the air bag light and check engine light came on. Now they wont go off. Check engine light has been hooked up to computer but all it says is that there's an emissions leak but no one can find it. The air bag light wont go off. *tr
ODI 10494853
Air Bags
Tl* the contact owns a 2002 jeep grand cherokee. The contact stated that while parked, the air bag warning light illuminated as the warning chime began to sound. The contact received notification of nhtsa campaign number: 12v527000 (air bags) but was unable to obtain the remedy because the part needed to complete the repair was not available. The manufacturer was made aware of the issue. The vehicle was not serviced…
ODI 10512251
Air Bags
I was sent notice 6 months or so ago, and have called kimberly chrysler 3 times with regard to the safety recall for the airbag system occupant restraint control module. I was told that i would hear from jeep as to when this would be taken care of. I read on the chrysler recall paper that if i did not get this taken care of to report this to you. I would like to have this taken care of, and i am very upset that the…
ODI 10556558
Air Bags · Electrical System · Seats
My power steering went out, the air conditioner quit working, the air bags light will not go off, headlights come on and off when no one is in the vehicle, the electrical sensors are inoperable, and the heated seats get too hot, or not work at all. I have yet to receive any recalls for my 2002 jeep grand cherokee overland. I would like to know why i have not received any recall notices for the problems that have…
ODI 10532485
Air Bags
Tl* the contact owns a 2002 jeep grand cherokee. The contact stated that both the air bag and engine warning indicators would illuminate upon starting the vehicle. The warning indicator illuminated continuously until the vehicle was turned off. Nhtsa recall campaign id number 12v527000 (air bags) was associated with the failure. The recall was scheduled to began in april of 2013 and the part was unavailable. The…
ODI 10520364