2004 Jeep Grand Cherokee Air Bags Problems
- 313
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 313 stored complaint records:
- 37 indicate a crash
- 27 indicate injury
- 2 indicate fire
- 1 indicate a death
What owners report
- issue failure · 49 records
- failure parts · 46 records
- part recall · 43 records
- parts distribution · 36 records
- distribution disconnect · 35 records
- recall issue · 30 records
Mileage in stored records
| Band | Records |
|---|---|
| 100–150k mi | 28 |
| 150–400k mi | 17 |
| 60–100k mi | 16 |
| 30–60k mi | 8 |
| 1–30k mi | 4 |
Complaint records
Owner-submitted complaint content, presented as stored.
Air Bags
For over a year, i have received multiple notices stating a safety recall for my 2004 jeep gr cherokee...refer to r06 / nhtsa 15v-046 (airbag system occupant restraint control). Every time i contact my local dealer, they tell me the part is not available...i now have no faith that this will ever be resolved. Help!
ODI 10836414
Air Bags
Tl* the contact owns a 2004 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v046000 (air bags); however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. The vin was not available.
ODI 10750048
Air Bags
Tl*the contact owns a 2004 jeep grand cherokee. The contact received a notification for nhtsa campaign id number: 12v527000 (air bags) and stated that the part needed was unavailable to repair the vehicle. The dealer was unable to inform when the part would become available. The manufacturer was not notified of the issue. The contact had not experienced a failure.
ODI 10680050
Air Bags
Tl* takata recall. The contact owns a 2004 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v046000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not…
ODI 10918728
Air Bags
Tl* the contact owns a 2004 jeep grand cherokee. The contact received notification of nhtsa campaign number: 12v527000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Updated 04/07/16*lj updated 12/14/2017*js
ODI 10786941
Air Bags
Both airbags deployed while driving northbound on interstate 95, no crash involved, they just suddenly deployed. Passenger sustained injuries (scratches, bruises, etc), which did not require paramedics attention; however, he is still complaining his right knee is a bit numb. *tr
1 injury
ODI 10676850
Air Bags
Tl* takata recall. The contact owns a 2004 jeep grand cherokee. The contact stated that the recall notice for nhtsa campaign number: 15v673000 (air bags) was received in 2015. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed for the recall remedy were still not available. The contact had not experienced a failure.
ODI 10950126
Air Bags
Tl* the contact owns a 2004 jeep grand cherokee. The contact received notification of nhtsa campaign numbers: 15v046000 (air bags) and 12v527000 (air bags) however, the parts needed to perform the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
ODI 10746016
Air Bags · Body · Wheels
Purchased and installed 4 new goodyear wranglers in september at town fair tire. While my son was driving at approximately 25 mph the right front passenger tire came off of the rim causing loss of steering which resulted the vehicle hitting a utility pole and going off road and hitting a stone wall, went to town fair and was asked what do you want us to do about it manager didn't seem to inclined to help us. *tr
Crash reported
ODI 10669657
Air Bags
Air bag warning light coming on intermittantly. *tr
ODI 10662528
Air Bags
My air bag light keeps coming on and off when ever i am driving the vehicle it was doing it a couple months ago but stopped now doing it again. And my floor boards are getting soaked under the floor mates having to clean up everyday. *tr
ODI 10649628
Air Bags
Tl* the contact owns a 2004 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v046000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
ODI 10785165
Air Bags · Engine
Tl* the contact owns a 2004 jeep grand cherokee. While driving at an unknown speed, the contact noticed smoke around the front end of the vehicle. In addition, the vehicle shook and stalled. The contact also stated that the passenger side air bag was coming out as if it were partially deployed. The vehicle was towed to a private mechanic, but was not diagnosed or repaired. The manufacturer was not notified. The vin…
Fire reported
ODI 10640795
Air Bags
Tl* the contact owns a 2004 jeep cherokee. The contact received notification of nhtsa campaign number: 12v527000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer had not been notified of the issue. The contact had not experienced a failure.
ODI 10620728
Air Bags
This vehicle was involved in a major roll off a cliff, landing on front end rolling several times then rolled side over side. The vehicle was a total loss. The airbags on both sides failed to deploy during this accident. The driver had multiple bruises and cuts around head, neck and arms. Along with a concussion that is just beginning to clear up after 2 weeks. *tr
Crash reported · 1 injury
ODI 10606167
Air Bags
Tl* the contact owns a 2004 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v046000 (air bags); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Updated 09/01/15*lj updated 12/3/15…
ODI 10724354
Air Bags
Tl* takata recall. The contact owns a 2004 jeep grand cherokee. The contact stated that on several occasions, the air bags warning light illuminated. The contact stated that the failure was intermittent. The contact received notification of nhtsa campaign number: 15v673000 (air bags) however, the parts to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount…
ODI 10846142
Air Bags
I have been trying for 6 months to get my recall fixed for the occupant, restraint control module filter circuit repaired, galeana chrysler in columbia sc will not schedule me for repairs. *tr
ODI 10578330
Air Bags
Tl* the contact owns a 2004 jeep cherokee. The contact received a recall notification for nhtsa campaign number: 12v527000 (air bags) and stated that the part needed was unavailable to perform the repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
ODI 10618632
Air Bags
I am e-mailing injuring about the recall for jeeps airbag. The jeep dealership in my city does not have the recall piece but has called and sent an e-mail about how important it is to get the recall done. Wondering what i should do? *tr
ODI 10566085
Air Bags · Electrical System
Tl* the contact owns a 2004 jeep grand cherokee. The contact had the vehicle repaired by an authorized dealer under nhtsa campaign number: 12v527000 (air bags ). After the repairs, the windshield wipers would not turn off, and the headlights would randomly turn on and off recurringly. The vehicle was taken back for a diagnostic test where the independent mechanic diagnosed that the inner body module needed to be…
ODI 10566934
Air Bags
Tl* the contact owns a 2004 jeep grand cherokee. The contact stated that he attempted to have the vehicle repaired under nhtsa campaign number: 12v527000 (air bags) but was informed that the parts were not available. The contact felt that since the failure was reported in november of 2012, there should have been a remedy available before february of 2014. The contact stated that the manufacturer had exceeded a…
ODI 10563426
Air Bags
Chrysler has failed to correct the following recalls: m35/nhtsa 12v-527 since feb 2014 we took it to chrysler they said it was fixed and then we received additional documentation that the fix was not corrected due to parts being incompatible. We have not heard anything since march 2015. We called the local dealer and parts were not available yet.
ODI 10717169
Air Bags
Tl* the contact owns a 2004 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v046000 (air bags) however, the part to do the repairs was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The contact had not experienced a failure. Parts distribution disconnect.
ODI 10825603
Air Bags · Seat Belts
Received safety recall m35/nhtsa 12v-527 on 2/4/2014 indicating the airbag system (occupant restraint control module) may experience a front airbag and/or seatbelt pretensioner inadvertent deployment. An inadvertent deployment while driving could distract driver and cause a crash without warning. On 2/5/2014, i contacted dealer (pearson jeep/chrysler [redacted]. Richmond, va). Dealer's response was "there are no…
ODI 10563032