2002 Jeep Grand Cherokee Air Bags Problems
- 459
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 459 stored complaint records:
- 24 indicate a crash
- 24 indicate injury
- 0 indicate fire
- 2 indicate a death
What owners report
- part recall · 40 records
- issue failure · 36 records
- failure parts · 36 records
- recall issue · 28 records
- parts distribution · 28 records
- distribution disconnect · 28 records
Mileage in stored records
| Band | Records |
|---|---|
| 100–150k mi | 71 |
| 150–400k mi | 46 |
| 60–100k mi | 38 |
| 30–60k mi | 9 |
| 1–30k mi | 1 |
Complaint records
Owner-submitted complaint content, presented as stored.
Air Bags
When i turn off the ignition switch the passenger airbag begins to screech as the power dissipates from the inflator module....updated 09/22/15 *bf updated 12/10/15 *js
ODI 10744378
Air Bags
Tl* the contact owns a 2002 jeep grand cherokee. The contact stated that nhtsa campaign number 12v527000 (air bags) had exceeded a reasonable time for repair. The dealer advised the contact that the part was not available and that they did not know when the part would become available. The contact had not experienced a failure.
ODI 10560403
Air Bags
Tl* the contact owns a 2002 jeep grand cherokee. The contact received nhtsa recall campaign number: 12v527000 (air bag) and the part needed to repair the vehicle was unavailable. The dealer was unable to provide an expected date for the part to be available. The manufacturer was made aware of the problem. There are no failures at this time.
ODI 10559390
Air Bags
Chrysler issued a recall on the air bag system occupant restraint control module (safety recall m35/nhtsa 12v-527 in nov of 2012. Owners were notified of the recall in jan of 2013. As of today nov 20, 2013, according to my local dealer, chrysler still has not made parts available to make the repair. This is unacceptable for a defect that according to the recall could cause "inadvertent deployment of the airbags and…
ODI 10553086
Air Bags
Tl* the contact owns a 2002 jeep grand cherokee. The contact received notification of nhtsa campaign id number: 12v527000 (air bags) in the mail several months ago and stated that the dealer informed her that the parts were not available for the repair. The vin was not available. The manufacturer was notified. The contact had not experienced a failure.
ODI 10536717
Air Bags
Tl* the contact owns a 2002 jeep grand cherokee. The contact received notification of nhtsa campaign id number: 12v527000 (air bags) in the mail several months ago and the dealer informed him that the parts needed to complete the recall service were not yet available. The manufacturer was not notified. The contact had not experienced a failure.
ODI 10535799
Air Bags
Tl* the contact owns a 2002 jeep grand cherokee. The contact stated that she received notification of nhtsa campaign number 12v527000 (air bags) several months ago and was informed by the manufacturer that the parts were not yet available. The contact had not experienced a failure. The vin was unavailable.
ODI 10535771
Air Bags
I have a recall on my car i called the car maker the manufacturer told me that the parts were not available this is 8 month ago now my airbag light is lit i called them because the recall state this vehicles has a chance of experiencing an electrical overstress condition! It can damage one of the orc's computer chips this can cause the airbag light to light up and air bag to inadvertent deployment of front airbags…
ODI 10534864
Air Bags
Tl* the contact owns a 2002 jeep grand cherokee. The contact stated that he received notification of nhtsa campaign number 12v527000 (air bags) several months ago and was informed by the manufacturer that the parts were not available for the repair. The contact had not experienced a failure.
ODI 10534251
Air Bags
Tl* the contact owns a 2002 jeep grand cherokee. The contact stated that he received notification of nhtsa campaign number 12v527000 (air bags) several months ago but was informed by the manufacturer that the parts were not available. The manufacturer could not provide an estimated date for when the parts would become available. The contact had not experienced a failure. Updated 9/17/13*cn
ODI 10533869
Air Bags
2002 jeep grand cherokee. Consumer writes in regards to air bag recall notice. *smd the consumer stated the air bag light recently illuminated, while driving. When he contacted chrysler, he was informed they were working with a supplier.
ODI 10534584
Air Bags
2002 jeep grand cherokee. Consumer writes in regards to air bag system occupant restraint control module recall notice. *smd the consumer stated he received the recall notice back in january. However, the parts are not available.
ODI 10533573
Air Bags
Tl* the contact owns a 2002 jeep grand cherokee. The contact received a recall notice for nhtsa campaign number: 12v527000 (air bags) several months ago and stated that the dealer informed her the parts were not available for the repair. The manufacturer was not notified. The contact had not experienced a failure.
ODI 10532924
Air Bags
Tl* the contact owns a 2002 jeep grand cherokee. The contact received notification of nhtsa campaign number: 12v527000 (air bags) several months ago and stated that the dealer did not have the parts available for the repair. The contact stated that the expectancy for the recall service had surpassed a reasonable time frame. The manufacturer was not notified. The contact had not experienced a failure.
ODI 10531790
Air Bags
I received a recall m35/nhtsa 12v-527 over seven months ago, and the local dealership continues to tell me to keep calling back since the replacement parts are "not available." because this is an airbag issue, this is unacceptable! *tr
ODI 10524815
Air Bags
Tl* the contact owns a 2002 jeep grand cherokee. The contact received notification of nhtsa campaign number: 12v527000 (air bags) and stated that the part needed to repair the vehicle was unavailable. The dealer was unable to provide an expected date for the part to become available. The manufacturer was not made aware of the problem. The contact had not experience a failure.
ODI 10561685
Air Bags
Tl* the contact owns a 2002 jeep grand cherokee. The contact received notification of nhtsa campaign number: 12v527000 (air bags) and stated that the part needed to repair the vehicle was unavailable. The dealer was unable to provide an expected date for the part to become available. The manufacturer was made aware of the problem. The contact had not experienced a failure.
ODI 10561680
Air Bags
Tl* the contact owns a 2002 jeep grand cherokee. The contact stated that the air bag warning indicator illuminated upon engaging the ignition. There was a recall associated with nhtsa campaign id number 12v527000 (air bags), however the part was unavailable. The manufacturer was notified of the defect and they were unable to provide an expected date for the remedy part. The approximate failure mileage was 56,000.
ODI 10524452
Air Bags
Tl* the contact owns a 2002 jeep grand cherokee. The contact received notification of nhtsa campaign number: 12v527000 (air bags). The contact attempted to have the vehicle repaired and he was informed the parts were not available. The manufacturer was made aware of the part unavailability. The contact stated that the air bag warning lamp was and remained illuminated. The approximate failure mileage was 142,000.…
ODI 10561677
Air Bags
Tl* the contact owns a 2002 jeep grand cherokee. The contact stated while driving approximately 25 mph, the air bag warning indicator illuminated with the sound of a chime. The failure occurred continuously until the engine was turned off. There was a recall associated with nhtsa campaign id number 12v527000( air bags). The part remained unavailable. The vehicle was taken to an authorized dealer who stated the…
ODI 10533981
Air Bags
2002 jeep grand cherokee. Consumer writes in regards to vehicle air bag system occupant restraint control module. *smd the consumer stated he received conflicting information regarding the recall. The first time he was informed the vehicle was not defective. Later, he received a letter inquiring about the status of the vehicle, which indicated, there was a problem. When he contacted the dealer, he was informed, the…
ODI 10531481
Air Bags
Notified 1/3/13 of recall m35/nhtsa 12v-527. Continue to experience an illuminated airbag dash light but, to date, have not had an inadvertent airbag deployment. Dealer continues to say that the problem is not associated with the recall and i should simply bring the car in for repair. Meanwhile, after monthly calls, the dealer continues not to have the required part for repair and offers no assurance of when the…
ODI 10522724
Air Bags
2002 jeep grand cherokee. Consumer writes in regards to airbag system occupant restraint control module recall issues. *smd the dealer informed the consumer, the part was not available, due to it being on back order. *jb
ODI 10579754
Air Bags
Tl* the contact owns a 2002 jeep grand cherokee. The contact received notification of nhtsa campaign id number 12v527000 (air bags) and stated that the necessary part was unavailable to perform the repair. The contact was placed on a massive waiting list by the dealer. The manufacturer was not notified of the problem. The contact had not experienced a failure.
ODI 10563087
Air Bags
Tl* the contact owns a 2002 jeep grand cherokee. The contact stated that they received a recall notice for nhtsa campaign number: 12v527000 (air bags) several months ago but was informed that the parts were not available for the repair. The manufacturer was not notified. The contact had not experienced a failure. *tr
ODI 10521048