2004 Jeep Grand Cherokee Air Bags Problems
- 313
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 313 stored complaint records:
- 37 indicate a crash
- 27 indicate injury
- 2 indicate fire
- 1 indicate a death
What owners report
- issue failure · 49 records
- failure parts · 46 records
- part recall · 43 records
- parts distribution · 36 records
- distribution disconnect · 35 records
- recall issue · 30 records
Mileage in stored records
| Band | Records |
|---|---|
| 100–150k mi | 28 |
| 150–400k mi | 17 |
| 60–100k mi | 16 |
| 30–60k mi | 8 |
| 1–30k mi | 4 |
Complaint records
Owner-submitted complaint content, presented as stored.
Air Bags
Tl* the contact owns a 2004 jeep grand cherokee.the contact stated that he received notification of nhtsa campaign number: 12v527000 ( air bags ) in december 2012. The contact stated that he attempted to have the vehicle repaired on numerous occasions but parts were unavailable. The vehicle was not repaired. The contact stated that he had not experienced the failure. The manufacturer was notified.
ODI 10577451
Air Bags · Seat Belts
According to chrysler jeep safety recall m35 / nhtsa 12v-527 (the updated version that includes the 2002-2004 jeep grand cherokee vehicles instead of the original which only included 2002-2003 jeep liberty vehicles): "the airbag system occupant restraint control (orc) module on your vehicle (vin: [redacted]) may experience a front airbag and/or seat belt pretensioner inadvertent deployment. An inadvertent deployment…
ODI 10617481
Air Bags
Received a notice of recall (m35) letter from chrysler around december 2012 after it was announced on the news in september of 2012. I brought my vehicle to the dealer and they verified that my vehicle is part of the recall. It is now december 2013 and the recall has not been resolved. I call the dealer and the dealer is still telling me they don't have the part to correct the recall. I'm now worried about the…
ODI 10555545
Air Bags
Tl* the contact owns a 2004 jeep grand cherokee. The contact stated that a chime sounded inside of the vehicle as the air bag warning indicator began to illuminate intermittently. The contact referenced nhtsa campaign id number 12v527000 (air bags) and stated that the part needed to complete the repair was unavailable. The manufacturer was notified and they were unable to provide an expected date for the remedy part…
ODI 10538499
Air Bags
Received safety recall notice m35nhtsa 12v-527 in late 2012 (airbag control module). Advised i would receive followup recall notice when parts were available. Checked local dealer in feb 2012 and was advised the parts were to be available in march 2012. Just checked dealer today (8/5/13) and was advised they do not have any date from jeep on when parts would be available. Is anyone from nhtsa following up on this…
ODI 10533903
Air Bags
Tl* the contact owns a 2004 jeep grand cherokee. The contact received notification of nhtsa campaign number: 12v527000 (air bag) and stated that the part needed to repair the vehicle was unavailable. The dealer was unable to provide an expected date for the part to become available. The manufacturer was not notified of the problem. The contact had not experienced a failure.
ODI 10562643
Air Bags · Sensor/Control Module
Received notice 11/8/12 that nhtsa campaign number 12v527000 was issued for a recall of 2004 jeep grand cherokee on which a component in the air bag control module may fail causing airbag deployment. Although we have received numerous notices, since january 2013 and as recently as january 2, 2014, from chrysler corporation and both local chrysler dealers, to alert us to this recall, upon attempting to schedule our…
ODI 10559256
Air Bags
This jeep was recalled 11/08/2012 for an air bag problem. I have contacted jeep many times with no real progress. Jeep sent me confirmation of the recall and its been over 6 months and today "06/03/2013" i called jeep and they do not have any idea of a date they can fix it. According to the letter if its not fixed in a reasonable amount of time i should complain. I call over 6 months very unreasonable! Will jeep pay…
ODI 10515257
Air Bags
Our jeep was recalled in nov of 2012 for faulty airbags that could deploy and cause a crash without warning. We brought the vehicle right in for repairs and have since been driving it around with two children in it. We then received another recall notice in jan 2015 stating that the original repair does not satisfactorily eliminate the potential for inadvertent deployments. We have since used the vehicle only when…
ODI 10744166
Air Bags
Air bag light came on my 2004 jeep grand cherokee and i saw in the newspaper that they have been recalled because of air bags going off and recalls would be sent out in january but if your light was on take it in to a dealer. I took it in on11/12/2012 but they told me it wasn't on recall and i told them in it was in the newspaper and they said i need to wait to get my recall notice. *tr
ODI 10484718
Air Bags
Tl* the contact owns a 2004 jeep grand cherokee. The contact received recall notice nhtsa campaign id number 12v527000 (air bags: inadvertent air bag deployment). The contact stated that the parts were not available for the repair. The manufacturer was contacted but were unable to provide an estimated time of arrival for the parts. The current mileage was 189,000. The contact did not experience a failure.
ODI 10510774
Air Bags
Have been to chrysler dealer for recall info received on air bags and set up replacement appointment,arrived then dealer said tried to use parts from another model to fix??come on!!didn't have parts ,would order right parts and call that was 3 months ago!!!great dealer wanted to fix my gear box instead on jeep!was so crazy of a service call.the service rep was not trust worthy after that but now trust shot with lack…
ODI 10560576
Air Bags
Tl* the contact owns a 2004 jeep grand cherokee. The contact received notification of nhtsa campaign number: 12v527000 (air bags) in october 2012. The contact stated that he attempted to have the vehicle repaired on numerous occasions but the dealer stated that the parts were unavailable. The vehicle was not repaired. The manufacturer was notified. The contact did not experience the failure.
ODI 10557692
Air Bags
Tl* the contact owns a 2004 jeep grand cherokee. The contact stated that he received notification of nhtsa campaign number: 12v527000 (air bags ) in november of 2012. The dealer was contacted to schedule and appointment for recall repairs but the parts were not available. The vehicle was not repaired. The manufacturer was not notified. The contact had not experienced a failure.
ODI 10521932
Air Bags
Tl* the contact owns a 2004 jeep grand cherokee. The contact received notification of nhtsa campaign number: 12v527000 (air bags) and stated that the part needed to repair the vehicle was unavailable. The dealer was unable to provide an expected date for when the part would become available. The manufacturer had not been made aware of the problem. The contact had not experienced a failure.
ODI 10564942
Air Bags
Tl*the contact owns a 2004 jeep grand cherokee. The contact stated that nhtsa campaign id number: 12v527000 (air bags) had exceeded a reasonable time for repair. The recall letter was received over a year ago, in which the dealer advised that the part was not available for repair. The contact had not experienced a failure.
ODI 10545550
Air Bags
I have received recall m35/nhtsa 12v-527 occupant restraint control, 3 times in 2 years, each time i take it to my chrysler dealer, stevens creek chrysler and dodge, san jose ca, they say the parts are on back order and that they will call me, never happened. *tr
ODI 10619471
Air Bags
The driver was driving around a curve. An oncoming vehicle crossed the center line. The driver of the jeep moved over to avoid a head on collision and the jeep went over and embankment and hit front end and flipped five times. The driver was ejected from the vehicle. Her daughter was in a car seat. The driver sustained multiple injuries and fractures of the spine, pelvis, ribs and also miscarried. The car was a…
Crash reported · 1 injury
ODI 10485333
Air Bags
Tl* the contact owns a 2004 jeep grand cherokee. The contact stated there was a recall associated with nhtsa campaign id number 12v527000 (air bags) and the part was unavailable for one year. The manufacturer was notified and they were unable to provide an expected date for the part to be available. There are no failures at this time.
ODI 10525095
Air Bags · Vehicle Speed Control
Tl* the contact owns a 2004 jeep grand cherokee. While driving at various speeds, whenever the accelerator pedal was depressed, the vehicle failed to accelerate. While at a stop sign, the contact attempted to accelerate forward, but the vehicle was unable to move. As a result, another vehicle crashed into the driver side of the contact's vehicle. The air bags did not deploy. There were no injuries. A police report…
Crash reported
ODI 10809323
Air Bags · Electronic Stability Control
Jeep has two recalls on my 2004 jeep grand cherokee, but has done nothing for months. I received a notice recall m35/nhtsa warning that airbags might deploy on their own. So far, jeep has done nothing to fix it. They sent me a frightening notice and then, nothing. Auto manufacturerers need to be required to fix defects in a timely fashion. I know there is another recall that occurred earlier this summer, and i…
ODI 10537056
Air Bags
Tl* the contact owns a 2004 jeep grand cherokee. The contact stated that the air bag warning light would illuminate intermittently. The dealer and the manufacturer were both notified, but denied any assistance with repairs to the failure because the vehicle was not included in the recall associated with nhtsa campaign id number: 02v099000 (air bags:frontal). The vehicle was not repaired. The failure and the current…
ODI 10440580
Air Bags
Tl* the contact owns a 2004 jeep grand cherokee. The contact stated that the horn became inoperable. The dealer diagnosed that there was a clock spring defect. The manufacturer was not notified of the failure. The vehicle was repaired. The failure mileage was 87,500 and the current mileage was 88,000.
ODI 10433653
Air Bags
Tl* the contact owned a 2004 jeep grand cherokee. While driving approximately 50 mph, the vehicle crashed and flipped over three times. The air bags did not deploy. The vehicle crashed into a telephone pole and mailbox. The air bags failed to deploy. A police report was filed. The contacts sustained medical attention for a cut on her head, scrapes, knee bruises, and bruises across the chest from the seat belt. The…
Crash reported · 2 injuries
ODI 10920251
Air Bags
Tl* the contact owns a 2004 jeep grand cherokee. While driving approximately 40 mph, the contact drove over a bump in the road. As a result, the air bag warning light illuminated. The vehicle was taken to a dealer, where it was diagnosed that the rear curtain connector needed to be adjusted and the orc module wiring needed to be replaced. The vehicle was repaired. The contact received notification of nhtsa campaign…
ODI 10693785