2004 Jeep Grand Cherokee Air Bags Problems
- 313
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 313 stored complaint records:
- 37 indicate a crash
- 27 indicate injury
- 2 indicate fire
- 1 indicate a death
What owners report
- issue failure · 49 records
- failure parts · 46 records
- part recall · 43 records
- parts distribution · 36 records
- distribution disconnect · 35 records
- recall issue · 30 records
Mileage in stored records
| Band | Records |
|---|---|
| 100–150k mi | 28 |
| 150–400k mi | 17 |
| 60–100k mi | 16 |
| 30–60k mi | 8 |
| 1–30k mi | 4 |
Complaint records
Owner-submitted complaint content, presented as stored.
Air Bags
2004 jeep grand cherokee. Consumer writes in regards to air bag system occupant restraint control module recall notice. *smd the consumer stated there has been no follow-up instructions from chrysler concerning the recall and no repairs have been made.
ODI 10563074
Air Bags
2004 jeep grand cherokee. Consumer writes in regards to air bag system control module recall notice. *smd the consumer stated he received the recall notice, over a year ago. To date, the parts are still not available. *jb
ODI 10563073
Air Bags
Airbag & seatbelt warning lights will not go out. Have complained to chrysler-jeep, but they do not want to include problem solution under recall.... *tr
ODI 10567019
Air Bags · Steering
We slipped on some black ice and the jeep went up a hill and then we flipped and landed upside down. This is the second time this happened the other time was last year feb 18 2013 when my 2001 jeep grand cherokee rolled over three times before landing upside down. Last year it was me and my 3 sons. Thus year it was me and my husband. I injured my leg and back. Also neither times did the air bags deploy. *tr
Crash reported · 2 injuries
ODI 10562259
Air Bags
Tl* the contact owns a 2004 jeep grand cherokee. The contact stated that nhtsa campaign number: 12v527000 (air bags) had exceeded a reasonable amount of time for repair. The dealer stated the part was not available. The manufacturer was not made aware of the delay. The vehicle was not repaired. The contact had not experienced any failure.
ODI 10594810
Air Bags
2004 jeep grand cherokee. Consumer writes in regards to air bag system occupant restraint control module recall notice. *smd the consumer stated he called the dealer 4 times, only to be told the parts were on back order.*jb
ODI 10557783
Air Bags
Tl* the contact owns a 2004 jeep grand cherokee. The contact received notification of nhtsa campaign number 12v527000 (air bags) and was recently informed by the manufacturer that the part was not available. An arrival date could not be provided. The contact had not experienced a failure. The vin was unavailable.
ODI 10555036
Air Bags
Tl* the contact owns a 2004 jeep grand cherokee. The contact stated while at a stop light the air bag warning light illuminated. The passenger and the drivers side air bag deployed simultaneously. The vehicle was taken to the dealer to have a diagnostic test performed. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure and current mileage was 160,000.
ODI 10550838
Air Bags
Tl* the contact owns a 2004 jeep cherokee laredo. The contact stated that he received notification of nhtsa campaign number: 12v527000 (air bags) and the parts were not available. The contact also mentioned that the dealer had not contacted him for the recall repair and he had not experienced a failure. The manufacturer was notified.
ODI 10555694
Air Bags
Tl* the contact owns a 2004 jeep grand cherokee. The contact stated that he attempted to have the vehicle repaired under nhtsa campaign number: 12v527000 (air bags ) but was informed that the parts were not available and a second notice would be sent when the did become available. The contact felt that since the failure was reported in november of 2012, there should have been a remedy available before october 2013.…
ODI 10549525
Air Bags
Tl* takata recall. The contact owns a 2004 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v046000 (air bags) and the part was not available to receive the recall repair within a reasonable time frame. The contact called more than one dealer and they were unable to determine when the recall repair appointment would be scheduled. One dealer indicated that the part did not fit and…
ODI 10823802
Air Bags
Tl* the contact owns a 2004 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v046000 (air bags) and stated that the part needed was not available for an extended period of time. The dealer did not provide a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall…
ODI 10705615
Air Bags
Tl* the contact owns a 2004 jeep grand cherokee. The contact received notification of nhtsa campaign number: 12v527000 (air bags) in the mail several months ago and stated the dealer informed her the parts were not available for the repair. The manufacturer was notified. The contact had not experienced a failure.
ODI 10546444
Air Bags
I was driving home from a camping trip with my family on 9/2/13 on hwy 2 in laurel hill, fl, traveling approximately 50 mph on a two-lane road when the air bag light on the dashboard illuminated and shortly thereafter the driver-side airbag deployed. Nanoseconds later the passenger-side airbag deployed. I managed to keep from running off the road and pulled off onto the narrow shoulder. My wife's knee was hurt…
1 injury
ODI 10545109
Air Bags
Tl* the contact owns a 2004 jeep grand cherokee. The contact stated that he received notification of nhtsa campaign number 12v527000 (air bags) several months ago and was informed by the manufacturer that the part was not available. The contact had not experienced a failure. The vin was unavailable. Updated 10/17/13*cn
ODI 10536901
Air Bags
Tl* the contact owns a 2004 jeep grand cherokee. The contact stated that in august 2013, he received notification of nhtsa campaign number: 12v527000 (air bags ). The contact stated that he attempted to have the vehicle repaired on numerous occasions but the manufacturer stated that they were not manufacturing parts for the recall. The vehicle was not repaired. The contact did not experience the failure. The vin was…
ODI 10554429
Air Bags
Tl* the contact owns a 2004 jeep grand cherokee. The contact received a recall notice for nhtsa campaign number: 12v527000 (air bags); however, the part needed for the repair was unavailable. The manufacturer was notified. The contact had not experienced a failure.
ODI 10619290
Air Bags
Tl* the contact owns a 2004 jeep grand cherokee. The contact receive notification of nhtsa campaign number: 12v527000 (air bags)several months ago and stated that the dealer informed her the parts were not available for the repair. The manufacturer was not notified. The contact had not experienced a failure. Updated 9/4/13 *cn
ODI 10532648
Air Bags
Tl* the contact owns a 2004 jeep grand cherokee. The contact stated that he received notification of nhtsa campaign number: 12v527000 (air bags) and stated that the parts were not available. The contact also mentioned that he was experiencing problems with the vehicle and the air bag warning light illuminated intermittently. The manufacturer was notified. The approximate failure and current mileage was 98,000.…
ODI 10545647
Air Bags
I was traveling at 55 mph going west when a ford focus ran a stop sign and hit me from the side going 80ish mph. We spun out and rolled several times, the side and front airbags did not deploy. We got lucky and for the most part walked away from an accident that should of killed us. *tr
Crash reported · 1 injury
ODI 10532745
Air Bags
Tl* the contact owns a 2004 jeep grand cherokee. The contact received notification of nhtsa campaign id number: 12v527000 (air bags) several months ago and stated the dealer informed her that the parts were not available for the repair. The manufacturer was not notified. The contact had not experienced a failure. *tr
ODI 10525601
Air Bags
Tl* the contact owns a 2004 jeep grand cherokee. The contact stated that he received notification of nhtsa campaign number: 12v527000 (air bags) and stated that the parts were not available. The contact stated that he had not experienced a failure.
ODI 10546520
Air Bags
2004 jeep grand cherokee. Consumer writes in regards to air bag system occupant restraint module recall notice. *smd the consumer stated months ago, he received a recall notice, regarding the occupant restraint module. However, as of today, he has not heard anything further regarding the recall and associated repair.
ODI 10522373
Air Bags · Seat Belts
Swerved to avoid a deer and ended up in the ditch. My air bag failed to deploy and my face hit the steering wheel. Cut above eye requiring stitches, my teeth cut through mouth requiring stitches. Severe concussion. Compression fractures l1-l3, t4-t8 in back. My right clavicle was broken due to seat belt not catching. Air lifted to hospital.
Crash reported · 1 injury
ODI 10733792
Air Bags
Tl* the contact owns a 2004 jeep grand cherokee. The contact stated that nhtsa campaign number: 12v527000(air bags) had exceeded a reasonable time for repair. The dealer and manufacturer both stated that the part was not available for repair. The vehicle was not repaired. The contact had not experienced a failure.
ODI 10561348