2004 Jeep Grand Cherokee Air Bags Problems
- 313
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 313 stored complaint records:
- 37 indicate a crash
- 27 indicate injury
- 2 indicate fire
- 1 indicate a death
What owners report
- issue failure · 49 records
- failure parts · 46 records
- part recall · 43 records
- parts distribution · 36 records
- distribution disconnect · 35 records
- recall issue · 30 records
Mileage in stored records
| Band | Records |
|---|---|
| 100–150k mi | 28 |
| 150–400k mi | 17 |
| 60–100k mi | 16 |
| 30–60k mi | 8 |
| 1–30k mi | 4 |
Complaint records
Owner-submitted complaint content, presented as stored.
Air Bags
Tl* takata recall. The contact owns a 2004 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v673000 (air bags). The part was not available for the repair and the dealer did not provide a follow-up call. The vehicle was later taken to the dealer to have the recall repaired, but the contact was uncertain if the part was replaced. The contact was to speak to the manufacturer to verify…
ODI 10948651
Air Bags
Tl* takata recall. The contact owns a 2004 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v673000 (air bags); however, the part to do the recall repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution…
ODI 10893421
Air Bags
Tl* the contact owns a 2004 jeep grand cherokee. The contact received a notification of nhtsa campaign number: 15v673000 (air bags) however, the parts or remedy for the recall were not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced the failure. The vin was not…
ODI 10852440
Air Bags
Tl* the contact owned a 2004 jeep grand cherokee. While driving 45 mph, the contact lost control of the vehicle and crashed into a telephone pole. The air bags failed to deploy. A police report was not filed. The contact was transported by ambulance to the hospital. The contact sustained severe head injuries that required medical attention. The vehicle was destroyed and towed to the contact's residence. The vehicle…
Crash reported · 1 injury
ODI 10993352
Air Bags
My son was involved in an unexplained car accident on 9/26/15 in our 2004 jeep grand cherokee. The crash resulted in extensive physical and fire damage to the vehicle and the loss of my son's life. It was a beautiful sunny day and the cause remains unknown. Shortly after i received notice that his vehicle was involved in recall r60 for unintended air bag deployment which could result in a crash. My son was a new…
Crash reported · Fire reported · 1 death
ODI 10865596
Air Bags · Electrical System
Tl* the contact owns a 2004 jeep grand cherokee. While driving at 55 mph, the air bag warning light illuminated. In addition, the contact stated that the windows failed to roll downward and upwards and the doors failed to lock electronically. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
ODI 10764523
Air Bags
Tl* the contact owns a 2004 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v046000 (air bags) however the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Ma 10/26/2015
ODI 10762550
Air Bags
On august 21 , my son and i were proceeding through an intersection doing approximately 40 mph when an oncoming driver failed to yield and turned directly in front of our jeep. We were wearing our seat belts. We both sustained head injuries as a result of the crash. I don't remember much afterwards. We are healing and just thankful we are able to tell our story. The jeep has been declared totaled due to extensive…
Crash reported · 2 injuries
ODI 10760888
Air Bags
Tl* the contact owns a 2004 jeep grand cherokee. While driving at approximately 35 mph, the air bag warning light illuminated continuously. The vehicle was taken to an independent mechanic who was unable to determine the cause of the failure. The vehicle was not repaired. The vin was not included in nhtsa campaign number: 15v046000 (air bags). The manufacturer was not notified of the failure. The approximate failure…
ODI 10783626
Air Bags
The airbag red light and beep warning keep going off and on repeatedly. This started on july 29, 2015. This happens every time i drive the car.
ODI 10745196
Air Bags
I am just wanting to inform you that approx. 3+ years ago i have been getting the airbag recall and also rec. The recall for the gas tank problem. When i finally was able to take the car in for the airbag recall (3 yrs later) they finally got the part at this time they advised me that i was also on the gas tank recall and said they would call me when the parts came in. I found out that the first airbag repair did…
ODI 10744745
Air Bags
Tl* the contact owns a 2004 jeep grand cherokee. While driving the vehicle, the air bag warning light flashed and a chime sounded. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 156,500. Ma 10/5 the consumer stated the problem occurred for several days. Updated 01/27/16.*jb
ODI 10745231
Air Bags
Tl* takata recall. The contact owns a 2004 jeep grand cherokee. The contact stated that the air bag warning light remained illuminated. The vehicle was taken to the dealer to be diagnosed, but was not repaired. The vehicle was included in nhtsa campaign number: 15v673000 (air bags). The contact stated that the failure was intermittent. The manufacturer was not notified of the failure. The approximate failure mileage…
ODI 10819737
Air Bags
Tl* the contact owns a 2004 jeep grand cherokee. The contact stated that the air bag light remained illuminated. The contact received notification of nhtsa campaign number: 15v673000 (air bags) and stated that the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The…
ODI 10883977
Air Bags
I received a recall notice from fca (fiat chrysler automobiles) in march, 2015 that that occupant restraint control module was defective and it needed to be repaired. As of today, july 2, 2015, the company still does not have the parts ready to remedy the defect. This is an unreasonable time delay to repair the safety defect.
ODI 10731766
Air Bags
The air bag light keeps going on and off. I have not found a pattern as to what causes this to happen. I am worried because i have seen other recalls on jeep grand cherokees which caused the air bag to deploy for no reason.
ODI 10731674
Air Bags
Tl* the contact owns a 2004 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v673000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
ODI 10809643
Air Bags
Tl* the contact owns a 2004 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v673000 (air bags) and stated that the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The vin was unknown. The contact had not experienced a failure. Parts…
ODI 10861687
Air Bags
Tl* the contact owns a 2004 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v673000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
ODI 10810055
Air Bags
Tl* the contact owns a 2004 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v046000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
ODI 10892092
Air Bags
I have yet to have my jeep fixed with safety recall m35/nhtsa 12v-527. I have received letters about this problem and have answered chrysler about this fix to no avail. I have received multiple letters for the recall, and i went to a local dealer and was told to wait for chrysler to send me a letter to say the parts are available. I can't understand why it is taking months for this repair to take place. Please help…
ODI 10722118
Air Bags · Seat Belts
Tl* the contact owns a 2004 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v046000 (air bags); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Updated 7/21/15*cn updated…
ODI 10721432
Air Bags
Tl* the contact owns a 2004 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v673000 (air bags); however, the parts to do the recall repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
ODI 10864675
Air Bags
Tl* the contact owns a 2004 jeep grand cherokee. While the contact's friend was accelerating from a stop sign, another truck crashed into the front side of the contact's vehicle. None of the air bags deployed. A police report was filed. There were no injuries. The contact received notification of nhtsa campaign number: 15v673000 (air bags). The part to do the repair was unavailable. The contact stated that the…
Crash reported
ODI 11011951
Air Bags
Tl* the contact owns a 2004 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v046000 (air bags); however, the part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
ODI 10724522