2004 Jeep Grand Cherokee Air Bags Problems
- 313
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 313 stored complaint records:
- 37 indicate a crash
- 27 indicate injury
- 2 indicate fire
- 1 indicate a death
What owners report
- issue failure · 49 records
- failure parts · 46 records
- part recall · 43 records
- parts distribution · 36 records
- distribution disconnect · 35 records
- recall issue · 30 records
Mileage in stored records
| Band | Records |
|---|---|
| 100–150k mi | 28 |
| 150–400k mi | 17 |
| 60–100k mi | 16 |
| 30–60k mi | 8 |
| 1–30k mi | 4 |
Complaint records
Owner-submitted complaint content, presented as stored.
Air Bags
AIRBAGS INADVERTENTLY DEPLOYED. *TR
1 injury
ODI 10515999
Air Bags
I am writing about a safety recall i received in january 2013. The recall m35/nhtsa 12v-527 deals with deployment of air bags due to an electrical issue. I have followed multiple time with chrysler on when the parts will be available to fix the problem. As of today, they still have no idea. I am concerned that we are driving a car with such a dangerous recall and the manufacturer is not addressing the issue. It…
ODI 10511350
Air Bags
Tl* the contact owns a 2004 jeep grand cherokee. The contact received notification of nhtsa campaign number: 12v527000 (air bags). The manufacturer and dealer were contacted and stated that the part was not available for repair. The contact had not experienced a failure. The vehicle was not repaired. The current mileage was 68,000.
ODI 10537884
Air Bags
Tl* the contact owns a 2004 jeep grand cherokee. The contact received notification of nhtsa campaign numbers: 12v527000 (air bag) and 15v046000 (air bags); however, the parts needed to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure.
ODI 10735796
Air Bags
Tl* the contact owns a 2004 jeep grand cherokee. The contact stated that the air bag warning light illuminated. The dealer stated that the air bag module would need to be replaced. There was a recall for the air bag failure under nhtsa campaign number: 12v527000 (air bags) but the part needed to complete the repair was not available. The contact was notified one year later that the recall repairs could be performed…
ODI 10564051
Air Bags · Seat Belts
I have a vehicle that is involved in a recall. I tried a year ago to get it fixed; there were no parts available. We were told we would be notified when parts came in. I just received another notice in the mail about the recall, and i am concerned for my family's safety. I need this fixed asap. I drive almost an hour both ways every day and of course my children are my first concern. I need this remedied asap, i…
ODI 10702332
Air Bags · Electrical System
Tl* the contact owns a 2004 jeep grand cherokee. The contact received notification of nhtsa campaign number 12v527000 (air bags) and had not experienced the failure as described in the recall however, the contact was concerned that the failure could occur at any moment. The dealer advised that the part needed to complete the recall service was not available and that he would receive a recall letter when the parts…
ODI 10522560
Air Bags
Tl* the contact owns a 2004 jeep grand cherokee. The contact stated that he received notification of nhtsa campaign id number: 12v527000 (air bags) and was advised that the parts were not available. The contact stated had not experienced a failure.
ODI 10544011
Air Bags
2004 jeep grand cherokee. Consumer writes in regards to air bag system occupant restraint control module recall notice. *smd the consumer contacted the dealer on more than one occasion, only to be told, there were unable to get the parts needed to correct the problem.
ODI 10525459
Air Bags
Tl* the contact owns a 2004 jeep grand cherokee . The contact stated that the air bag warning light was illuminated. The contact later received notification of nhtsa campaign number: 12v527000(air bags) and took the vehicle to the dealer for inspection and repairs. The dealer advised the contact that the parts needed fro the recall service were not available. The vehicle was not repaired. The manufacturer was…
ODI 10497727
Air Bags
Tl* the contact owns a 2004 jeep grand cherokee. The contact received notification of nhtsa campaign number: 12v527000 (air bag) and stated that the part needed to repair the vehicle was unavailable. The dealer was unable to provide an expected date for when the part was to become available. The manufacturer was made aware of the problem. The contact had not experience a failure. Updated 3/28/14*cn updated 04/22/14
ODI 10566238
Air Bags
Tl* the contact owns a 2004 jeep cherokee. The contact received a recall notice for nhtsa campaign number: 12v527000 (air bags) and stated that the part needed was unavailable to perform the repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
ODI 10619416
Air Bags
Tl* the contact owns a 2004 jeep grand cherokee. The contact stated there was a recall associated with nhtsa campaign id number 12v527000 ( air bags), however the parts were unavailable. The manufacturer was notified and they were unable to provide an expected date for the remedy parts to become available. The contact had not experienced failure. Updated 08/15/13*lj
ODI 10522231
Air Bags
Tl* the contact owns a 2004 jeep grand cherokee. The contact stated that the air bag indicator illuminated in the vehicle. The contact received a recall notice for nhtsa campaign number: 12v527000 (air bags) however, the part needed for the repair was unavailable. The manufacturer was notified. The approximate failure mileage was 106,000. Updated 09/16/14*lj updated 1/15/15/2015 *js
ODI 10618901
Air Bags
Tl* the contact owns a 2004 jeep grand cherokee. The contact stated that she attempted to have the vehicle repaired under nhtsa campaign number: 12v527000 (air bags) but was informed that the parts were not available. The contact felt that since the failure was reported in november of 2012, there should have been a remedy available before november 2013. The contact had experienced a failure where the air bag warning…
ODI 10552067
Air Bags
Tl* the contact owns a 2004 jeep grand cherokee. The contact received notification of nhtsa campaign number: 12v527000 (air bags) several months ago and stated that the dealer informed her that the parts were not readily available for the repair. The manufacturer was notified but did not advise the contact on when the parts would become available. The contact had not experienced a failure. The consumer was informed,…
ODI 10533867
Air Bags
Tl* the contact owns a 2004 jeep grand cherokee. The contact stated that the parts needed to complete nhtsa campaign id number 12v527000 (air bags) was unavailable to perform the repair. The dealer was unable to provide an expected date for when the remedy part would become available. The manufacturer was notified of the problem. The contact had not experienced a failure. Updated 3/12/14*cn the cnsumer stated the…
ODI 10561772
Air Bags
Tl* the contact owns a 2004 jeep grand cherokee. The contact stated that the part needed to complete the repairs for nhtsa campaign id number was 12v527000 (air bags) remained unavailable. The manufacturer was unable to provide an expected date for the remedy part to become available. The contact had not experienced any failure.
ODI 10536270
Air Bags
Tl* the contact owns a 2004 jeep grand cherokee. The contact stated that notification of nhtsa campaign number 12v527000(air bags) was received in january of 2013 and the parts were still not available. The contact had notified the dealer and the manufacturer several times in reference to the problem but no solution was been offered. *tr
ODI 10567635
Air Bags
Tl* the contact owns a 2004 jeep grand cherokee. The contact stated that nhtsa campaign number: 12v527000 (air bags) had exceeded a reasonable time for repair. The contact received the recall letter one year ago. The dealer and the manufacturer advised the contact that the part was not available for repair. Updated 2/27/14*cn updated 3/10/2014 *js
ODI 10564925
Air Bags
The air bag has not deployed, yet. I recieved a recall notice jan. 1st 2013 and have not been contacted by anyone since. I would like to know the status of recall m35/nhtsa 12v-527. Next week will be ten months of which i have been driving this defective vehicle. I would appreciate any information about this recall. Thanks, *js
ODI 10545498
Air Bags
Tl* the contact owns a 2004 jeep grand cherokee. The contact stated that nhtsa campaign number 12v527000 (air bags) had exceeded a reasonable time for repair. The contact received the recall letter in january 2013. The dealer advised that the part was not available for repair. The contact did not experience the failure; however the contact was concerned that the air bag could possibly deploy inadvertently. The…
ODI 10535734
Air Bags
Tl* the contact owns a 2004 jeep grand cherokee. The received notification of nhtsa campaign number: 12v527000 (air bags) december 2013 however, the part needed to complete the recall repair had not become available. The contact stated that the air bag warning light was now illuminated continuously. The manufacturer was contacted and advised that the part still had not become available. The manufacture could not…
ODI 10515219
Air Bags · Service Brakes · Steering
I had a collision with a deer and my airbags did not deploy! My brakes did not work, and my steering was dysfunctional! *tr
Crash reported
ODI 10490092
Air Bags
Tl* the contact owns a 2004 jeep grand cherokee. The contact received recall notification for nhtsa campaign number: 12v527000 (air bags) and the part needed to repair the vehicle was unavailable. The dealer was unable to provide an expected date for the part to be available. The manufacturer was made aware of the problem. There are no failures at this time.
ODI 10562863