1. Jeep Grand Cherokee
  2. Problems
  3. 2004
  4. Air Bags

2004 Jeep Grand Cherokee Air Bags Problems

313
Owner complaint records in our dataset

Records are owner complaints, not a measured failure rate.

Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.

Among these 313 stored complaint records:

  • 37 indicate a crash
  • 27 indicate injury
  • 2 indicate fire
  • 1 indicate a death

What owners report

  • issue failure · 49 records
  • failure parts · 46 records
  • part recall · 43 records
  • parts distribution · 36 records
  • distribution disconnect · 35 records
  • recall issue · 30 records

Mileage in stored records

BandRecords
100–150k mi28
150–400k mi17
60–100k mi16
30–60k mi8
1–30k mi4

Complaint records

Owner-submitted complaint content, presented as stored.

  • February 6, 2010 · 100,000 miles

    Air Bags · Vehicle Speed Control

    Driving 2004 jeep grand cherokee ltd on service road of i75 in dallas. Normal road conditions and visibility. Sudden engine acceleration which could not be slowed by braking and shifting into neutral. To avoid a rear end collision, the jeep crashed head-on through iron fencing and into trees. The airbags did not deploy. Car was deemed a total loss by the insurance company. I had the car inspected by master mechanics…

    Crash reported

    ODI 10308705

  • October 4, 2009 · 79,000 miles

    Air Bags

    Oct 4 2009 dodged deer in road going about 30 mph hit metal light pole head on taking the pole out of the ground split bumper in two destroying front end deep v in radiator totaling my 2004 grand cherokee, no airbags deployed no injuries involved. *tr

    Crash reported

    ODI 10286780

  • September 11, 2008 · 62,000 miles

    Air Bags · Frontal · Side/Window · Steering

    After losing power steering vehicle collided with a guard rail. Air bags failed to deploy in the frontal/side collision prior to a head on collision into a median/ditch and a roll over in a 2004 jeep grand cherokee. Vehicle was totaled so nothing was done to repair. Consequences were a totaled vehicle, loss of personal property and severe bodily damage to driver resulting in brain contusions and hematomas, a 7 in…

    Crash reported · 1 injury

    ODI 10268793

  • July 28, 2008 · 61,690 miles

    Air Bags · Equipment

    For the last 6 months "air bag" light comes "on" and remains and goes 'off' intermittently. I took the car to perkins eastside, crestwood, ky-[redacted]. The dealer told me that the "event" of "air bag on" is not being recorded by the computer and they cannot find the problem. Today, i went to the dealer while the light is "on" and still could not determine the cause. The dealer indicated that the air bag controller…

    ODI 10236177

  • July 9, 2008 · 34,000 miles

    Air Bags · Seat Belts

    Tl*the contact owns a 2004 jeep grand cherokee. While driving 55 mph, the contact fell asleep at the wheel. The vehicle swerved to the right, crossed over an embankment, drove into a ditch, and struck a tree head on. The vehicle is currently at the shop being repaired. The contact sustained cuts and bruises, but no major injuries. A police report was filed. The air bags failed to deploy. She believes that had the…

    Crash reported · 1 injury

    ODI 10234152

  • March 7, 2007

    Air Bags

    Tl* the contact owns a 2004 jeep grand cherokee. The contact stated that while starting the vehicle, the air bag warning light illuminated. The failure recurred on numerous occasions. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unavailable.

    ODI 10596381

  • November 5, 2006 · 81,000 miles

    Air Bags

    Dt*: the contact stated while driving 70 mph on normal road conditions, the airbags did not deploy in a crash. The vehicle was impacted on the front end by another vehicle, and ended abruptly on a median strip. All the occupants were wearing their seatbelts and the airbag warning light was not illuminated prior to the crash. The driver sustained minor injuries. Pictures and a police report was taken. The vehicle was…

    Crash reported · 1 injury

    ODI 10172880

  • April 21, 2006 · 14,000 miles

    Air Bags · Front

    April 21, 2006: i was proceeding on a green left turn arrow and was hit by a ford taurus running stop light. He veered around my front end, tearing off the entire front end and pushing my vehicle into the oncoming lanes. I did not see him coming. I heard the crash, then saw a bright white light. I had lost consciousness and was awakened by a man knocking on my window. The seat belt did not hold. Air bag did not…

    Crash reported · 1 injury

    ODI 10158143

  • March 3, 2006

    Air Bags

    Driving on highway approx 40-60 mph and collided with vehicle. The front end our of ours and the rear end of there vehicle were destroyed. None of our air bags popped out and the company is not taking responsibility for the defects. Our vehicle was repaired before the company sent out their representative came to inspect the vehicle. They found nothing wrong duh the vehicle had already been repaired. We are now…

    Crash reported · 2 injuries

    ODI 10154748

  • February 7, 2006 · 50,000 miles

    Air Bags

    My wife was driving my 2004 jeep grand cherokee freedom edition to work at 6:20 am. A vehicle approaching her (traveling in the opposite direction from where she was traveling) lost a tire. She was traveling at around 60 miles an hour and the other driver said he was traveling about the same. The front driver side tire of the other vehicle came off and struck the jeep in the front driver side. The plastic cover…

    Crash reported

    ODI 10150366

  • June 9, 2004

    Air Bags

    The airbag system occupant restraint control module on my vehicle may experience a front airbag and/or seatbelt pretensioner inadvertent deployment.

    ODI 10873019

  • April 21, 2004

    Accelerator Pedal · Air Bags

    Consumer's son was pulling into driveway when gas pedal got stuck. This caused him to spin out of control, knock down a fence, and then keep going, ending up chopping down a very large tree. Upon impact, air bags did not deploy. Driver and son sustained bumps on the heads , but there were no serious injuries. *ak

    Crash reported · 2 injuries

    ODI 10068655

  • April 9, 2004 · 19,000 miles

    Air Bags

    Tl* the contact owned a 2004 jeep grand cherokee. While driving approximately 35 mph on a dirt road, the contact's vehicle was struck on the rear passenger side by another vehicle, spin out of control, and flipped onto the driver's side. The contact stated that the driver and passenger air bags did not deploy. The contact sustained injuries to the neck, head, and back and medical attention was required. A police…

    Crash reported · 1 injury

    ODI 10809320